Palm Court Restaurant - Arlington Heights

Review summary

1. D

   Diane

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   For the price point I expected better. Service was good but the food could have been better. Had halibut "special". Small piece of halibut and lots of calamari. Mashed potatoes tasted like they came from a box.
   

   Palm Court Restaurant - Arlington HeightsResponded 1 day ago

   Hi Diane - Thank you for your feedback. We’re glad to hear you enjoyed the service, but we sincerely apologize that the food did not meet your expectations. Your comments about the halibut and mashed potatoes are invaluable. I can assure you that our mashed potatoes homemade and mashed daily. Warmest Regards, Sarah Theodossopoulos
   

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2. C

   Charles

   Chicago

   42 reviews

   vip
   5.0

   42 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is a gem. It has been in business for many years. I went with some dear friends and we thoroughly enjoyed our dinner together. The parking is easy. We were seated immediately. The staff is friendly and knowledgeable. They were able to answer any and all questions without hesitation. The food was delicious and the ambience was perfect.
   

   Palm Court Restaurant - Arlington HeightsResponded 2 days ago

   Hi Charles - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Happy Holidays! Warmest Regards, Sarah Theodossopoulos
   

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3. B

   Barb

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Book Club luncheon was everything we wanted. I asked for a round table & we were seated in the small dining room right next to the beautiful tree & fireplace. Our servers were pleasant & attentive. The room was quiet as we were the only party in the room for a while & when the others were seated it was not right next to us. We will be there again.
   

   Palm Court Restaurant - Arlington HeightsResponded 5 days ago

   Hi Barb - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Happy Holidays! Warmest Regards, Sarah Theodossopoulos
   

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4. K

   Karen

   Chicago

   10 reviews

   vip
   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were totally surprised as we entered the restaurant. The interior is very elegant while being welcoming and comfortable. Our server was attentive without being overwhelming. He served our courses perfectly. Best escargot ever. Delicious, perfectly cooked rack of lamb. We will be back.
   

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   Palm Court Restaurant - Arlington HeightsResponded 5 days ago

   Hi Karen - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Happy Holidays! Warmest Regards, Sarah Theodossopoulos
   

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5. C

   Cali

   Charlotte

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurants ambiance has a elegant supper club vibe with a diverse menu. Our recent visit for a special occasion fell short of expectations and the service, though adequate, lacked the personalized touch one would expect for a celebratory dining experience. The staff seemed to be going through the motions of hosting a Brunch with Santa Clause and seemed overwhelmed and neglectful of those not there for Santa The buffet, a central point of our meal, was another disappointment. While the initial selection was promising, the lack of replenishment with fresh dishes left us feeling disappointed. As the options continued to dwindled so did the quality of the remaining food. Despite these shortcomings, Palm Court remains a well-regarded establishment. However, we recommend considering other dining options besides the buffet.
   

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6. L

   Lynn

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there to celebrate my mom's 83rd birthday. The next day, she told me it was the best birthday ever.
   

   Palm Court Restaurant - Arlington HeightsResponded 6 days ago

   Hi Lynn - Thank you so much for the great review! We are so glad that you had a great experience and your mom enjoyed her special day! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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7. K

   Kevin

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Catching with our friends. Had a great time and dinner will be back
   

   Palm Court Restaurant - Arlington HeightsResponded on 8 December 2024

   Hi Kevin - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Happy Holidays! Warmest Regards, Sarah Theodossopoulos
   

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8. B

   Bill

   Chicago

   34 reviews

   vip
   5.0

   34 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an exceptional restaurant. If you thought fine dining was gone forever, try the Palm Court. The food, service, and ambiance are excellent, and it's the perfect place to enjoy a holiday meal, a special occasion, or any occasion where you want a nice meal.
   

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9. R

   Rochelle

   Naples

   12 reviews

   4.0

   12 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Very nice buffet for brunch on Sunday. I especially liked the salmon with champagne sauce, and the desserts (pumpkin pie was divine!) This was our first time for brunch and we were not sure if it was a buffet or not because our server never said anything when she brought us our champagne. So we waited awhile before she came by again to ask. I assume she thought we knew it was a buffet, but you couldn't see it from our table. There was a musician playing saxophone which was a nice touch. We will go back again.
   

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10. K

    Kris

    Phoenix

    17 reviews

    1.0

    17 reviews

    Dined on 1 December 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    Brunch at $40 did not have a lot of options in any category and not worth the value. The meats were overly laden with sauce, fruit was hard and tasteless, very few desserts, salad blah, warm and bland. The restaurant had a pungent, constant grill burning smell throughout the restaurant but the saxaphonist was good. I won't return.
    

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