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Hard Rock Cafe - Niagara Falls, Niagara Falls, NY

Hard Rock Cafe - Niagara Falls

3.8
3.8
436 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 5 times today
Experiences are available.
  • Lively
  • Great for creative cocktails
  • Good for groups
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu, Sun 11:00–21:00 Fri, Sat 11:00–22:30
  • Phone number
    (716) 282-0007
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Hard Rock Cafe Niagara Falls USA offers our catering services year round to many locations in WNY. Our full catering menu is available upon request and can be customized to meet any clients need. No matter what type of event you’re planning, it will be unforgettable.
  • Private party facilities
    Your search for an event space in Niagara Falls is over. Hard Rock Cafe Niagara Falls USA is the perfect venue for your upcoming wedding, corporate event, or photo shoot. We offer full-service event planning and a state-of-the-art facility that can accommodate any number of guests.
  • Private party contact
    Kailah Moss: (716) 282-0007
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Experiences

  • Celebrate Together- Holiday Menu

    US$41.00 per person

    1 Dec 2024 - 31 Dec 2024
    Celebrate the Holidays with our 2-course or 3-course Holiday Menu

What 436 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.5Food
  • 3.8Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Diners' Choice Awards

  • Western New York

    Child-friendly

  • Western New York

    Hot spot

  • Western New York

    Lively

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe - Niagara Falls offers a vibrant dining experience with a "great atmosphere" and "friendly staff." Highlights include "delicious burgers and fries," complemented by an engaging collection of rock memorabilia. Although the service can be inconsistent, patrons appreciate the lively setting and the opportunity to enjoy good music and food.

436 Reviews
  1. Sara

    Kansas City

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 1
    3. Service 5
    4. Ambience 5
    The Burger and fries were amazing! The steak Cobb salad was not very good. The lettuce was whilted and soggy.
    Hard Rock Cafe - Niagara FallsResponded on 25 November 2024
    Rock and Roll!! Thank you for the review. Glad you had a great time. We appreciate you dining at the Hard Rock Café! Sincerely, Andrew Lawson Assistant General Manager Hardrock Rock Niagara Falls, USA

    Is this helpful?

  2. Mardelle

    Atlantic City

    23 reviews

    5.0

    23 reviews

    Dined on 14 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious and Chelsea provided excellent service!
    Hard Rock Cafe - Niagara FallsResponded on 18 November 2024
    Rock and Roll!! Thank you for the review. We appreciate you dining at the Hard Rock Café. Sincerely, Andrew Lawson Assistant General Manager Hardrock Rock Niagara Falls, USA

    Is this helpful?

  3. Wade

    VIP

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on 14 October 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Consistent with the quality of other Hard Rocks. However the prices here were very high compared to these other locations. It is part of the cost of convenience for being on Clifton Hill. I would suggest venturing out of the area for a better dining experience for your money.

    Is this helpful?

  4. Ramon

    Tucson

    3 reviews

    1.0

    3 reviews

    Dined on 11 October 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Poor Service, No Pride in establishment and overall Sub-par experience. Hundred of Thousands people come to Niagara Falls and this establishment is world known, my family and I have been to many Hard Rock Cafe’s in the world and this was by far the Worst. I am fortunate to have had a reservation because they were telling people a 45 min wait when there was plenty of open tables. The Staff really lacked multi-tasking or just being able to stay on task helping their customers. We waited longer than normal to have our orders taken let alone when we needed, refills they lacked to notice. I don’t ever complain, mind you I am a veteran of war and been to some tough situations/dinning experience but this place really needs change of management to ensure proud legacy and experience I know what the Hard Rock Cafe represents
    Hard Rock Cafe - Niagara FallsResponded on 18 November 2024
    Thank you for the review and comments. Feedback, whether positive or negative is the only way we can improve. Sorry we did not deliver the Amplified Experience that Hard Rock is known for around the globe. We can do better and will use your feedback to improve the experience our guests receive. We appreciate you dining at the Hard Rock. Sincerely, Andrew Lawson Assistant General Manager Hardrock Rock Niagara Falls, USA

    Is this helpful?

  5. Kristin

    New York City

    6 reviews

    1.0

    6 reviews

    Dined on 11 October 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    Unfortunately the food here is absolutely unacceptable. Everything we ordered wasn’t fresh, over cooked, charred, and just terrible. Our server was nice, however, the entire experience from arriving to a table with a complete beer spilled underneath it, to a salad that was completely inedible… steer clear of this place. Make reservations somewhere else. The attendant in front was also rude. A $120 meal which was beyond unfortunate. Lesson learned on our behalf.
    Hard Rock Cafe - Niagara FallsResponded on 18 November 2024
    Thank you for the review and comments. Feedback, whether positive or negative is the only way we can improve. Sorry we did not deliver the Amplified Experience that Hard Rock is known for around the globe. We can do better and will use your feedback to improve the experience our guests receive. We appreciate you dining at the Hard Rock. Sincerely, Andrew Lawson Assistant General Manager Hardrock Rock Niagara Falls, USA

    Is this helpful?

