Kona Grill - Denver

Review summary

1. C

   Christopher

   Denver

   7 reviews

   vip
   2.0

   7 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Granted it was Black Friday but we walked right in and got a table. It wasn’t that busy. Service was terrible. Waited 25 minutes for our drink order. Appetizers came out with dinner and one was forgotten. Waters were rarely refilled. The chicken lettuce wraps looked like dog food. I will say the shrimp tacos were very good but VERY spicy.
   

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2. C

   Carmen

   Cleveland

   12 reviews

   4.0

   12 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Seabass amazing!! Green beans wonderful!! The “turkey dinner” was fine. The ribeye was the thinnest I’ve seen lol—taste was good. Just seemed unorganized
   

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3. L

   Layne

   Denver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reed was great. Food was great. Good music and fun atmosphere
   

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4. L

   Lelyn

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The ease of making reservation with OpenTable was easy, especially for Thanksgiving. This was my first time there and with my kids, I should have looked that the menu set out for Thanksgiving day was limited. I didn’t feel the price point for the things ordered was fair, but it was a good experience overall.
   

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5. D

   Danielle

   Omaha

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   First, we were seated out on the patio which was not warm enough at all being 35 degrees outside. Second, they had a shorted menu (holiday, fine) absolutely NO substituting with anything. Food came out cold. Third, had a $25 credit to use but would not honor due to the holiday. We are from out of town and do not live close to a Kona Grill. The manager I spoke to stated she was honoring the $25 but made no attempt to redo my bill and give me a credit. After explaining we are from out of town and don’t live near a Kona her solution was to give me free drink cards. I have never been dismissed by a person who appeared to not care about us giving them business. I will not recommend to anyone.
   

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6. M

   Maria

   Denver

   18 reviews

   vip
   5.0

   18 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reed was an excellent waiter. Attentive and friendly. Food was delicious!
   

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7. j

   joan

   Denver

   18 reviews

   2.0

   18 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was slow order was wrong the Asian salad was all cabbage very disappointing I have eaten there in the past
   

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8. OT

   OpenTable Diner

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were at our table for an hour and never received our entrees. Our waiter was nowhere to be found. Finally found a manager after we had been there for an hour fifteen and let them know we were leaving and weren’t planning on paying for the app we ate or the two iced teas we drank. Watched four tables seated after us get their food. The manager who talked to us said “I just got here so I don’t know what happened but I’m sorry. When you come back you’ll have a better experience.” We won’t be coming back.
   

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9. C

   Chris

   Hawaii

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a big party. 12. Including two older guests with walkers. Staff was very accommodating and appropriately attentive. We had a nice long table on the inside “patio.” Almost felt like a prive room. But more spacious. When a few guests mentioned feeling a bit cold, the turned on the heaters. Perfect. Thanks,James! Food very good. Wide selection of options. Everyone happy with their choices. Thanks for making our family dinner so special. 😊❤️
   

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10. D

    Daniel

    Denver

    3 reviews

    2.0

    3 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2

    Loud party of kids next to us, their parents let Them run around like hooligans and our food took forever (40 min) . But the food was good when we got it . So no hurry to return
    

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