Hudson 29 - New Albany

Review summary

1. i

   isabelle

   Columbus

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   First, we (2 people) were seated right at an entrance way, in front of the patio. So we asked to move. We were moved to the middle of the next room again with people walking around us. My chair was bumped into twice that evening and the table behind us were so loud, we could barely hear each other. I asked the hostess as soon as I saw the new table if we could have a booth so there were less traffic around. We just wanted to dine peacefully and not be in a way of people. The hostess (a man) said all the booths were reserved. 2 minutes later, 2 ladies sat at the next table and asked to be moved to a booth. He said yes to them. I am very unhappy to have been lied too. Our experience was not the one expected when you spend over $100. The food, our server were fine but our sitting was mediocre at best and the fact that a hostess can blatantly lie in your face is more than troubling.
   

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2. M

   Michael

   Columbus

   19 reviews

   vip
   4.0

   19 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We ordered a round of drinks and some apps just around 4:45pm. Just my wife and I and a good friend (3 top). Waiter disappeared while we waited and waited quite a long time to order another round and more apps. Waited at least 30 minutes with no sign of him - literally nowhere. Wondered if he left. Finally asked another waiter to get him for us. I would think that the owners of this restaurant would want their waiters to sell more rounds of drinks (and apps). Not only was the service poor but not good financially for the restaurant. Had 5 apps and 6 drinks - $245 with tip for poor service (still 20% which I shouldn’t have done). I don’t mind spending money for good food and service but this guy just ruined our happy hour. This restaurant needs to provide more training if they want to keep customers - where was the manager?
   

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3. J

   Joe

   Columbus

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Hudson 29 is our go to. But, they aren’t as focused on the customer as much as they once were. Business is too good. Few options in New Albany so always busy. They have become complacent. But not Brittany the server. She was the bright spot. Small, expensive pours…non complimentary menu options…smaller portions and higher prices. A good recession will knock some sense into this company.
   

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4. S

   SILVIA

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service, great ambiance. Very nice waitress
   

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5. J

   Judy

   Columbus

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always one of my favorite places to dine. Never disappoints.
   

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6. K

   Kristin

   Chicago

   1 review

   vip
   2.0

   1 review

   Dined on 21 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   We had an 830 reservation after an 8 hour car trip. We stood at the host table for 10 minutes. Nobody came to greet us. We had to go looking for somebody to seat us. We got our first drink right away. Our food came quickly, but nobody ever checked on us until we were almost done eating, I would’ve ordered another glass of wine, but we were already practically finished and they were cleaning up all around us.  We had been here several times before in previous years and enjoyed it. Very disappointed last night.
   

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7. S

   Sharon

   Charleston

   24 reviews

   5.0

   24 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. We enjoyed the ambiance of a small and intimate dining room.
   

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8. B

   Barbara

   Columbus

   28 reviews

   vip
   5.0

   28 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic late lunch we had today. The servers were wonderful, and the food was fantastic as always. Our primary server suggested the omelet and the scallop salad. We decided to get both and split them! He even put a 4th scallop on the salad split so to avoid problems! We even split a piece of the olive oil cake which was light and tasty! Thanks for a great afternoon!
   

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9. L

   Leslie

   Columbus

   133 reviews

   vip
   5.0

   133 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always love going to Hudson. It’s close to our house. We always know what to expect. Yes, on the expensive side, but we still go there.
   

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10. D

    David

    Columbus

    1 review

    3.0

    1 review

    Dined on 17 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    We have been here numerous times and always had great service and food. This time the food took forever to come out and it was only lukewarm. Our server also messed up our order.
    

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