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Hard Rock Cafe - Philadelphia, Philadelphia, PA

Hard Rock Cafe - Philadelphia

3.6
3.6
755 Reviews
$30 and under
American

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2 people
19:00
Booked 33 times today
Experiences are available.
  • Lively
  • Child-friendly
  • Great for creative cocktails
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Phone number
    (215) 238-1000
  • Payment Options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Social events, sports groups, school trips & everything in between. We offer custom menus based on your group size and guarantee a great time. We've done it all from birthdays and weddings to corporate parties and networking events. We’ll make it a night that everyone will remember!
  • Private party contact
    Tara Justice : (215) 238-1000 ext. 49201
  • Area
    Center City
  • Cross Street
    N. 12th St.
  • Parking details
    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.
  • Public transit
    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes
  • Additional
    Gluten-free Options
Gift card

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Experiences

  • *NEW* Messi Kids Meal - Available Now!!

    Multiple dates available
    Get your Limited Edition Captain Messi Collectable Toy with purchase of any Messi Kids Meal. Don't forget to shop the new Messi Kids collection in the Rock Shop & online at shop.hardrock.com
    *NEW* Messi Kids Meal - Available Now!! photo
  • Celebrate Together- Holiday Season Special Menu

    US$35.00 per person

    1 Dec 2024 - 31 Dec 2024
    Pick 2 for $35 | Pick 3 for $41 Salad Course - Choice of Caesar or Berry Salad | Main Course - Choice of Baby Back Ribs, Chicken Milanese, Grilled Salmon, Chicken Blue Cheese Flatbread, Steak & Frites, Classic Smash Burger, Mushroom Swiss Burger, Cranberry Burger | Dessert Course- Caramel Apple Cheesecake| Add on Cocktails: Sleighride Sangria $14 Blackberry Rocker $15
    Celebrate Together- Holiday Season Special Menu photo
  • GAME DAY MENU

    29 Dec 2024 only
    Cheer on Your Favorite Team with us and our Game Day Menu Tailgate Menu Offerings | Pick 2 for $25. 3 for $35, 4 for $45 Food Offerings Classic Nachos Wings Boneless Wings All-American Sliders Fried Chicken Sliders Onion Ring Tower Jumbo Soft Pretzel Loaded Tater Tots Beverage Packages Super Pour 5 Bottled Beers for $25 25 Bottled Beers for $100 **Tax and Gratuity not included**
    GAME DAY MENU photo

Offers

  • Happy Hour!

    Multiple dates available
    Sun - Sat - 17:00 - 19:00
    Join us weekdays from 5pm-7pm for Happy Hour Food Deals: -$8 Nachos, Traditional Wings, Boneless Wings & Jumbo Pretzels -$10 Fried Chicken Sliders, Loaded Tater-Tots, & All American Sliders Drink Deals: -$5 Domestic Drafts -$6 Import Drafts -$6 Single Liquor Well Drinks -$7 Select Wines & Cocktails Happy Hour Menu available in Bar and Lounge

    Happy Hour! photo

What 755 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.6Food
  • 3.8Service
  • 3.8Ambience
  • 3.5Value

NoiseModerate

Diners' Choice Awards

  • Philadelphia

    Child-friendly

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe - Philadelphia offers a vibrant atmosphere with "upbeat and fun" music and a tasty drink selection. While some guests noted slow service and issues with air conditioning, others praised the "phenomenal and exceptional" service from specific staff. The Impossible Burger and drinks receive positive mentions, though menu prices can be high.

755 Reviews
  1. OpenTable Diner

    VIP

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 4
    It was Christmas night. The restaurant was packed. They had a special-a 3 course meal. I got there at 6:30 pm and did not leave until after 8 pm. It took forever to get the food. The 1st and second entrees were brought at the same time, instead of separately. It took forever to get the dessert. The entree was just okay. I took the salad to go, since it was brought too late. The kitchen was obviously overwhelmed and not able to accommodate the crowd. The server did an excellent job at trying to compensate for their ineptness. I felt sorry for him—many unhappy guests!!! Would not recommend for a Christmas dinner—-but not too many places were open, so the choice was limited.

