Cielos

Review summary

1. D

   Dan

   San Francisco

   7 reviews

   2.0

   7 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Overall experience was ok. Happy Hour wine was excellent and a good value. Wife’s dinner entree, Diver scallops, were not as advertised on the menu-not bacon wrapped. Also there were only three scallops - for $42.00? We would have expected at least five scallops for that price. Service was excellent. Our table was on the patio near the fireplace. Nice ambiance but a little noisy.
   

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2. B

   Bart

   VIP

   Tucson

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   I was disappointed with the experience. There was live music that made conversation near impossible. The service was excellent but the food was definitely a disappointment. I ordered the pork chop which was small, not on the bone and sliced in the kitchen. All in all, for what it cost, it was not a good value for the money.
   

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3. S

   Stephanie

   VIP

   San Francisco

   33 reviews

   3.0

   33 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had been looking forward to a simple, well made meal. The Arugula Watermelon salad was good, but the Lamb Chops were way undercooked, and the Tamale was very doughy. They were gracious enough to comp the lamb, but it did put a damper on the evening. Our server was excellent (Amanda). We won’t be back.
   

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4. K

   Kendra

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Made a 1430 reservation for Christmas Day. We arrived early 1408. We were asked if we wanted inside or out. We said inside. We went to the bar to wait. We had Long Island Ice Tea and a Grapefruit Cosmo. LOIT was excellent, Cosmo good but needed more sugar.. flavor. Table was not ready by 1430 realizing the buffet was only available until 1500. We were sat in some room alone, we took a look at the buffet and decided to not pay $79 per person was not worth it. Merry Christmas!
   

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5. A

   Ann

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in the beautiful courtyard and the tamale was one of the best I’ve ever had. Good jazz combo made for great dinner.
   

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6. M

   Michael

   Orlando

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleace was great but there was a lot of noise coming from one table but we got thru it. Food was great and service was great. Would go again and tell my friends about the place.
   

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7. M

   Mary

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, food, and drinks! Sat outside by fireplace - so comfortable on a cool night.
   

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8. J

   James

   Tucson

   6 reviews

   5.0

   6 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. Nice band playing but not too loud to enjoy family dinner.
   

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9. S

   Susanna

   San Francisco

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We had reservations for the Thanksgiving buffet - we encountered the following: pros: Pleasant staff Fast seating Cons: They ran out of many dishes, including roast TURKEY on Thanksgiving! The whole point of coming to a Thanksgiving buffet. Many dishes were picked over and not refilled. Anyone seated for the final 1-2 hours of the reservation only buffet did not have a full buffet by any stretch. Ran out of most desserts Tablecloth was super dirty- stained and spilled food. Had to ask waiter about it who covered food/stains with a napkin This was our first time at Cielos. Maybe regular offerings are better but the Thanksgiving buffet was pretty much a “fail” for us.
   

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10. D

    Dorothy

    Phoenix

    1 review

    3.0

    1 review

    Dined on 28 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Dined here on Thanksgiving at their beautiful buffet which ran from 11 to 3. However, when we arrived at 2 there was no turkey, no salmon, no cheesecake, and there were about two servings left of potatoes and green chile casserole. The staff worked their tails off to replace all but the turkey but it seems like they overbooked the meal. I had to leave my table and pick up my my cocktail that had been waiting at the bar for minutes as the servers were very busy. This review would probably have received 5 stars had we arrived earlier. The food tasted delicious but because I scraped most of it out of nearly empty bins, it didn’t represent the $79 price. On any other night, we love Cielo’s and especially love their delightful hotel.
    

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