Jacky's Waterplace Restaurant (Downtown, Providence)

Review summary

1. K

   Kelsey

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for sushi lovers! Their lychee martini is also delicious
   

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2. N

   Nadine

   VIP

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have always loved Jacky's but this particular night was extra wonderful. Our waiter was very attentive; we had water within a minute of being seated, which I ALWAYS appreciate and do not take for granted. Our drinks (there were four of us) came out quickly as well, despite it being a moderately busy Saturday evening. We ordered a round of food (shrimp dim sum, crab rangoon, pineapple rice, lo mein) and everything came out spaced, which we love because then your table is not over-crowded, food stays hot, and you can enjoy each dish without feeling like you are over-stuffing too quickly. We then ordered two specialty sushi rolls and two small rolls. The food was excellent as always. Jacky's has and will continue to remain one of our favorite restaurants in Providence due to its location, beautiful views of the waterfront, consistency in dishes, and kind staff.
   

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3. J

   Jane

   Philadelphia

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   This is a review for lunch, not dinner. After two mediocre-to-bad experiences, I will not go for lunch again. There is no bartender on duty, and waiter had NO idea how to make a drink; after two tries, we gave up. Had to wait 20-25 minutes for an appetizer that clearly was not available/ready for lunch. Fried rice (ordered off t he menu, not part of the “Lunch” menu) was dry and dull. Waiter seemed inexperienced and had difficulty understanding us (one of us is Chinese); we had to explain things over and over. And please, lose the robot delivering the food—at least turn off its voice if you must have it carry. Super annoying., felt like the surveillance robot at Stop and Shop. I have previously had good experience with dinner, but now am worried.
   

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4. J

   Jamie

   St. Louis

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   amazing experience and beautiful place! Will definitely be back!
   

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5. S

   Steven

   Greater Boston

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Bar tender Peterwas awesome in spite of a full bar and no other help Never lost his cool just kept moving
   

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6. S

   Sennen

   VIP

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing meal, sushi rolls were incredible
   

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7. J

   John

   VIP

   Greater Boston

   26 reviews

   5.0

   26 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Asian food, very good service. Beautiful atmosphere and easy to get to location.
   

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8. M

   Mike

   VIP

   Greater Boston

   30 reviews

   4.0

   30 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Bartender made great cocktails. My only gripe was the surprise $20 parking fee, which didn’t even include the tip.
   

   Jacky's Waterplace Restaurant (Downtown, Providence)Responded on 19 November 2024

   Valet is complimentary, You did not have your parking validated, please contact United Valet directly
   

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9. G

   Greg

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Convenient vallet parking.
   

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10. J

    James

    VIP

    Rhode Island

    117 reviews

    4.0

    117 reviews

    Dined on 10 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We were seated early at a very nice window table and our server was very busy but professional and knowledgeable. I didn’t see any new items on the menu to try but here are so many all the time that I can always find something interesting and tasty to try. My cocktail and my spouse’s wine was good. Relatively small pours for the price if you order by the glass but bottle price is a better value. We had another couple in our party and they enjoyed their meals as well Valet parking is easy, efficient and performed with a friendly demeanor. I love the salt water fish tank in the lobby area-I missed it last time because it was being serviced
    

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