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  2. Richard

    Cumbria

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Coming from England it was a Great experience and service

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  3. OpenTable Diner

    VIP

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    I ordered fajitas. They were mediocre. The service was good at this time.

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  4. Pascal

    Dallas

    1 review

    3.0

    1 review

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Vous avez pas pris ma réservation en compte alors que je suis venu
    Hard Rock Cafe - PhiladelphiaResponded 4 days ago
    Hello Pascal, On behalf of our Philadelphia management team , we extend our sincerest apologies on your experience while dining at our cafe. If you could provide our team with more details on your experience while dining at our cafe, we are dedicated to hearing guests concerns that will help our cafe improve on how we service our guests. Thank you for your time and happy holidays.

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  5. Steven

    Philadelphia

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Good vibe. Great music. Good portions. Good food. Went on a busy night. Service was slow but couldn’t blame server. Needed more staff.
    Hard Rock Cafe - PhiladelphiaResponded 4 days ago
    Hello Steven, Thank you for this feedback!! On behalf of our management team we appreciate you taking the time to tell us about your experience. Transparently, staffing has been on the forefront of our daily goals lately and our team has been working around the clock to have proper staffing that will drive high quality guest interactions. It is our hope that once you return to our cafe, we will be able to deliver a unique and high quality experience that meets the level of amplified service we strive for. Thank you for your time.

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  6. Deanna

    VIP

    New York City

    86 reviews

    2.0

    86 reviews

    Dined on 14 December 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Long long wait food, drink I got after my dinner! My bday dinner ughhh..no time for dessert. Dirty menus. Cold in there even being far from doors. Cold draft. No pickle with my burger. Just overall not thrilled and usually I Luv hardrock

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  7. Dave

    VIP

    Philadelphia

    18 reviews

    2.0

    18 reviews

    Dined on 14 December 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Our server was wonderful, but obviously overwhelmed and embarrassed by the errors of her staff. Our orders were completely wrong, saturated in spices and sauces, and worse than we could have imagined. We've been here several times and it was fine, this was horrible.

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  8. Heather

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 12 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our server Asisan was very nice and efficient. He was working very hard to cater to all his tables. He did a great job!
    Hard Rock Cafe - PhiladelphiaResponded on 15 December 2024
    Thank you, Heather for the review and for taking the time to let us know your feed back on your server. Come back and see us again soon.

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  9. Jamison

    Philadelphia

    1 review

    4.0

    1 review

    Dined on 8 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great. Our server was great. Kitchen was slow. There was no utensils or cups available. So we had to wait for those items
    Hard Rock Cafe - PhiladelphiaResponded on 15 December 2024
    Thank you, Jamison for taking the time to share your feed back. We will order more cups and utensils in order to not have this problem in the future. Thank you very much for letting us know the issues and also letting us know what you enjoyed. Come see us again soon.

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  10. Michael

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on 7 December 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    This place is getting bad. It was a very busy Saturday night, but it took over an hour to get our food. Drinks were slow, and the steak was unedible so it was sent back. We've been eating here as a family tradition since our kids were little. This was the last! Service and bad food are not worth it anymore.
    Hard Rock Cafe - PhiladelphiaResponded on 8 December 2024
    We are sorry to hear about your experience, Michael. That is not our standard and we hope you give us another chance in the future.

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FAQs

Hard Rock Cafe - Philadelphia offers delivery in partnership with Uber Eats. Hard Rock Cafe - Philadelphia also offers takeaway which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 3.6 stars by 755 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 33 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - Philadelphia

1113 Market St, Philadelphia, PA 19107

Dining areas

Additional information

  • Cross Street
    N. 12th St.
  • Area
    Center City
  • Hours of Operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.
  • Public transit
    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes
  • Payment Options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Gluten-free Options
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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