High Road Brasserie

Review summary

1. S

   Steph

   London

   39 reviews

   vip
   2.0

   39 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   maybe it was the time of year or the time of day but overall a very disappointing lunch at High Road Brasserie. Ambience was lacking although the restaurant was busy - we got a table by the door which was fine but had to ask twice for a drink for one of our party and then later for some ketchup. Burgers were the saddest things I have seen for a long time, small and dried out - looked like they had been sitting around for a long time. I remember when this place used to feel special - everything now feels tired and compromised. Menu was not inspiring. Won't be going back.
   

   High Road BrasserieResponded 5 days ago

   Thank you for taking the time to share your feedback with us, Steph. We're disappointed to hear that your overall experience was not up to standard. I'll be reaching out to you in private to discuss details further. Thanks
   

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2. J

   Jo

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The same friends and I came back to High Road Brasserie as it is really good. They were able to move our table away from the noisy family parties. The new table situation was perfect. Great staff really superb cocktails and lovely food. Another fantastic evening. We will be back soon!
   

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3. L

   Lyndsay

   London

   1 review

   4.0

   1 review

   Dined on 19 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I usually love the chicken Milanese as it’s very thin and crispy. Today it was thick and a bit tough. Not quite as good as usual.
   

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4. P

   Peter

   London

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice and cozy, with amazing food and friendly staff
   

   High Road BrasserieResponded on 17 November 2024

   Thank you so much for taking the time to share your feedback with us, Peter. We look forward to seeing you again soon.
   

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5. L

   Lucy

   London

   7 reviews

   2.0

   7 reviews

   Dined on 5 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Love the Soho house venues but have eaten here twice and on both occasions left feeling somewhat underwhelmed. Cold Souffle once and when they reappeared with a replacement it was much the same as the first. The one member of staff who looked after us was very nice so that was a plus point.
   

   High Road BrasserieResponded on 17 November 2024

   Thank you for taking the time to share your experience with us, Lucy. Your feedback is important to us and will help us to improve. Apologies for getting you the souffle out cold twice, but we are happy to hear that you enjoyed the service from one of our team member. We hope to see you again in the future.
   

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6. d

   david

   London

   19 reviews

   4.0

   19 reviews

   Dined on 4 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Not been here for over a year. We both had smoked haddock soufle with a lemon sauce - very good For main we had the special which was roast pork belly. Not overcooked and the crackling was good. We'll be back
   

   High Road BrasserieResponded on 17 November 2024

   Thank you for taking the time to share your experience with us, David. We appreciate your feedback, I am glad you enjoyed your visit. We look forward to seeing you again soon.
   

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7. B

   Brendan

   London

   16 reviews

   vip
   4.0

   16 reviews

   Dined on 4 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always looked after beautifully. Great service .Thank you
   

   High Road BrasserieResponded on 17 November 2024

   Thanks, Brendan! We will share your lovely feedback with our teams. We look forward to seeing you again soon.
   

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8. K

   Karin

   London

   2 reviews

   2.0

   2 reviews

   Dined on 25 October 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Loved this Brasserie, but the standard of food has generally deteriorated. Our recent meal here was simply dreadful. We only stayed and paid as we had invited friends to celebrate a birthday. Mains were moules marinière - zero taste, moules minuscules with many 'empty' shells, generally tasted like pre-fab cheap dish. Thank goodness the waitress was simply lovely and professional.
   

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9. A

   Alec

   London

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My go to cafe in Chiswick for reliable food and good service and good value. Happy staff.
   

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10. D

    Diana

    London

    9 reviews

    5.0

    9 reviews

    Dined on 19 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and care especially as I am gluten and dairy free. Food was delicious
    

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