Kona Grill - Alpharetta

Kona Grill - Alpharetta reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brad VIP

   Atlanta7 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was inconsistent. Although server was quite nice, the team seemed distracted talking to one another. What appeared to be the management team was seated at a table enjoying themselves or working or something. Prices seems to continue to increase with food quality going down. Kona increasingly is over-priced for the food quality. Music was loud enough to be distracting. What used to be a nice experience at Kona, the value and quality are sending us to alternatives.
   

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2. A

   Anne Marie

   Atlanta1 review

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service. Our food was hot and tasty. Our server was attentive and checked on us throughout our meal.
   

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3. H

   Howard

   Atlanta10 reviews

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food took almost 45 minutes to arrive. It seemed that it must’ve sat around in the back. It was hard and crunchy on the top and cold on the bottom There was no manager or anyone visible to talk to. We paid the bill and left. 
   

   Kona Grill - AlpharettaResponded on 12 March 2025

   Thanks for the feedback, Howard. We're sorry for the long wait you experienced during your visit. We understand that it can be frustrating when food takes longer than expected, and we apologize for any inconvenience. . Your feedback is invaluable to us as we strive to improve our service and food quality. We hope you'll give us another chance to impress you in the future.
   

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4. OT

   OpenTable Diner

   Atlanta1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. Forgot our waitress I believe her name was Eva or Ivy a great waitress. Avocado eggroll
   

   Kona Grill - AlpharettaResponded on 12 March 2025

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you had a great time at Kona Grill - Alpharetta and that our service made your experience memorable. We're glad that our waitress, Eva or Ivy, could make your visit extra special. Your kind words are greatly appreciated and we look forward to serving you again soon! Best regards, The Management Team
   

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5. RC

   RobC VIP

   Atlanta2 reviews

   2.0

   Dined on 8 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Food was not very good especially for the price point. Service was just ok. Will not be returning.
   

   Kona Grill - AlpharettaResponded on 12 March 2025

   Thanks for the feedback, Rob C. We're sorry to hear that you were not satisfied with your meal at Kona Grill - Alpharetta. We strive to provide excellent food and service, and it's clear we fell short during your visit. We value your feedback and will use it to improve. We hope you might consider giving us another chance in the future.
   

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6. J

   Julie

   Atlanta16 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service. We had a big party with kids and they were very accommodating with us staying longer. Managers stopped by multiple times which was nice. Food was good but a little overpriced but we would still be back
   

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7. S

   Stacey

   Atlanta171 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I thoroughly enjoyed the Asian salad with macadamia nut chicken. Personally, the prices at this restaurant are outrageous.
   

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8. S

   Sue

   Atlanta29 reviews

   3.0

   Dined on 26 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We love Kona and the energetic atmosphere at the Avalon. Food is great...my only issue is that it takes sooo long to get our drinks and food. We turned down an order because it took so long and we were ready to leave at that point.
   

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9. E

   Earl

   Raleigh9 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice ambiance and experience i have been here several times now
   

   Kona Grill - AlpharettaResponded on 25 February 2025

   Hi Earl, Thank you for your continued support and for rating us highly! We're thrilled to hear that you enjoyed the ambiance and experience at Kona Grill - Alpharetta. We always strive to provide our guests with the best dining experience possible, and it's heartening to know we've met our goal. We look forward to welcoming you back soon for another enjoyable experience! Best regards, The Management Team
   

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10. L

    Lauren

    Atlanta1 review

    5.0

    Dined on 24 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My friends and I went to Kona Grill for my birthday, and we had the best time! The food was amazing, the ambiance was great, and the servers were so kind. We started with the house salad, which was super fresh, and then got into our entrees—everything was so good. I got the lemon garlic shrimp penne (10/10, no notes), and my boyfriend had the NY strip with fries, which was cooked perfectly. We wrapped it up with an almost ridiculous amount of dessert—raspberry cheesecake, chocolate cake, a double stack brownie, and an ice cream sundae. Honestly, each one was better than the last. This was my second time here, and definitely not my last!
    

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    Kona Grill - AlpharettaResponded on 25 February 2025

    Thanks for visiting us, Lauren! We're thrilled to hear that you and your friends had the best birthday ever at Kona Grill - Alpharetta. It's wonderful to know that you enjoyed our house salad, entrees, and desserts. We strive to provide fresh, delicious food and excellent service, so your feedback is truly appreciated. We're glad you had such a great time and that your experience matched your expectations. We look forward to welcoming you back again soon!
    

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