Moshi Moshi Sushi

Review summary

1. A

   Anika

   Seattle

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The sushi is great, they have an extensive menu with options for all kinds of dietary restrictions and great cocktails. However, the service can be hit or miss and has not been great recently. I still love the restaurant but be aware that even with a reservation service is very slow and can be frustrating.
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   Seattle

   1 review

   1.0

   1 review

   Dined on 2 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was flat out awful. Server gave us the check and came back to double check it was correct not once but twice. We looked at the check and said wow figured it would’ve been more but the server double checked it so we gave our credit cards to split it 3 ways. When we got our cards back we were charged double compared to the check that was double checked by our server. I asked to speak to the manager who wasn’t empathic at all and did ABSOLUTELY nothing to fix her server mistake besides make excuse after excuse of why this happened. We would’ve totally been okay with receiving a higher charge if the server had owned up to her mistake instead of simply dropping the checks back off and running away. The manager kept telling us there was nothing she could do to make up for their mistake. I will not be going back here ever again. Service was terrible.
   

   Moshi Moshi SushiResponded on 4 November 2024

   We have tried calling multiple times to address this incident but you never responded. Your server did err and handed you the wrong bill (for less than half your meal). She was checking something else, not that you had the correct bill. When she realized and tried to explain you refused and demanded the manager. You never let the manager speak or explain, but berated her. She asked multiple times for an opportunity to speak and you kept talking over her. In 20+ years of experience she has never had a guest as rude or obnoxious as you. We even voided your payment so you could see the original balance, but you never listened. As a result you never actually paid for your bill and walked out on a $200 check. Our staff deserve to be treated respectfully. You are banned from our business.
   

   Is this helpful?

   Report
3. P

   Patricia

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely time! Food awesome and service great
   

   Is this helpful?

   Report
4. J

   Joseph

   Seattle

   8 reviews

   4.0

   8 reviews

   Dined on 27 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great! However, even though the restaurant was not crowded, I felt rushed my the wait staff. The food did makeup for that and I will return.
   

   Is this helpful?

   Report
5. R

   Robert

   Seattle

   1 review

   4.0

   1 review

   Dined on 21 September 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was great and appropriately priced. Service was off but it appeared to be a coordination issue. Though we had reservation for two we were seated at a table for four so the server waited thinking we were waiting for others. Twice we were asked if others were coming. A food server brought food before original server brought drinks. Manager apparently not on floor solving problems.
   

   Is this helpful?

   Report
6. P

   Peter

   Orlando

   1 review

   5.0

   1 review

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat upstairs, service was amazing despite stairs. Good ambiance and food was delicious as usual
   

   Is this helpful?

   Report
7. D

   Douglas

   Seattle

   23 reviews

   vip
   5.0

   23 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had lovely evening excellent food and service.
   

   Is this helpful?

   Report
8. t

   travis

   Seattle

   8 reviews

   4.0

   8 reviews

   Dined on 8 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Another delicious meal at Moshi Moshi. We keep coming back because it’s some of the best sushi in the city. Thanks as always
   

   Is this helpful?

   Report
9. D

   David

   Seattle

   13 reviews

   5.0

   13 reviews

   Dined on 8 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fresh fish, professional presentation, friendly staff. All good.
   

   Is this helpful?

   Report
10. B

    Bekah

    Portland

    1 review

    2.0

    1 review

    Dined on 25 August 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Terrible service. Decent food. Seemed poorly managed, under staffed, not enough menus, rez noted a bjirthdsy occasion that was ignored, hot miso splashed on the table - waitress set it down aggressively. Crispy rice tuna app was super chewy, not very crispy. The only good thing was the fish. The rest of the food and service was bad. Asked for a cocktail with one ingredient change politely. Waitress scouled in disgust and painfully said “okay”. Never again wasting my time there.
    

    Is this helpful?

    Report