Prime Steak House

Review summary

1. S

   Stephanie

   Philadelphia

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The prime steak sandwich had a spice, maybe oregano, that didn’t taste right, have had stomach pains since I left.
   

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2. B

   Bonita

   VIP

   Philadelphia

   812 reviews

   4.0

   812 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a very enjoyable meal at Prime, there was a lot of options to choose from on the menu. Our server was excellent, and the front check in girls very friendly. Give them a try as you will like the good food and atmosphere.
   

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3. E

   Elaine

   VIP

   Philadelphia

   39 reviews

   5.0

   39 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The 3 course dinner was absolutely wonderful . Service was great. Will do it again soon
   

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4. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fran, our waitress, was great! Very accommodating and friendly!
   

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5. D

   Debra

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Front of house staff and server (Connor) all did a great job. The food was really great today. Nice selection of specials, and seasonal drinks. Everything came out hot and tasty, including the Prime Melt, seafood dishes, fish tacos, and chicken pot pie. We really enjoyed our meal today.
   

   Prime Steak HouseResponded 3 days ago

   Thank you Debra for your review! We will let Connor know he did a great job! Gregg GM
   

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6. L

   Lauren

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great meal as always and though it was very busy our server was amazing and very attentive!
   

   Prime Steak HouseResponded 5 days ago

   Thank you Lauren for your 5 star review! Gregg GM
   

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7. V

   Vicky

   Philadelphia

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food, excellent service, reasonable prices.
   

   Prime Steak HouseResponded 5 days ago

   Thank you Vicki for letting us know you had great service and food on your last visit with us! Gregg GM
   

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8. K

   Katy

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fran was amazing! The food was good as always and the service was fantastic
   

   Prime Steak HouseResponded 5 days ago

   Thank you Katy!! Gregg GM
   

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9. c

   colleen

   Philadelphia

   9 reviews

   4.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The place was jammed. We had reservations and were seated 20 minutes after our designated time. Normally we wouldn’t mind with a little communication and friendlier hostess staff. That is the only tiny complaint I have. Once seated our waitress was friendly, attentive, helpful, and fun. What more could we ask? With a room teeming with people and demands she handled everything expertly! The drinks were fabulous and the food cooked to everyone’s specifications and likes. We had a great time and everything was luscious! Thanks Prime for your consistency and expertise!
   

   Prime Steak HouseResponded 5 days ago

   Thank you Colleen for your review. Happy to hear overall you had a nice visit with us. I apologize that our seated ran longer than expected. Hope we see you again soon.
   

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10. D

    Dustin

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined on 7 December 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3

    Very expensive for the amount of food you get. I ordered the Oscar Medallions With lump crabmeat and béarnaise sauce. Steaks were way over cooked, ordered medium and got just about well done. Crab meat was little baby flakes, maybe a TBSP worth if that, and it was ice cold. Sent back and got another plate. Steaks were done right and got even less "lump" crabmeat than the first plate. Bacon wrapped scallops and shrimp were way over cooked also, almost like chewing leather. Salad bar was mediocre at best. Manager came over and said sorry about your steaks, new ones will be out shortly. Here's the dessert menu, I'll give you a free dessert and just walks off.... Very unprofessional. BUT our waitress was amazing. If it wasn't for her I would probably consider not going back.
    

    Prime Steak HouseResponded on 8 December 2024

    I am very sorry we did not provide you with a great dining experience at Prime. I hope you do return and give us another try. Please ask for a manager to come over to your table if you do decide to, and let he/she know of you past visit. We will do all we can to make certain you are happy with everything. Gregg GM
    

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