Laurel Court Restaurant & Bar - Fairmont San Francisco

Review summary

1. E

   Erin

   Sacramento

   3 reviews

   vip
   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Gnats flying around food. Food was marginal compared to last year.
   

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2. D

   Dina

   San Francisco

   5 reviews

   vip
   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The idea of it is beautiful but very poorly executed. The food is unrefined. The service is both rushed and inefficient. Scones arrived before the tea. There was then a very long break before we received the sandwich and pastry tower. If this had been a $35/person experience I would have been fine with the price but still probably wouldn’t do it again because the food is substandard. But at $150/person for adults and $80/child - totally unacceptable. Two of the sandwiches on the kids menu were Nutella-Strawberry and Peanut Butter-Marshmallow. Yuck. Ended up ordering an adult tea for my two kids to share. Even they barely touched the sweets because they didn’t even look appetizing. Very disappointing.
   

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3. M

   May

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Came here for a special girls day out. For about $200 (includes half a glass of champaign), we got 3 small sandwiches and 4 little desserts. They were all average Egg sandwich The mozzarella with tomatoes And the mushroom was not that good. The peppermint cheesecake Raspberry mousse Pecan tarte Rosemary/cranberry shortbread was not good. Felt like 8 was eating a pine tree. No refills on food. No one went over the teas. We were told to look at the timer and pour our own. Hot water refill at the end as we were getting our bill. The food was lacking taste and didn’t have that extra special touch to it. Service of mediocre for a luxury hotel. The value for this special holiday tea experience was sub par. Would not come back and would not recommend.
   

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4. A

   Abby

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas Tea was Wonderful and festive! We enjoyed everything!
   

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5. K

   Kelly

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Could not have had a batter experience. Tony was our server and he was amazing!
   

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6. N

   Nicole

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent way to welcome the holidays! An amazing experience.
   

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7. A

   Amy

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Underwhelming especially for the price of the holiday tea special. All the decor was largely outside of tea room. Was expecting a far more immersive Christmas holiday decorated experience since it was 50% more in cost than the typical. Food was good but mediocre given the price. Tea selection could have been more varied. We had to call for more hot water 4x so service could have been more proactive.
   

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8. F

   Frances

   San Francisco

   50 reviews

   vip
   5.0

   50 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Pasta and chicken dishes were great. Also had brussel sprouts…very good. They were busy, but the staff did the best they could. We’ll be back again!
   

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9. T

   Tetiana

   San Francisco

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 8 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The good was mediocre and pricey… I couldn’t get my bill for 15 mins hence left no tip which o never do! Money wasted . Selection of dishes was extremely poor
   

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10. R

    Ron

    San Diego

    17 reviews

    3.0

    17 reviews

    Dined on 26 October 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    The venue is beautiful The service was above average. The food however was below average and WAY overpriced. The scones and biscuits were very nice but the finger sandwiches were a huge disappointment. We went there for our 25th wedding anniversary. My wife was thrilled to be there but I didn't have the heart to tell her I wouldn't go back. There are other High Teas in the area with comparable price but MUCH better offering of food and variety. Lastly, there was a couple sitting near the bar that were dancing near the piano player. Not bad in itself but the PDA was more suitable for a private bedroom than a public High Tea. Unfortunately, they were in my direct line of sight so I had nowhere else to look. I'm sure it bothered other guests but no one said anything. Including staff. Sorry but I'm very disappointed.
    

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