Palisade

Review summary

1. V

   Veronica

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   This experience was disappointing to say the least. We have dined here many times over the last 20 years but haven’t been in about 5years. The service was slow, some of our food was cold, my salmon was overcooked, the wine we selected was unavailable, the dirty plates weren’t cleared before new plates arrived, the salads arrived 10 mins apart, we had to remind them of a raw bar item we ordered, we waited a very long time to pay our bill (while our server was chatting with her co-worker in full view of us). This is an expensive experience to have any of those things above not be great. The space is beautiful and the calamari was delicious.
   

   Is this helpful?

   Report
2. N

   Nora

   Indiana

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We went for a family holiday dinner with family from out of town. We’ve been planning this for several months. After being seated, we waited about 15 minutes before someone came to get our drink order. We ordered several appetizers. And also ordered our entree. We expected the appetizers to come out after we received our drinks. After about 20 more minutes they brought out the dinner soup and salad. No appetizers When they finally did come with them, it wasn’t we ordered. Our entrees were very good. It’s too bad the service was not up to par.
   

   Is this helpful?

   Report
3. D

   Debra

   VIP

   Seattle

   43 reviews

   3.0

   43 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The only issue that led to this review was they were shot staffed which led to an average holiday lunch experience. They should have called in a manager to help.
   

   Is this helpful?

   Report
4. L

   Linda

   Seattle

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, server, and setting were fabulous. A little frustrated that we were seated 20 minutes after our our reservation time - they were overwhelmed and needed to allow servers to catch up. Server was wonderful, but drinks and food took awhile to come out. Great location for a celebration.
   

   Is this helpful?

   Report
5. T

   Tiffany

   VIP

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We literally had the BEST experience dining here. Our waitress was new to the restaurant and to the PNW; I think it was her 5th day working there. She is originally from Florida. She gave us the BEST service. She was super personable and relatable. She consistently checked in on our, filled our water and other drinks. She was super eager to please and gave me the best waitress service I’ve ever had. I can’t remember her name but she speaks Spanish which was helpful because we had a native Spanish speaker at the table. She deserves to be recognized for her excellent service. The whole restaurant just worked in sync with eachother and the food was absolutely amazing not to mention the ambiance and views. We will be back!
   

   • 

   Is this helpful?

   Report
6. S

   Shayna

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service, and ambience. Our server Gabriel was absolutely amazing! He treated us so kindly and thoughtfully, was so friendly and made our meal that much better. Thoroughly enjoyed our experience! Love this place.
   

   Is this helpful?

   Report
7. m

   mark

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Clearly the waiters pool tips. The service was perfunctory, at best.
   

   Is this helpful?

   Report
8. K

   Karen

   Seattle

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best service ever! We were celebrating my daughter's birthday. The free dessert was great but we do miss the rose petals on the table. All six of us enjoyed our food - even the 8 year old. Thanks for a very special time. Karen
   

   Is this helpful?

   Report
9. C

   Cameron

   Seattle

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Service was subpar, we waited 45 mins from sitting down to get our appetizers. The food was delivered an hour later. The servers were hard to track down to even get water.
   

   Is this helpful?

   Report
10. R

    Rebecca

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5

    Food was very good. Service the worst I have experienced in a long time. No menus for 20 minutes nor greeting for 20 minutes. No introduction from server. Of 8 meals 3 sent back twice due to being cold and then under cooked. No acknowledgment from manager until requested. Not what we expected from a restaurant like Palisades
    

    Is this helpful?

    Report