Kona Grill - Kansas City

Review summary

1. M

   Morgan

   Kansas City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Reservations were at 7:45 and we didn’t get sat until 8:50. All steaks were overcooked. Unfortunately we won’t be back. 
   

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2. A

   Adam

   Kansas City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reserved on open table after hour of waiting, went to another restaurant
   

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3. M

   Michelle

   Kansas City

   19 reviews

   3.0

   19 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Had a reservation at 6:45, but was seated more than 45 minutes after that. Disappointed in how long it took to get seated with a reservation. The food and waiter were very good. 
   

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4. G

   Grant

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   Had a 630 reservation for four and was finally seated at 6:57, if it was around the holiday so no big deal. Had a drink at the bar however they had no wine glasses, they wanted to put Cabernet and a whiskey glass. I went the beer route. The price of sushi is a little bit out of control so we went with items on the main menu. Unfortunately, the filet mignon was brought to the table no less than well Done, waiter knew it immediately, and the general manager came over and took care of that meal. Took a long time to get the food, the server had 7+ tables so he was doing the best he could. Just not the dining experience I’m looking for when spending north of $200 on a family of four. 
   

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5. S

   Steven

   Kansas City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Zena was nice but the food came out with both our chicken meals over cooked. The chicken was a bit over cooked and tough. We were seated and ordered at least 10 minutes before another couple came and were seated across from us and yet their food came out 10 minutes before ours. Not cool. Nice service but inconsistent delivery of foods.
   

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6. A

   Amy

   Minneapolis

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Although we had a reservation it appears they do first come first served because we still had to wait 30 minutes. Don’t offer reservations if you don’t uphold them.
   

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7. L

   Lacy

   Kansas City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were in town for an event and decided to give this place a try based on reviews. It was a busy night which was expected and not an issue. The server was nice & polite. However, the food was less than impressive. We ordered pot stickers which were 6 small pieces for almost $25 & came with what could be described as watered down soy sauce. The sushi wasn't too bad, but my children's edamame was less than desirable & the salad my husband received was basically just greenery with minimal sauce. The drinks we ordered weren't too bad, but they were also out of a handful of mixers for items on the drink menu. We'll definitely skip out on this place when back in town.
   

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8. C

   Christine

   Dallas

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   We had a reservation for 6:30 and waited an extra 30 min to be seated. The noise level was deafening and meaningful conversation was impossible. The waitress did her best but they were short staffed. The food was good but didn’t make enough difference in the overall experience. I doubt we will dine there again.
   

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9. R

   Rhiannon

   Kansas City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our reservation was at 6:15. It look 15 minutes to get drinks, 30-45 min for appetizers and over an hour for our main course. We were at the restaurant over 2 hours. This was very frustrating with a 9mo old and 3 yo. Our waitress was great and kept apologizing saying she was slammed and the kitchen had no help. Will not be going back.
   

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10. M

    Michelle

    Kansas City

    11 reviews

    5.0

    11 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was wonderful. Our server was lovely. Food was soooo good!
    

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