Left Bank Santana Row

Review summary

1. J

   Jen

   VIP

   San Francisco

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We came in for a post memorial service family brunch. We were promptly seated at our reservation time. Our server was friendly and responsive. We lingered for a while and never felt rushed. We appreciated being able to visit with each other and enjoy the atmosphere. Thank you
   

   Is this helpful?

2. R

   Randy

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Excellent food, but the fire alarms (yes, multiple times) were really annoying. So the noise level was through the roof. Then the waiter was slow to come back and offer a doggy bag, as well as with the check.
   

   Is this helpful?

3. S

   Sarajane

   San Francisco

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   The food was low quality and made me feel ill for the remainder of the evening. The staff was nice and the ambience was okay, but I would not dine here again by choice. We had the escargot, mussels frites, and the roast chicken.
   

   Is this helpful?

4. E

   Eric

   San Francisco

   1 review

   2.0

   1 review

   Dined on 16 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Not great food for high prices, but good ambience I guess
   

   Is this helpful?

5. J

   Jenae

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We chose to sit outside and it was great people watching. The service was amazing and there was always staff outside. The crème brûlée was good. Tuna tartar was season nicely and the bread was perfect.
   

   • 
   • 

   Left Bank Santana RowResponded 7 days ago

   Thank you for dining with us! We're glad you enjoyed the outdoor ambiance, great service, and delicious dishes—especially the crème brûlée and tuna tartare. Hope to welcome you back soon!
   

   Is this helpful?

6. D

   Danielle

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food was delicious, especially the escargot! We were just disappointed with the ambiance. We were seated in the back in what seemed like an annex more than part of the restaurant. When we were being led to our table, we were walked through the restaurant, which had a lovely and romantic vibe, but were seated in the back. The small room we were in felt crowded with tables, the lights were too bright, and it was so quiet with no music that we and other tables had to talk at almost a whisper to avoid being too loud with the others. It was disappointing, as the food was really wonderful, but the atmosphere was lacking.
   

   • 
   • 
   • 

   Is this helpful?

7. J

   Joseph

   Denver

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I took my girlfriend here for Valentine’s Day. The food was okay, nothing very exciting. The reason for the lower review was the ambiance. We had a reservation and we were placed at a tiny table right between two other tiny tables with couples also on a date. The table cloth on our table and our neighbors had a few stains. It felt like they were a part of our table they were so close. It took a really long time before we were served or offered water. I was provided the in correct meal. I ordered a steak frites and was served a filet mignon. I mentioned the mistake which the restaurant was quick to fix but I feel like at a nicer establishment like this, at least the manager should have stopped by and said something. The restaurant seemed understaffed since our server was running around like crazy. I feel like the price was not worth the value, and the close tables with dirty table clothes ruined the ambiance.
   

   Left Bank Santana RowResponded 7 days ago

   We’re sorry to hear that your experience didn’t live up to expectations, especially on such a special night. We appreciate your honest feedback about the ambiance, service, and overall value—it’s certainly not the experience we aim to provide. We’re glad our team was able to correct the order mix-up quickly, but we understand how the overall experience fell short. Your comments will be shared with our team so we can continue to improve. We truly appreciate you giving us a try and hope we can provide a much better experience in the future.
   

   Is this helpful?

8. J

   Jeff

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The entire team was very welcoming and attentive first of all. The ambience was classy of your inside and nice outside. Food was delicious and liked the different options. Overall it was a great experience.
   

   • 
   • 
   • 

   Left Bank Santana RowResponded 7 days ago

   Glad to hear you had a great experience! We love that you enjoyed the welcoming service, classy ambiance, and delicious variety of dishes. Hope to see you again soon!
   

   Is this helpful?

9. V

   Ved

   New York City

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   door kept slamming next to me for their waitstaff to go in and out and the wall vibrated, hurt my head really bad once when i was leaning on it, and we had to keep flagging people for water refills.
   

   Left Bank Santana RowResponded 7 days ago

   We’re really sorry to hear about the issues you experienced during your visit, and we truly appreciate you bringing them to our attention. Your comfort and experience are important to us, and we’ll look into the door and ensure water refills are more consistent in the future. We hope to have the opportunity to provide you with a better experience next time.
   

   Is this helpful?

10. R

    Richard

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Took my wife for Valentines Day. They had a special, prix-fixe menu, and a small regular menu - but the prix-fixe items were also available a-la-carte - worked great for us to mix-and-match. Left Bank is back! A few years ago quality suffered for a while, but now it's back to top notch! Oysters were excellent, the French onion soup delicious, and I could have cut my tenderloin with a butter knife. Service was impeccable.
    

    Left Bank Santana RowResponded 7 days ago

    Love to hear that you had a great Valentine’s Day with us! Glad the mix-and-match option worked well for you, and even more thrilled to know you feel Left Bank is back to top-notch. Sounds like you had some fantastic picks—those oysters and French onion soup are always a hit! Appreciate the kind words, and we can’t wait to welcome you back again soon.
    

    Is this helpful?