Kona Grill - Cincinnati

Review summary

1. K

   Kathy

   Cincinnati

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Our appetizers were great, but our dinners took forever, only to have them delivered to us cold. We sent back the kids pizzas because they were sitting out in the window so long that they looked awful, and then our dinners were lukewarm. Won’t be back.
   

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2. J

   Jennifer

   Cincinnati

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was very dry and cold and unremarkable. The restaurant had a smell to it that was unpleasant. Our waitress was nice, but the manager was rude. I will not be returning since the food is not worth the value of cost.
   

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3. T

   Tricia

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was really good. Party had a mix of off the menu and the Thanksgiving specials, from burgers to sushi, to BBQ ribs. Service was fantastic for our big party. One entree was a little late to the table, but nothing terrible. Coffee and desserts followed, again, very good. We sat on the enclosed patio which had heaters and no noise. We did ask if the music could be turned down a little for conversation. No problem, and made dinner that much more enjoyable.
   

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4. m

   mackenzie

   Cincinnati

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AVERY! Was a fantastic server and so sweet and accommodating. Enjoyed our experience!
   

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5. D

   Deborah

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A little loud but you could also view it as lively. Great food and service - they are not short-handed and that is a relief these days. We will definitely be back.
   

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6. L

   Laura

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Camdyn was a great server! The food was good. Nice outside seating options
   

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7. L

   Lori

   Cincinnati

   69 reviews

   vip
   3.0

   69 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere & friendly, professional service but food slightly above average & overpriced. $9 sides (server said not large /sharable size) we passed. Shrimp tacos were skimpy on the shrimp. $17 sweet & bleu salad had delicious dressing but again - the price $5 too much. Possibly the sushi is a better choice? We gave it a shot, left still hungry & but won’t be back.
   

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8. K

   Kerry

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy eating at Kona. The food is great. The service last night was awesome. I love fish and chips and saw last night that you added this to the menu. I ordered it and it was delicious. The light coating on the fish was very tasty. My girlfriend enjoys the macadamia chicken
   

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9. M

   Martin

   Cincinnati

   38 reviews

   vip
   2.0

   38 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   I understand inflation, but their food prices were Quite High as compared to other restaurants in the area! $37 for a Fish and Chips which was average at best, 5 out of 10, is TOTALLY RIDICULOUS as was pricing for most everything else. I'm aware of two other comparable restaurants within 5 miles of Kona where their Fish & Chips both rate an 8 out of 10 at a cost 30%+ lower. The same holds true for other items on their menu. I WILL NOT RECOMMEND KONA TO ANY OF MY FRIENDS OR BUSINESS ASSOCIATES!
   

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10. M

    Matthew

    Cincinnati

    18 reviews

    2.0

    18 reviews

    Dined on 29 October 2024

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 4

    Our service was outstanding! I have been to a number of Kona Grill locations and always been pleased. This time, I met a friend, and we were interested in catching up than looking at the menu. I asked the server how the fish & chips were, and she replied it was her favorite. We both ordered this for lunch. When the bill arrived, we were both shocked to see charge of $37.00 per order for one piece of fish and a small basket of fries. Nothing more. We asked the server if this was correct, she too appeared shocked and said I need to check. She came back and said this lunch price was correct. We paid the bill. The manager then stopped by unaware of our prior question of the charge. We told her the same thing and her reply was "we get complaints about that all the time, it is way overpriced." So yes, we should have looked closer, and paying the amount is not the issue, however, I do have to say this is probably the most overpriced lunch I have ever paid for anywhere.
    

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