Michael's On East

Review summary

1. C

   Carlos

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   This restaurant is overrated! The service was bad. It took a long time for them to bring our food. They were definitely understaffed. The food was not as good as described in the reviews. Very disappointing experience.
   

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2. R

   ROMEO

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and excellent service. I can recommend time and time again
   

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3. b

   bill

   Tampa

   17 reviews

   2.0

   17 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Seated us in the lounge in a very dark booth with a wobbly table. I guess I should have asked to be reseated but the piano player in the lounge sounded good so I figured what the heck. My bad. The fish entree was not very good. Expected much better food quality for the money. I've had better meals at Applebee's.
   

   Michael's On EastResponded 1 day ago

   Hello bill, Thank you for taking the time to share your experience at Michael's On East. We're glad to hear that you enjoyed the piano player in our lounge, but we're sorry to learn that other aspects of your visit didn't meet your expectations. We take pride in our food quality and it's disappointing to hear that you found it not up to par. We will certainly take your feedback into account as we continuously strive to improve our food and overall dining experience. We hope you'll give us another chance to impress you in the future. Best regards, Michael's On East Management Team
   

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4. S

   Saleika

   VIP

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   In spite of a glitch in the computer system with the kitchen, our evening was quite delightful. It took a few minutes for our meals to arrive but our server and management were very accommodating. They kept us informed. The meals were nice size portions and very tasty. The lobster bisque was one of the best I have ever had. The bronzina was free of bones and the portion was sufficient for two meals. The Chilean Sea Bass
   

   Michael's On EastResponded 1 day ago

   Hello Saleika, We're delighted to hear that you had a delightful evening at Michael's On East! It's great to know that our team was able to quickly rectify the kitchen issue and that you enjoyed your meals, especially the lobster bisque and Chilean Sea Bass. Your kind words about our meals and service are greatly appreciated. We strive to provide a memorable dining experience for all our guests and it's heartening to hear we hit the mark for you. We hope to see you again soon! Best Regards, The Management Team
   

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5. L

   Lori

   VIP

   New York City

   31 reviews

   5.0

   31 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for the prix fixed Northern Italian dinner. It was so good, we thoroughly enjoyed our meal. Our server, Tamara, was very nice and friendly.
   

   Michael's On EastResponded 1 day ago

   Hey Lori, We're absolutely thrilled to hear that you had such a wonderful time at Michael's On East! It's fantastic to know that our Northern Italian prix-fixe meal hit the spot for you. We're also glad to hear that our server, Tamara, made your experience even better. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Management Team
   

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6. D

   David

   Tampa

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katee provide us with excellent Service. And the food was delicious as always. We opted for the epicurean menu from northern Italy this time around. And we’re not disappointed
   

   Michael's On EastResponded 1 day ago

   Thanks for the feedback, David! We're thrilled to hear that you enjoyed our service and food. It's always a pleasure to provide you with the best dining experience possible at Michael's On East. We're delighted that you're satisfied with the epicurean menu from northern Italy. We look forward to welcoming you back soon!
   

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7. J

   Joan

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service are exceptional…. as usual. We were seated next to a side door being used by staff and patrons to access the outdoor seating area. Not only was the traffic annoying but every time the door opened, we got a gush of cold air (yes, Sarasota has its cold weather). We mentioned this to Freddie, our server, and within 5 minutes, he moved us to another table. He and the other team members are top notch. The food never disappoints us.
   

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8. A

   Al

   Naples

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ultimate fine dinning experience in Sarasota continues to help us celebrate our birthdays and anniversary with great food and excellent service.
   

   Michael's On EastResponded 1 day ago

   Thanks for the review, Al! We're thrilled to hear that you had a memorable dining experience at Michael's On East. It's always a pleasure to be part of our special occasions. We're glad that you enjoyed the food and found our service excellent. Your kind words truly mean a lot to us. We look forward to serving you again in the future!
   

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9. C

   Colleen

   VIP

   Washington DC

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best food and service in town! Love the epicurean menu and the amazing cocktail list!
   

   Michael's On EastResponded 1 day ago

   Thanks for visiting us, Colleen! We're thrilled to hear that you love our food and service and our cocktail list. It's always a pleasure to serve a customer who appreciates our menu and takes the time to share their feedback. We're glad you consider Michael's On East the best in town. Looking forward to serving you again soon!
   

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10. B

    Bridget

    VIP

    Tallahassee

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent night out as always. Michael’s on East is our favorite. We really enjoy their standard menu and the 3 course travel themed menus. Last night our server Tamara was excellent and added to our dining enjoyment. Thank You!
    

    Michael's On EastResponded 1 day ago

    Hey Bridget, Thank you for your glowing review! We're overjoyed to hear that you had an excellent night out at Michael's on East. It's always a pleasure to serve you and we're thrilled that you enjoy our standard menu and the travel themed 3-course menus. Your kind words mean a lot to us. We look forward to your next visit. Best, The Management Team
    

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