Granite City Food & Brewery - Northville

Review summary

1. E

   Emeel

   Detroit

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Customer service was excellent, Elgin did an amazing job
   

   Granite City Food & Brewery - NorthvilleResponded 1 day ago

   Hi Emeel! Thank you for your wonderful review! We're thrilled to hear that you received excellent customer service and that Elgin made a positive impression during your visit. Your kind words motivate our team to continue delivering exceptional experiences. We appreciate your support and look forward to welcoming you back to Granite City Brewery for more enjoyable moments! Cheers!
   

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2. B

   Beth

   Detroit

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was just ok, nothing special. Overpriced for bland food, wouldn’t recommend.
   

   Granite City Food & Brewery - NorthvilleResponded 6 days ago

   Hi Beth, Thank you for sharing your feedback about your recent visit. I’m sorry to hear that the food did not meet your expectations and felt overpriced to you. Your comments are important to us as we strive to enhance our menu and overall guest experience. I appreciate your input and hope you'll consider giving us another chance in the future. We’re always looking to improve and provide our guests with great meals. Thank you for your understanding!
   

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3. G

   Gina

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, atmosphere and service! I love coming here!
   

   Granite City Food & Brewery - NorthvilleResponded 6 days ago

   Hi Gina, thank you for your wonderful review! We're thrilled to hear that you love the food, atmosphere, and service. Your support means a lot to us, and we look forward to welcoming you back for another great experience soon!
   

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4. T

   Theresa

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined on 12 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed with our waiter!!.. not personable— didn’t listen to our order no added comments. Where to find specials or friendly comments. NOW SHOCKED MOST OF ALL ON THE Aluminum Coming OFF AS WE CUT THE COOKIE PAN!!!!!! Why wasn’t the pan sprayed with non stick remover??? On my husband & I first visit, we were very impressed with waitress & food. Need major improvements!!!
   

   Granite City Food & Brewery - NorthvilleResponded 6 days ago

   Hi Theresa, Thank you for sharing your experience. We're truly sorry to learn about your recent disappointment with the service and the issue with the cookie pan. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit. Thank you!
   

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5. J

   Justine

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 3 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food wasn’t as delicious as I remembered. Beef was ruff when I went back for a different cut, the meat was greasy . Fruit was not sweet and the cinnamon buns were hard. I shared that it was my husband 70th birthday, nothing was special. I will not be coming back, enough is enough
   

   Granite City Food & Brewery - NorthvilleResponded on 8 November 2024

   Hi Justine, thank you for sharing your feedback about your recent visit. I'm truly sorry to hear that the food did not meet your expectations, especially during such a special occasion for your husband’s birthday. We strive to provide a memorable dining experience, and it seems we missed the mark this time. Your comments about the beef, fruit, and cinnamon buns will be addressed with our kitchen team. We appreciate your input and hope you might reconsider visiting us again in the future. Thank you!
   

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6. H

   Heather

   New York City

   25 reviews

   vip
   5.0

   25 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend pairing the Octoberfest beer if it’s still on tap with your entree. The spinach and artichoke dip is a great way to start too.
   

   Granite City Food & Brewery - NorthvilleResponded on 8 November 2024

   Thank you for the wonderful review, Heather! We're thrilled to hear that you enjoyed pairing the Octoberfest beer with your entree and loved the spinach and artichoke dip. Your recommendations will surely help other guests have a great experience. We look forward to welcoming you back soon for more delicious food and drinks! Cheers!
   

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7. C

   Christie

   Detroit

   22 reviews

   5.0

   22 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nadine took care of us and we had a party of 7, we were celebrating a birthday. She was excellent, kept coffee & beverages filled, dirty plates were removed promptly, and she was on top of everything. Cannot say enough about awesome Nadine was. Disappointing there are no desserts of any kind. The food was all delicious and fresh but I don't care for the caramel rolls and those are the only choice.
   

   Granite City Food & Brewery - NorthvilleResponded on 17 October 2024

   Thank you for your fantastic review, Christie! We're delighted to hear that Nadine provided excellent service for your birthday celebration. It’s great to know she kept everything flowing smoothly for your party. We appreciate your feedback about the dessert options and will certainly take it into consideration. We look forward to welcoming you back for more delicious food and memorable experiences in the future! Cheers!
   

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8. B

   Beverly

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined on 11 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service was good. We were seated in an area that was cold and very loud.
   

   Granite City Food & Brewery - NorthvilleResponded on 13 October 2024

   Thank you for your feedback, Beverly! We're thrilled to hear that you enjoyed the food and service. We apologize for the discomfort caused by the cold and loud seating area. Your comments are valuable to us as we strive to improve our guests' experiences. We hope to welcome you back soon for an even better visit!
   

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9. LR

   LisaR

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my Dads 90th birthday. Food was delish. Cinnamon rolls to die for. Our server was great and even brought Dad a birthday cookie. Really enjoyed it. Thank you
   

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10. C

    Cynthia

    Detroit

    1 review

    2.0

    1 review

    Dined on 5 October 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    Food was almost an hour late, and when we got our food it tasted like it was rushed the mashed potatoes were hard and in solid slices. We love granite city but it wasn’t our best experience this time around.
    

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