Kona Grill - Troy

Review summary

1. A

   Andrew

   VIP

   Detroit

   32 reviews

   1.0

   32 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very poor customer service and the service was very poor
   

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2. R

   Rebekah

   Detroit

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our food took nearly an hour to be served after ordering. The stir fry, filet, salmon and cheeseburgers were served lukewarm at best. The french fries tasted like fried fish. We visited in December and the “heated” patio was cold and uncomfortable. We do not recommend this restaurant.
   

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3. M

   Mihaela

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   First time at this restaurant and was not impressed! We order the shrimp tacos which were just ok and also the Noodles Pad Thai which were dry and hard… also the chicken was very chewy. It felt like it was made the day before and reheated. Will not go back!
   

   Kona Grill - TroyResponded 3 days ago

   We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Please contact us at 248/6199060 at your convenience so we can try to make this right. We look forward to hearing from you.
   

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4. A

   Alexis

   Detroit

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I would say it was a decent dinner, sushi was outstanding but our salad had a hair in it, calamari was a bit chewy and not crispy like our server had mentioned. Our appetizer came out the same as our entrees. While we finished our food we had realized we never got our pretzels. Drinks were good, no complaints there. Our server definitely couldve been a bit more attentive but overall our conversations and drinks made it a good dinner. Must’ve just been a busy night for them but we’d definitely return for drinks and sushi!
   

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5. D

   David

   Detroit

   3 reviews

   2.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Won’t be returning. The food took over an hour to come. The noodles we ordered weren’t fully cooked. Got charged for a game at the table. It was an extremely expensive night out, almost $200 with tip. This was for four meals and one beer. We left hungry and ate snacks when we got home. The place used to be good but what was supposed to be a nice night out with the family turned out to be an irritating one.
   

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6. S

   S

   Detroit

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time at Kona Grill and the food, the service and atmosphere was great! Everyone was very welcoming and friendly. Our waitress Ms. Moriah was awesome and patient with all of my special requests. Thank you for the experience! I will come back again!
   

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7. M

   Melody

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and there were a variety of options to choose from. Our server was fantastic and attentive. We enjoyed the experience very much!
   

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8. D

   DOUG

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again, it was great as always. We enjoyed, it very much and look forward to coming there again. Our server Lorelei was very attentive, and phenomenal, thank you !!!!!
   

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9. K

   Klaus

   Bavaria

   3 reviews

   3.0

   3 reviews

   Dined on 24 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Good meal like expected, nothing extra special. Friendly service.
   

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10. J

    Joseph

    Detroit

    5 reviews

    4.0

    5 reviews

    Dined on 8 November 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    The food quality has really gone downhill over the years. Ordered the macademia nut chicken with asparagus. Chicken was overdone and rubbery, and asparagus looked anemic and limp.The manager addressed the asparagus without having to make a request, which was the highlight of our dining experience. Our waitress was polite and attentive, but forgetful of requests. It's a shame because this restaurant holds a significant place for my wife and I; it's where I proposed. We enjoyed the food and ambiance in the past, but now it's crowded, too brightly lit, and less intimate for any chance of a romantic dinner. In the over 11 years since we've been married, this is only the fifth time we've eaten here, and I do not know that we'll ever come back given the superior quality of food that's available in the area.
    

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