Left Bank Santana Row

Left Bank Santana Row reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   Louisville3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! It took a bit for our server to arrive, but then we had the very best service. We will be back!
   

   Left Bank Santana RowResponded today

   Thanks for the great review! We're thrilled to hear you had such a fantastic experience. We can’t wait to welcome you back soon!
   

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2. C

   Claudia VIP

   Atlantic Canada10 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   My biggest complaint is the restaurant is FREEZING making it uncomfortable and your food gets cold quickly. The food itself was fine and the service was fast. Not somewhere where you can leisurely eat.
   

   Left Bank Santana RowResponded today

   Thank you for your feedback. We’re sorry to hear that the temperature made your experience less comfortable. We appreciate you letting us know and will look into ways to improve this. We’re glad you enjoyed the food and service, and we hope to provide a more enjoyable dining atmosphere on your next visit.
   

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3. D

   Dan VIP

   Los Angeles87 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Left Bank has long been a favorite of mine whenever I'm in the Bay Area. I was meeting family who had come down from Sacramento, and they were happily surprised by the quality and variety of the food at Left Bank.
   

   Left Bank Santana RowResponded today

   Thank you for your kind words! We're delighted to be one of your favorite spots in the Bay Area. It’s wonderful to hear that your family from Sacramento enjoyed the quality and variety of our cuisine. We look forward to welcoming you again for another memorable French dining experience. À bientôt!
   

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4. M

   Michelle

   San Francisco1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Ordered raviolis - No taste whatsoever. The food quality over the years has changed from excellent to very poor!
   

   Left Bank Santana RowResponded today

   We're sorry to hear that the ravioli didn’t meet your expectations. We take feedback like this seriously, as we always strive to maintain the highest quality. If you're open to it, we'd love to learn more about your experience so we can improve. We hope to have the opportunity to serve you again and provide the excellent quality you remember.
   

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5. n

   nicola

   San Francisco39 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food quality was fantastic last night and I prefer the slimmed down menu although I did always enjoy the Trout Almondine which is no longer served. The waitress was lovely and congratulated us on our anniversary and also helped me to use the new Vie de Vine app to redeem my coupon. There was a great jazz trio playing in the bar and they were very good, so we had a fabulous night out and will be back again soon
   

   Left Bank Santana RowResponded today

   Thank you for your kind words! We're delighted to hear you had a fantastic dining experience and that you enjoyed the new menu. While we understand missing the Trout Almondine, we’re glad the rest of the meal, service, and live jazz made for a special anniversary celebration. We appreciate your support and look forward to welcoming you back again soon!
   

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6. B

   Blake

   San Francisco1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   LBB has long been a 'go to' for us but not anymore. They've changed the menu and in doing so veered further away from French food, but more importantly, they must have different suppliers b/c the quality was not good - which when you add to higher prices made for a unsatisfactory experience. They also had live music in the bar which was so loud we couldn't carry on a conversation. My salmon was poorly cooked, everything was too salty and the wait staff kept coming to take plates when were still obviously eating.
   

   Left Bank Santana RowResponded today

   Thank you for sharing your feedback. We're truly sorry to hear that your recent experience didn’t meet expectations. We understand how important it is to maintain both the quality of food and the ambiance, and we're disappointed to hear that both were off during your visit. We also apologize for the noise from the live music and the service issues you encountered. Your comments are valuable, and we'll be addressing them with our team to ensure improvements. We hope you’ll give us another chance in the future for a more enjoyable experience.
   

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7. m

   mariec VIP

   San Francisco21 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s been a couple months since we came back. Last time food was so so, I can say kind of went downhill. Service though has always been pretty good. But yesterday was soooooo much better. Food was good. Service was also very good. It was Roberto. I watched him. He really looked around and paid attention to all his tables outside. Overall I saw an improvement. I also met one of the managers Alex. I spoke with him. He was in the kitchen. My guess was checking on all. I have been coming here since forever and since the beginning of Santana Row. I will definitely come back. It’s just a fun place to be. I had my 3 furry kids in their stroller. So we love sitting outside. Feel like Paris for sure. Keep it up Left Bank. You will get back all your regular customers to come back for sure.
   

   Left Bank Santana RowResponded today

   Thank you for your thoughtful feedback and for being such a loyal guest over the years. We’re thrilled to hear that your recent visit was much improved, both in terms of food and service. Roberto truly does a great job, and we’re glad you noticed his attentiveness. It’s also wonderful to hear you had a chance to meet Alex and see the team’s efforts firsthand. We appreciate your continued support, and we’re so glad that Left Bank continues to feel like a little piece of Paris for you. We look forward to welcoming you and your furry friends back soon!
   

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8. M

   Michael VIP

   San Francisco47 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall, the food and service are very good. The kitchen just needs to pace things better so you don’t feel like you’re being rushed — which is weird for a French bistro.
   

   Left Bank Santana RowResponded today

   Thank you for your feedback. We're glad to hear you enjoyed the food and service. We appreciate your thoughts on pacing and will share them with our team to ensure a more relaxed and authentic bistro experience. We hope to welcome you back soon for a perfectly paced meal.
   

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9. M

   Mari VIP

   Hawaii2 reviews

   2.0

   Dined on 8 March 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We ordered mussels as it missed its marks. It was watery, tasted bitter from the overcooked spinach. The waiter is rude as he throws our plate so loud in the table. We went to this restaurant before and loved it, but this Saturday lunch was a dissapointment.
   

   Left Bank Santana RowResponded today

   We're truly sorry to hear that your recent visit did not meet expectations. This is not the experience we strive to provide, and we sincerely apologize for the mussels and the service you received. We appreciate your past visits and would love the opportunity to make things right. Please feel free to reach out to us directly so we can address your concerns. We hope to welcome you back for a much-improved experience.
   

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10. D

    Dame Sheila VIP

    San Francisco17 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great food but the bartender didn’t quite know how to make a champagne cocktail. Instead of putting 2-3 dashes of Angostura bitters the sugar cube was soaked which made the drink not very pleasant! 😣
    

    Left Bank Santana RowResponded today

    Thanks for the feedback! We’re glad you enjoyed the food, though it seems the bartender might have been a bit too enthusiastic with the bitters. We’ll make sure the next champagne cocktail is more “pop” than “oops”! Hope you’ll join us again soon for a perfectly crafted drink and a great meal!
    

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