Macello

Review summary

1. A

   Alyssa

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an absolutely wonderful time at Macello! Amazing food, service, and quality! Will definitely be returning when visiting Chicago again.
   

   Is this helpful?

   Report
2. A

   Andrew

   Chicago

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal and service as always! Easy parking in front - lovely evening!
   

   Is this helpful?

   Report
3. V

   Vicki

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Feels like a neighborhood restaurant in west loop. Cozy atmosphere. Great food and service.
   

   Is this helpful?

   Report
4. K

   Kristy

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Macello never disappoints food, service and ambiance are always amazing. In 12 years of living in Chicago this was one of the first restaurants I was introduced to and since then I have never had a bad meal or experience in all of these years. One of my absolute favorite restaurants in the city!
   

   Is this helpful?

   Report
5. T

   Tina

   Chicago

   1 review

   3.0

   1 review

   Dined on 24 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waiter was abrasive and rude. The wine was very good and the food had an interesting twist. I do appreciate the limoncello at the end.
   

   Is this helpful?

   Report
6. R

   Rocio

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience. I’m gluten free and they had a dedicated menu + could accommodate if I wanted something from the regular menu. Dessert was great, wine was great. Our waiter was friendly and made us feel comfortable. Definitely going back!
   

   Is this helpful?

   Report
7. P

   Patti

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience. We had a few food items that I wish had a little more flavor and seasoning (roasted vegetables) but the pastas and pizza were delicious. Recommend playing better music. Doesn’t have to be Italian (although I think that would be great) but 90s pop was the wrong vibe. And I know everyplace in Chicago has sports on the TVs all the time but I could do without. Overall, recommend!
   

   Is this helpful?

   Report
8. D

   Diane

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   We went here before a United Center event, so we gave ourselves enough time to be able to eat and get to the event, however, the restaurant overbooked and did not enforce their own 1.5 hour table limit, therefore, we never got a table in time. They had a tent in the back which was also never offered to us when advised they were running late. Once we figured out that we would not get to the event on time, we advised the manager, who then put us in the tent and apologized. Food looks good, but we didn’t have time too order anything special, but pizza. We scarfed it down and ran out. Would not recommend before a United Centre event.
   

   Is this helpful?

   Report
9. M

   Michael

   Chicago

   1 review

   1.0

   1 review

   Dined on 8 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I wish I could review Macello for the food but sadly we had the absolute worst experience without ever getting seated. We had a 5:45 reservation where we showed up at 5:35. By 6:30 we still had not been seated. This was not just our party, but two other parties had the same reservation time and were also never seated. The shocking part is their management nor the host ever talked to anyone about what was happening or if we would even be seated. They were clearly ignoring everyone, and did not care at all. There are so many other Italian restaurants within walking distance of Macello that you should definitely visit instead of going to this horrific place which clearly does not know what they are doing and has absolutely zero respect for their customers.
   

   Is this helpful?

   Report
10. CS

    ChristineS

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service, energetic vibe, friendly staff, delicious food. Definitely will go back.
    

    • 
    • 
    • 
    • 
    • 
    • 
    • 

    Is this helpful?

    Report