Laili

Review summary

1. D

   David

   VIP

   Chicago

   52 reviews

   5.0

   52 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a creative menu with exotic flavors combined with excellent service in a beautiful setting.
   

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2. J

   Jane

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great juicy chicken kabob and delicious Matoo dumplings. Service attentive.
   

   LailiResponded 1 day ago

   Thank you for your kind words! We're delighted that you enjoyed our juicy Chicken Kabob and delicious Mantoo dumplings. It's also wonderful to hear that our team provided attentive service. We appreciate your support and hope to welcome you back for another great meal soon! Sincerely, Xander N. GM Laili Restaurant
   

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3. M

   Maxwell

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t love this place the food is Fantastic! The staff is very friendly and attentive.
   

   LailiResponded 1 day ago

   Thank you for your feedback! We're delighted to hear that you found the food fantastic and our staff friendly and attentive. If there's anything we can do to enhance your experience further, we'd love to know. We hope to have the pleasure of serving you again soon! Sincerely, Xander N. GM Laili Restaurant
   

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4. B

   Brooke

   VIP

   San Francisco

   15 reviews

   2.0

   15 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I usually love this place but bummed valentines wasn’t my favorite experience. I understand it’s a busy holiday but prefixed menu sucked , dessert I ordered sold out … just disappointing. I expected a lot more given the price .
   

   LailiResponded 1 day ago

   Hi Brooke, Thank you for your honest feedback. We're truly sorry to hear that your Valentine’s Day experience didn’t live up to your past visits. We understand that expectations are high for special occasions, and we regret that the special menu and sold-out dessert left you disappointed. We did have the regular menu available on top our special event menu. I apologize if that was not made apparent to you by our server. Your support means a lot to us, and we sincerely appreciate your understanding on such a busy evening. We hope to have the chance to provide you with a much better experience on your next visit. Sincerely, Xander N. GM Laili Restaurant
   

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5. B

   Bryan

   Central Coast

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Dined on Valentine’s Day where they offered only a prize fixe menu which offered little variety and nothing that really appealed to us. The prices were jacked up for the occasion and the food was as okay but nothing great. I had dined at this place once before and was impressed, but this experience did not leave us wanting to return any time soon.
   

   LailiResponded 1 day ago

   Hi Bryan. Thank you for your feedback. We're sorry to hear that your Valentine’s Day experience didn’t meet your expectations. Special occasion menus are designed to create a unique dining experience, but we understand that variety and value are important, and we’ll take your thoughts into consideration for future events. We did have the regular menu available in addition to our special menu and we do our best to ensure that every guest is aware of the options and apologies if that was not offered to you. We truly appreciate your past visit and are disappointed that this time didn’t leave the same impression. We hope to have the opportunity to welcome you back in the future for a meal that better reflects the experience you previously enjoyed. Sincerely, Xander N. GM Laili Restaurant
   

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6. X

   Xavier

   VIP

   San Francisco

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, amazing service. Highly recommend . What a treat
   

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7. T

   Terri

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Alyssa was terrific. Attentive, and a wonderful server. Great experience.
   

   LailiResponded 1 day ago

   Thank you for your kind words! We're so glad to hear that Alyssa provided you with such a wonderful and attentive dining experience. We'll be sure to share your compliments with her! We appreciate your support and look forward to welcoming you back again soon. Sincerely, Xander N. GM Laili Restaurant
   

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8. M

   Martyn

   San Francisco

   1 review

   4.0

   1 review

   Dined on 12 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food in a large space that seemed a little empty but nicely decorated. Booths were tight to sit in and not very comfortable. Waiters were friendly and well informed. Food was good but not spectacular and low on value for money. Wine list had several good options.
   

   LailiResponded 1 day ago

   Hi Martyn, Thank you for sharing your feedback! We're glad to hear that you enjoyed the ambiance, our friendly and knowledgeable service, and the wine selection. We appreciate your honest thoughts on the seating and value, and we’ll take them into consideration as we strive to enhance the dining experience for our guests. We hope to have the opportunity to welcome you back and provide an even better experience in the future! SIncerely, Xander N. GM Laili Restaurant
   

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9. C

   Cathy

   San Francisco

   1 review

   5.0

   1 review

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful complex flavors. We always enjoy eating here.
   

   LailiResponded 1 day ago

   Thank you for your kind words! We're delighted to hear that you enjoy the complex flavors of our dishes and that you always have a great experience with us. We truly appreciate your support and look forward to welcoming you back again soon! Sincerely, Xander N. GM Laili Restaurant
   

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10. A

    Andrea

    Greater Boston

    6 reviews

    4.0

    6 reviews

    Dined on 8 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Really pleasant place, great inner courtyard, sweet server, very nice food. We enjoyed the borani appetizer: both butternut squash & spinach fillings were delicious, and the flavoring of the spinach was unusual & excellent. It's always fun to eat somewhere where you don't know how to make that dish at home. Portions were generous, plates were very pretty, and the food was good. Thanks.
    

    LailiResponded 1 day ago

    Thank you so much for your kind words! We're thrilled you enjoyed our inner courtyard and had a great experience with both the food and service. We're especially glad to hear you loved the borani appetizer—it's one of our favorites as well! We strive to create unique dishes that bring something special to the table, and it's wonderful to know you appreciated it. We hope to welcome you back soon for another delicious meal! Sincerely, Xander N. GM Laili Restaurant
    

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