  6. Patricia

    VIP

    Puerto Vallarta

    3 reviews

    1.0

    3 reviews

    Dined on 11 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Never expected this from a Hard Rock. Lady at the counter (check in) was absolutely rude with no reason. 80% of the place was empty, I got a reservation which was not respected by the way. This lady said we needed to wait for 40 min. When she got questioned why regardless our reservation, she just said I just made the reservation. We were shocked as there were tables everywhere for which she said they were not clean and there was no waiter. We didn’t like her service and she, mad, asked me if I wanted to talked to the manager but this person never arrived. Guessed she never called him/her to come over. The same I experienced, other two groups did too and no one was there to change the bad service. When this lady went inside the restaurant leaving the counter alone, a waiter approached to me asking why was I waiting for it there are a lot of tables. She immediately solve the problem, which made me guess it was just a bad attitude from lady 1. Why do we stayed there? It was too late to run into another place and find it open. Otherwise we would have left it from the beginning on. Food? Cold and terrible! Salmon tasted so fishy! The only thing I liked it was a the pan pizza. That’s the only worthy food. Not recommended at all. We even took a tour one the very next day and the guide told the group to never go to Hard Rock as it is known as the worst in the States. Who knows if that is precisely correct or just a way of saying how bad this restaurant is. But at that point everything made sense. Don’t dare to go there!
    Hard Rock Cafe - Niagara FallsResponded on 18 November 2024
    Thank you for the review and comments. Feedback, whether positive or negative is the only way we can improve. Sorry we did not deliver the Amplified Experience that Hard Rock is known for around the globe. We can do better and will use your feedback to improve the experience our guests receive. We appreciate you dining at the Hard Rock. Sincerely, Andrew Lawson Assistant General Manager Hardrock Rock Niagara Falls, USA

    Is this helpful?

  7. Pamela

    VIP

    Chicago

    6 reviews

    1.0

    6 reviews

    Dined on 29 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The service was so bad we walked out . We waited long enough . The volcano shrimp were overcooked and hard as a rock . The Pepsi was flat . We sent the shrimp appetizer and flat Pepsi back . We waited forever for our entrees and just decided to leave . The restaurant was not even crowded. The 2 hostesses were sitting on the floor , under the host stand on social media on their cell phones.

    Is this helpful?

  8. Suzanne

    Derbyshire

    1 review

    4.0

    1 review

    Dined on 25 September 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent waitress. Food was as expected. Good atmosphere
    Hard Rock Cafe - Niagara FallsResponded on 30 September 2024
    Thank you for the 4 star Review. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  9. Nancy

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 20 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We arrived 10 mins early and we're able to be seated right away at a 2 high top. The bartender/server was great! Food and drinks were great!
    Hard Rock Cafe - Niagara FallsResponded on 26 September 2024
    Rock and Roll!! Thank you for the 5 star review. Glad you had a great time. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  10. Stewart

    VIP

    Las Vegas

    29 reviews

    4.0

    29 reviews

    Dined on 17 September 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Service and food were very good. The music sound level much too high it was very difficult to hear each other at the same table across from each other.
    Hard Rock Cafe - Niagara FallsResponded on 26 September 2024
    Thank you for the Review. We appreciate feedback so we can improve the Amplified experience Hard Rock delivers. We will share your thoughts with the AV and Sound teams. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

FAQs

Hard Rock Cafe - Niagara Falls offers takeout which you can order by calling the restaurant at (716) 282-0007.

Hard Rock Cafe - Niagara Falls is rated 3.8 stars by 436 OpenTable diners.

Hard Rock Cafe - Niagara Falls does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 5 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - Niagara Falls

333 Prospect St, Niagara Falls, NY 14303

Additional information

  • Cross Street
    Rainbow BLVD
  • Area
    Niagara Falls
  • Hours of Operation
    Mon–Thu, Sun 11:00–21:00 Fri, Sat 11:00–22:30
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Additional
    Gluten-free Options
  • Phone number
    (716) 282-0007
  • Catering
    Hard Rock Cafe Niagara Falls USA offers our catering services year round to many locations in WNY. Our full catering menu is available upon request and can be customized to meet any clients need. No matter what type of event you’re planning, it will be unforgettable.
  • Private party facilities
    Your search for an event space in Niagara Falls is over. Hard Rock Cafe Niagara Falls USA is the perfect venue for your upcoming wedding, corporate event, or photo shoot. We offer full-service event planning and a state-of-the-art facility that can accommodate any number of guests.
  • Private party contact
    Kailah Moss: (716) 282-0007
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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