Granite City Food & Brewery - Naperville

Review summary

1. T

   Tammy

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were seated quickly and our server was attentive. Majority of the meals were served hot and tasty. My Mediterranean chicken entree was cold, not even warm. However, when I brought this to the attention of the server she immediately ordered a new one which was served hot. Will return
   

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2. S

   Sheryl

   VIP

   Chicago

   23 reviews

   5.0

   23 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat at Granite City Naperville, Il about once a month. The food is GREAT, the prices are good, they feature fun drinks and food seasonally, but the best part is our favorite server, Barb. We always ask for her because she is fun, SOOOOOO personable, and efficient. You know how sometimes you feel like you're bothering your server for something? Well, never with Barb. She checks on your regularly, and is always happy to get anything you need. It's like spending time with your friend.
   

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3. S

   Sandy

   VIP

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. Will definitely go back again.
   

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4. P

   Patricia

   Chicago

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a large party including some severe ADHD kids and two Birthday people. They did a great job of making it special, keeping pace with us and being patient and upbeat. They had food selections for all our picky ones too.
   

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5. T

   Terri

   Chicago

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience having breakfast with Santa and Mrs. Claus! Very beautiful setting and costumes!
   

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6. M

   Michael

   VIP

   Chicago

   264 reviews

   4.0

   264 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good but not great. We ordered the turkey dinner and pot roast. Turkey was very good, but pot roast should have been trimmed of huge chunks of fat left in the meal which was gross. If I made this at home, I wouldn’t serve it that way to family or guests.
   

   Granite City Food & Brewery - NapervilleResponded on 13 December 2024

   Hello Michael, Thank you for your feedback regarding your recent visit to Granite City Brewery. We're pleased to hear you enjoyed the turkey dinner, but we sincerely apologize for the issues you experienced with the pot roast. Your comments about the fat content are important to us, and we will certainly look into this matter with our kitchen team. We appreciate you bringing this to our attention and hope to provide you with a better experience on your next visit. Best regards, The Granite City Brewery Team
   

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7. T

   TeJuan

   Chicago

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were excellent. It made for a great location for my company Christmas party. The variety of food had something for everyone in our party..
   

   Granite City Food & Brewery - NapervilleResponded on 11 December 2024

   Hi TeJuan! Thank you for your wonderful review of Granite City Brewery! We're thrilled to hear that you enjoyed the excellent food and service during your company Christmas party. It’s great to know that our variety of food was able to cater to everyone in your party. Your positive feedback means a lot to us and motivates our team to keep providing great experiences. We look forward to welcoming you back for another fantastic visit soon! Cheers!
   

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8. N

   Nakeena

   Chicago

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Only thing I would say is the high top tables needed new chairs an tables they were loose an wobbly. But other then that everything was amazing!
   

   Granite City Food & Brewery - NapervilleResponded on 9 December 2024

   Hi Nakeena! Thank you for your fantastic review of Granite City Brewery! We're delighted to hear that you had an amazing experience. We appreciate your feedback about the high-top tables and chairs; we will definitely look into this to ensure a more comfortable visit for our guests. Your insights are valuable to us, and we hope to welcome you back soon for another great experience! Cheers!
   

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9. B

   Bob

   VIP

   Chicago

   15 reviews

   5.0

   15 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food & service is always excellent. Wait staff is friendly, attentive, & helpful.
   

   Granite City Food & Brewery - NapervilleResponded on 9 December 2024

   Hi Bob! Thank you for your wonderful review of Granite City Brewery! We're thrilled to hear that you consistently enjoy our food and that our wait staff is friendly, attentive, and helpful. Your kind words are greatly appreciated and motivate our team to keep up the great work. We look forward to serving you again soon for another excellent dining experience! Cheers!
   

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10. M

    Mary

    VIP

    Chicago

    41 reviews

    4.0

    41 reviews

    Dined on 8 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 2

    Very loud. Needs remodeling. Drinks have too much ice for the price you pay
    

    Granite City Food & Brewery - NapervilleResponded on 9 December 2024

    Hello Mary, thank you for your feedback! We apologize for the loud atmosphere and the drink issues you experienced. Your comments about the need for remodeling and drink portions are valuable to us, and we will certainly look into these matters. We appreciate your insights and hope to provide you with a better experience on your next visit. Thank you!
    

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