La Plazuela at La Fonda on the Plaza

Review summary

1. v

   vicki

   Austin

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Not a pleasant experience food was good Waiter did his best We waited and waited and waited for each course Told kitchen staff was swamped. Shouldn’t have been our problem but it certainly was Apparently not prepared for Christmas Eve
   

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2. V

   Vince

   New Mexico

   39 reviews

   5.0

   39 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Party of 5, Christmas Eve dinner. Drinks were great, food was delicious, and our waiter Edgar was Great. The Christmas decorations were so festive and cheerful. All around fantastic night!
   

   La Plazuela at La Fonda on the PlazaResponded today

   Thank you Vince!!! We are soo pleased that you enjoyed the holiday with us. Wishing you a beautiful New Year!! Kindly, Deborah Newman
   

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3. R

   Ron

   El Paso

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   It was two days before Christmas. It was clear they were understaffed and some who were there lacked the experience one comes to expect from the cherished institution. A 7:00 reservation meant nothing as they were simply trying (with limited success) to keep their head above water. After checking in we were generally ignored and I had to remind them we were still waiting. Our server was stressed and his demeanor displayed it. As for value it was not worth the price they charged. If you want to be a noisy Mexican restaurant with average food then charge a price that is appropriate. Don't try to masquerade as a fine dining (price only) establishment, it doesn't work out. I get that we are living in an era when labor is hard to come by - did they not know they were going to be short handed before the very night? Staffing is part of running a first class restaurant and that night they were not first class. I have eaten there many times over the past 40 years and most of the other experiences were positive. It saddens me to make this review - I hope it will be constructive.
   

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4. M

   Marsha

   VIP

   Austin

   39 reviews

   4.0

   39 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Prix fixe for holidays, so menu choices were limited. But it was all well prepared and our wait staff was wonderful.
   

   La Plazuela at La Fonda on the PlazaResponded today

   Thank you, Marsha! Happy holidays to you and your family. Hoping to welcome you back again soon, Kindly, Deborah Newman
   

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5. K

   Kaz

   Key West

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife and I had a great time at La Plazuela. The courtyard dinning area is fantastic and the ambiance is outstanding. We chose the three course holiday menu and the food was wonderful, service was great, and the overall evening was very enjoyable. We recommend eating here if you’re in Santa Fe.
   

   La Plazuela at La Fonda on the PlazaResponded today

   Thank you for writing Kaz, We are delighted that you enjoyed dining with us! Looking forward to welcoming you back again soon, Cheers to a prosperous 2025! Kindly, Deborah Newman
   

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6. J

   Juanita

   Richmond

   25 reviews

   2.0

   25 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   All things considered, it was Dec. 22 and crowded. But we had a reservation, which we had to wait 20-30 minutes for. Service staff did their best. Margaritas were excellent as was the guacamole and chips. The rest was some of the worst food I have been served in recent memory, especially when the prix fix menu was our only option. At over $120 a head it was appalling.
   

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7. L

   Lawrence

   New Mexico

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Do you want to return to old Santa Fe? If so, this is the place. The atmosphere is relaxing, the memories are intriguing and everyone helps you return to old Santa Fe..
   

   La Plazuela at La Fonda on the PlazaResponded today

   We love you Lawrence!!! Thank you for such a lovely review! Wishing you a wonderful New Years and hope to see you here again soon! Cheers, Deborah Newman
   

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8. C

   Cindy

   New Mexico

   20 reviews

   5.0

   20 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas special pri fix menu had something for everyone. The steak and enchiladas were fantastic. Great cut of meat. Very tender. The tenderloin Oscar was also great. Pecan pie was perfect. Had lots to take home. The strawberry goat cheese salad was excellent. Wonderful evening with hard working staff.
   

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9. M

   Melinda

   Denver

   9 reviews

   3.0

   9 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I feel badly for SF restaurants having to opt for prefix menu and gratuity included due to the ratio of foreigners but it ruins the experience for locals and their guests. The food was ok and the service was ok but clearly stretched to capacity with holiday overbooking. Maybe a locals menu and top tier servers for them.
   

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10. R

    Richard

    VIP

    San Diego

    15 reviews

    2.0

    15 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    They not tell us it was price fix so meal bad and ver disappointed…. Our expectations were definitely not met.all they had to do was tell us of the change and we could have cancelled the dinner. We canceled the next reservation with them because experience and meal were so poor.
    

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