Laurel Court Restaurant & Bar - Fairmont San Francisco

Review summary

1. V

   Victoria

   Philadelphia

   6 reviews

   3.0

   6 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   For Thanksgiving, the buffet was average food for an exorbitant price. Great service, though!
   

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2. J

   Jonathan

   San Francisco

   17 reviews

   4.0

   17 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Ambiance and the food were incredible, as per what I’d expect from the Fairmont. Absolutely loved the Christmas decorations, and the band playing in the background. The Thanksgiving dinner was some of the best that I’ve had. The service was good at all of the stations, except for the server at our table. Took long periods of time to get our beverages and clearing the table. Overall a good experience.
   

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3. L

   Lorrie

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   So much to love about holidays at the Fairmont. Was a beautiful experience and we enjoyed our time.
   

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4. E

   Erin

   Sacramento

   3 reviews

   vip
   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Gnats flying around food. Food was marginal compared to last year.
   

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5. D

   Dina

   San Francisco

   5 reviews

   vip
   2.0

   5 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The idea of it is beautiful but very poorly executed. The food is unrefined. The service is both rushed and inefficient. Scones arrived before the tea. There was then a very long break before we received the sandwich and pastry tower. If this had been a $35/person experience I would have been fine with the price but still probably wouldn’t do it again because the food is substandard. But at $150/person for adults and $80/child - totally unacceptable. Two of the sandwiches on the kids menu were Nutella-Strawberry and Peanut Butter-Marshmallow. Yuck. Ended up ordering an adult tea for my two kids to share. Even they barely touched the sweets because they didn’t even look appetizing. Very disappointing.
   

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6. M

   May

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Came here for a special girls day out. For about $200 (includes half a glass of champaign), we got 3 small sandwiches and 4 little desserts. They were all average Egg sandwich The mozzarella with tomatoes And the mushroom was not that good. The peppermint cheesecake Raspberry mousse Pecan tarte Rosemary/cranberry shortbread was not good. Felt like 8 was eating a pine tree. No refills on food. No one went over the teas. We were told to look at the timer and pour our own. Hot water refill at the end as we were getting our bill. The food was lacking taste and didn’t have that extra special touch to it. Service of mediocre for a luxury hotel. The value for this special holiday tea experience was sub par. Would not come back and would not recommend.
   

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7. A

   Abby

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas Tea was Wonderful and festive! We enjoyed everything!
   

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8. K

   Kelly

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Could not have had a batter experience. Tony was our server and he was amazing!
   

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9. N

   Nicole

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent way to welcome the holidays! An amazing experience.
   

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10. A

    Amy

    San Francisco

    5 reviews

    2.0

    5 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Underwhelming especially for the price of the holiday tea special. All the decor was largely outside of tea room. Was expecting a far more immersive Christmas holiday decorated experience since it was 50% more in cost than the typical. Food was good but mediocre given the price. Tea selection could have been more varied. We had to call for more hot water 4x so service could have been more proactive.
    

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