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She originally tried to sit us outside even though we made it clear we were COLD, and refused to move any heaters to keep us warm. She eventually found us a table after a 20 minute wait, but we were sat in the back of the restaurant and service was incredibly slow/inattentive because of it. 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To start, we had Mrs Sames original Margarita, we felt all Margaritas were way over priced and we both thought it tasted like they forgot the tequila! Our meals took a very long time to arrive, our server just came to tell us she was checking why our food was taking so long, when it arrived! Our food was ok, I had the Carne de Fuego, it was flavourful but tough and barely warm, Megan kindly took it back and it was re-made and came back hot but still a tougher cut of meat, accompaniments were tasty, my husband had the Ribs, they were delicious and hot but accomoanying fries were cold, our friends both had green enchiladas, they were also ok. We all thought that if the plates were hot it would have made a difference. The table we sat at was rickety and topped with a cheap looking brown sewn vinyl table cover, it was not appealing. All the lit trees were pretty, gardens were lovely. Compared to other similar type restaurants, we really felt it was over priced and it was disappointing. But again, the service was GREAT, Megan was personable, friendly, smiling, attentive and really seemed to enjoy her job! I'm sad to say we probably wouldn't go back.","rating":{"food":3,"service":5,"ambience":2,"value":2,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":108,"nickname":"Elsie","metro":{"metroId":73,"displayName":"Vancouver","__typename":"Metro"},"initials":"E","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/57138149.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-02T14:46:08Z","dinedDateTime":"2025-03-30T18:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-102310-2109741870-120041871932","text":"Patio area is great but the high top tables and chairs were horrible. The food was literally the most bland Mexican food I’ve ever had. No spice, no flavor. The tortillas weee amazing though. Service was average at best. Refills on water and soft drinks were hard to come by.","rating":{"food":2,"service":2,"ambience":4,"value":4,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"SeanF","metro":{"metroId":430,"displayName":"Tulsa","__typename":"Metro"},"initials":"SF","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-24T00:20:29Z","dinedDateTime":"2025-03-20T18:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-102310-2109741796-110042475921","text":"Great food. Great atmosphere. Excellent choice for large group","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"matt","metro":{"metroId":94,"displayName":"Columbus","__typename":"Metro"},"initials":"m","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-08T22:22:11Z","dinedDateTime":"2025-03-05T19:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-102310-2109741812-150050910835","text":"Wonderful experience! Great food, delicious cocktails and wonderful staff. Our table enjoyed the Mahi Mahi tacos, Ribs and Green Enchiladas. Look forward to our next visit.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"Charlie","metro":{"metroId":50,"displayName":"Phoenix","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-07T17:02:17Z","dinedDateTime":"2025-03-04T18:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-102310-2109741776-110035073431","text":"one of the best outdoor patios in the valley - open, quiet, great ambiance, and spirited. service was excellent. unfortunately, the food fails to live up to the patio atmosphere.","rating":{"food":2,"service":4,"ambience":5,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":12,"nickname":"Steve","metro":{"metroId":50,"displayName":"Phoenix","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-23T16:21:29Z","dinedDateTime":"2025-02-20T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":16,"page":1,"totalCount":151,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ie"},"__OT_GA_DATA__":{"cd2":11,"cd12":"en","cd6":102310,"cd28":102310,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":176,"cd76":176,"cd3":50,"cd19":50,"cd78":13415,"cd5":13415,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Well, this is embarrassing.
It's not you, it's us. We're aware of the issue and are fixing it.