Lussmanns - Hertford

Review summary

1. A

   Alberto

   London4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service & food. Very much. Enjoyed the whole experience
   

   Is this helpful?

2. SH

   SalHerts

   London6 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   A lovely meal, but to pay extra for vegetables or salad makes a main course very expensive. Also the desserts were tiny for the price. The waiters were great, but we did feel rushed along. When we’d only had the table for an hour. Minor gripes but it does change the overall experience.
   

   Is this helpful?

3. J

   Jill VIP

   Hertfordshire15 reviews

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely evening and very good food with vegan choices. Nice atmosphere and not too noisy. Service overall very good but had to wait on a couple of occasions to catch their attention. Very much a favourite of ours and always enjoy dining here.
   

   Is this helpful?

4. A

   Anil

   Bristol8 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service, would highly recommend.
   

   Is this helpful?

5. DB

   DavidB

   West Sussex2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reasonably priced, excellent menu, friendly service and pleasant surroundings. Pleasantly lively even when we had an early dinner. Highly recommended.
   

   Is this helpful?

6. T

   Tony

   Hertfordshire14 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   This is our 3rd or 4th visit to Lussmans in Hertford and although the food was as good as ever, today the service let them down. After we had placed our order 2 more couples came into the restaurant and both sets got their mains before us. Our meals were a steak and a vegetable stew so not things that take a lot of cooking. There was obviously a disconnect between the dining room and the kitchen. Staff apologised but they still added the 12.5% service charge to our bill!
   

   Is this helpful?

7. J

   Jenny

   Essex2 reviews

   4.0

   Dined on 27 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food and service were very good but I was rather disappointed in my request for something a little special. I explained it was a significant birthday of my husband's and because he has been ill, it was his first outing in 2 months. Could Lussman do something special, such as a dessert? The request was on-line as I couldn't get any response from phoning the restaurant. When eventually the meal came to an end, I approached someone at the bar to find out if anything was forthcoming. They produced a little stainless steel sundae dish with one scoop of vanilla ice cream with a candle stuck in it. Not what I'd call special. My husband looked at it rather whimsically, thinking it was a joke. I would have been happy to pay for a 'special', but no discussion was offered. Lussmans, you missed a trick, we won't be rushing to return.
   

   Lussmanns - HertfordResponded 1 day ago

   Hello Jenny I am sorry that we did not impress, your request for something special is rather vague. It is so easy to get these things wrong unless directed by the customer. We do our best and its a pity that you will not be rushing back even though the service and food was very good. Best wishes Andrei
   

   Is this helpful?

8. I

   Irena

   Hertfordshire1 review

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and service. Overall a great experience. Can’t wait to dine at Lussmans again…
   

   Is this helpful?

9. R

   Ruth VIP

   Pittsburgh73 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb little restaurant. My husband and I are visiting Hertford and loved it. Creative and pretty food, lovely staff and welcoming ambience. Highly recommend.
   

   Is this helpful?

10. A

    Angie

    Hertfordshire1 review

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely relaxing atmosphere, good food and very polite & friendly staff
    

    Is this helpful?