Olio e Più

Review summary

1. S

   Samanta

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was great, and the waitstaff were excellent. However, the two hostesses were quite rude to us. There is no waiting area inside, and although we had a reservation, the hostess rudely insisted we wait outside in 28°F weather.
   

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2. D

   Dominick

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Christmas dinner here and it was fantastic. This was our second time eating here and we will definitely be back again. Always a perfect experience. Everything is on point!
   

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3. R

   Renato

   Las Vegas

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Limited menu. Regular pizza. Nothing special to back.
   

   Olio e PiùResponded today

   Hello Renato, We’re sorry to hear that your experience didn’t meet your expectations. We understand that the limited menu and regular pizza may not have stood out as much as you had hoped, and we apologize for any disappointment. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to your review. We will reach out to you to discuss how we can improve moving forward. Thank you for your feedback. Sincerely, Emma Guest Relations Team
   

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4. C

   Carsten

   SH

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely happy with the service, caring and delicious food for everyone. Worth every dollar :) can recommend getting served by Nicholas
   

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5. L

   Lucy

   West Palm Beach

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I was not impressed. The waiter was difficult to understand and he forgot one of our appetizers. The pizza was a total disappointment. $100 for 2 pizzas and a terrible appetizer.
   

   Olio e PiùResponded today

   Hello Lucy, We are truly sorry to hear that your experience was not up to expectations. We apologize for the issues with the service, including the difficulty in communication and the missed appetizer. We also regret that the pizza and appetizer did not meet the quality you expected, especially given the price. This is not the level of experience we strive to provide, and we understand your disappointment. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to your review. We will reach out to you to discuss how we can improve moving forward. Thank you for your feedback. Sincerely, Emma Guest Relations Team
   

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6. P

   Paula

   Omaha

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Front of house 2 ladies not friendly at all, no smile or "hello" . Waiters are not attentive, nor did they talk to us other than what we wanted to eat. Food was only warm, tempted to send back, but we waited so long for a drink, so I'm not sure when I would have got my meal. It was our Christmas dinner, travelled from UK, thought it would be a special day, would have preferred to stay in our hotel to eat.
   

   Olio e PiùResponded today

   Hello Paula, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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7. c

   constance

   VIP

   New York City

   7 reviews

   1.0

   7 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   15 min wait for water, bathroom deodorant smell overwhelming in dining room, 20 min wait on mediocre cheeses, entrees ok, will not come back
   

   Olio e PiùResponded today

   Hello Constance, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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8. OT

   OpenTable Diner

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   Made us sit outside even though we booked inside drinks were slow , they spilt the tortellini soup all over the table we had to clean it up they didn’t bring us napkins or water, poured my own wine. They kept leaving the door open to the outside bit which made it seriously cold. He couldn’t find space on our table so just handed me the pizza to my hands and walked off. This was our xmas day lunch, food was great but our waiter did not want to be there
   

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9. M

   Michael

   VIP

   Little Rock

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was terrible. All they want to do is turn tables so they will try to get you out as fast a possible. We ordered some cheese for the table and they brought two small slices of bread for a table of 5. When asked for more of the bread, we were told it would be extra. The atmosphere is loud and noisy. The food is okay but not worth trying to get a table here. Skip this place and go to any other Italian food.
   

   Olio e PiùResponded 1 day ago

   Hello Michael, Thank you for your feedback. We’re sorry to hear about the disappointing service and experience during your visit. It’s certainly not the standard we aim to provide, and we regret that the portioning, atmosphere, and service fell short of your expectations. With the intention of creating a better experience, please contact us at guestrecovery@thegroup.nyc with your contact information and your review as a reference, and we will reach out to you. We appreciate your input and hope to have the chance to make things right in the future. Sincerely, Emma Guest Relations Team
   

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10. P

    Pete

    VIP

    Washington DC

    24 reviews

    4.0

    24 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Exceptional pasta really satisfied us on a cold Christmas Eve. Great vibes and festive soundtrack set the mood. Two of us tried the carbonara and were really happy. Wife had the wild boar pasta and it was also very tasty. Youngest daughter splurged with the truffle pasta and it was amazingly delicious and full of truffles. Highly recommend Olio e Piu
    

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