Kona Grill - Troy

Review summary

1. J

   Joseph

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined on 8 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food quality has really gone downhill over the years. Ordered the macademia nut chicken with asparagus. Chicken was overdone and rubbery, and asparagus looked anemic and limp.The manager addressed the asparagus without having to make a request, which was the highlight of our dining experience. Our waitress was polite and attentive, but forgetful of requests. It's a shame because this restaurant holds a significant place for my wife and I; it's where I proposed. We enjoyed the food and ambiance in the past, but now it's crowded, too brightly lit, and less intimate for any chance of a romantic dinner. In the over 11 years since we've been married, this is only the fifth time we've eaten here, and I do not know that we'll ever come back given the superior quality of food that's available in the area.
   

   Is this helpful?

   Report
2. K

   Keith

   Detroit

   15 reviews

   4.0

   15 reviews

   Dined on 3 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My wife and I treated my father in law out to dinner. The food was good (I had the lobster ravioli) and calamari as an appetizer. Dad had the cilantro chicken which he enjoyed.
   

   Is this helpful?

   Report
3. J

   Jason

   Las Vegas

   1 review

   1.0

   1 review

   Dined on 26 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I have never posted a negative review before but this place deserves one. The food was terrible it took 2 hours for us to get it. Each one of my 3 kids got their food separately. Then me and the 3 other adults got their food separately at least 10-15 min in between each meal and each one was disgusting. They got 2 of our meals wrong but we ate them anyway just cause we did not want to wait any longer. This is not the first time I had a terrible experience here but this was the worse I have ever had at any restaurant. There is more but I just cant type everything. They did not offer to accommodate for anything. I am not looking for anything and dont want anything. Worse place ever stay away from this place. Staff sucks management sucks and food was terrible. I have had bad experiences before and I have never left a bad review anywhere. This is the worse place anyone can go to. I wish I could give it negative stars.
   

   Is this helpful?

   Report
4. L

   Larry

   Detroit

   85 reviews

   vip
   5.0

   85 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alana and the entire team made our annual Halloween photo visit so much fun. The Dragon Roll and Tuna Tartar were magnificent.
   

   • 
   • 
   • 

   Kona Grill - TroyResponded on 31 October 2024

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again. Javier Leos
   

   Is this helpful?

   Report
5. R

   Reta

   Detroit

   31 reviews

   vip
   4.0

   31 reviews

   Dined on 21 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s one of my favorite restaurant that I visit many times each years. They messed up with two of our orders but they fixed the problem by taking the plates and bringing new ones. The server was super and the manager gave us a discount to fix it.
   

   Kona Grill - TroyResponded on 22 October 2024

   We appreciate your positive review and look forward to seeing you again! I'm glad we were able to fix the the problem hope to see you soon. Javier Leos
   

   Is this helpful?

   Report
6. T

   Tanya

   Detroit

   1 review

   1.0

   1 review

   Dined on 19 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Slow service. Food is way overpriced for what you get.
   

   Kona Grill - TroyResponded on 22 October 2024

   We appreciate you taking the time to provide us your feedback and we sincerely apologize that your dining experience did not match our exceptional standards. It’s very important our guests feel that a Kona Grill experience is well worth the value and we clearly missed the mark. We hope to see you on your next visit. Javier Leos
   

   Is this helpful?

   Report
7. R

   Ryan

   Detroit

   1 review

   4.0

   1 review

   Dined on 19 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food. Excellent value with birthday bonus meal. Service was unfortunately slow
   

   Is this helpful?

   Report
8. A

   Angelo

   Detroit

   4 reviews

   4.0

   4 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Lemon Garlic penne - too lemony (Y) Sliders - Amazing (G) Edamame - Angry was too spicy (Y)
   

   Kona Grill - TroyResponded on 20 October 2024

   Thank you so much
   

   Is this helpful?

   Report
9. J

   Joy

   Detroit

   1 review

   2.0

   1 review

   Dined on 18 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Too Much wait to get food. even waited one hour to get appetizer. Very slow service. Food quality was not good for the price we paid. We took a special guest who was visiting us. We were not satisfied
   

   Is this helpful?

   Report
10. c

    cindy

    Detroit

    24 reviews

    5.0

    24 reviews

    Dined on 17 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for happy hour with a friend. Very nice experience, great variety of selections at different price points. We shared lovely duck empanadas (not on The HH menu), they were excellent. Becca was our server and was attentive, but not intrusive. Will definitely be back!
    

    Is this helpful?

    Report