100 Wardour St

Review summary

1. D

   Daniel

   Brighton

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overall I think this place is over rated. We visited the lounge area for dinner for a birthday dinner, the service was minimal, had to wait 30 minutes to be served my first drink. We ordered mash which didn’t even arrive and had to ask the waiter to cancel, and then when received the starter came with 1 peixe of bread which was very very small, we asked for extra but costed £3 per slice of sourdough bread. I would say this place is over rated. There menus on there website are not up to date and only serve festive menus which do not include the ribeye steak but yet charge £60 instead of £55. Overall I would provide a 3 out of 10 scoring.
   

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   100 Wardour StResponded 4 days ago

   Thank you for your feedback. We’re sorry to hear about the issues you experienced during your visit and truly apologize for the delay in service and any misunderstandings with the menu. We take your comments seriously and will address these concerns with our team to improve both service and communication moving forward. Please feel free to contact us directly if you'd like to discuss your experience further. We value your input and hope you'll consider giving us another chance to provide a better experience in the future
   

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2. S

   Sam

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Venue, atmosphere, food drinks all great! Band excellent!
   

   100 Wardour StResponded 4 days ago

   Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the venue, atmosphere, food, drinks, and the band. We look forward to welcoming you back soon!
   

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3. L

   Lauren

   London

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were massively overcharged. Didn’t notice at the time, be careful if you book here
   

   100 Wardour StResponded 4 days ago

   Thank you for your feedback, and we’re truly sorry to hear about the overcharge. We take these matters seriously and would love to look into this further for you. Please feel free to reach out to us directly so we can resolve this as quickly as possible. We value your experience and hope to make it right!
   

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4. L

   Lauren

   London

   4 reviews

   2.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We booked the Rhythm & Brunch at 3:30pm on a Saturday, I would say its good for large groups but definitely not for a couple. We moved table to the Juke Box brunch upstairs as couldn't see the menu (so dark) and couldn't hear each other as it was in full party vibes at 3:30pm. Food was ok, but nothing special. Downstairs was majority females, large groups of hen parties and 30th and 40th birthdays etc.
   

   100 Wardour StResponded 4 days ago

   Thank you for sharing your feedback. We're sorry to hear that the atmosphere and lighting didn’t meet your expectations. We appreciate your comments about the food and will work on improving the experience for all guests. We value your input and hope you'll consider giving us another try in the future!
   

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5. C

   Camilla

   London

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was such a good day activity for the girls! The music was amazing, the venue was brilliant and food was incredible. Would 100% recommend.
   

   100 Wardour StResponded on 20 November 2024

   Thank you for your fantastic review! We're thrilled to hear you had such a great time. We truly appreciate your recommendation and can't wait to welcome you back again soon!
   

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6. R

   Ralitsa

   Inverness

   4 reviews

   5.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent venue for big groups, service was extremely fast for our group of 20 people, the restaurant was open until late so we were very happy to have well cooked and presented dinner at 10pm after a show. Thank you 100 Wardour team!
   

   100 Wardour StResponded on 20 November 2024

   Thank you for the wonderful review! We’re so glad to hear that our venue and service worked well for your group of 20. It’s great to know you enjoyed the dinner. We appreciate your kind words and look forward to welcoming you back soon!
   

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7. A

   Amy

   London

   10 reviews

   1.0

   10 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrendous experience. Came for my birthday with friends. One of our party has a severe nut allergy and we were told the restaurant cannot accommodate for her allergy therefore she could risk eating but it would be on her or she could not eat. The staff were unhelpful and rude. As a result we decided not to stay for brunch. No apology or compensation was given despite them completely ruining our day out. A nut allergy is a very common experience and for such a large establishment to not cater for this is quite frankly disgusting and discriminatory. So disappointed and will not be returning. Do not bother wasting your money here.
   

   100 Wardour StResponded on 12 November 2024

   Thank you for sharing your feedback. We are truly sorry that your experience did not meet expectations. We take food allergies seriously, and while we always aim to accommodate guests, we do need to be transparent that due to the nature of our kitchen and potential cross-contamination risks, we cannot guarantee a completely nut-free environment. We apologize if this wasn’t communicated clearly or handled well by our team. We understand how important it is to feel safe when dining, and we regret that this impacted your celebration. Your feedback is valuable, and we will be reviewing our processes to ensure better communication moving forward.
   

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8. d

   danilo

   London

   1 review

   4.0

   1 review

   Dined on 1 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was very good , service very good and kind , the entertainment on the Friday was super. definitely going back with my mates.
   

   100 Wardour StResponded on 5 November 2024

   Thank you for the wonderful review! We’re glad you enjoyed the food, service, and Friday entertainment. We can’t wait to welcome you and your friends back soon!
   

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9. D

   Danny

   London

   8 reviews

   3.0

   8 reviews

   Dined on 31 October 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was great Live music excellent Service was ok, non existence when moved closer to music after food.
   

   100 Wardour StResponded on 1 November 2024

   Dear Danny, Thank you for the feedback! We're thrilled to hear you enjoyed the food and loved the live music. We apologize for the drop in service when you moved closer to the music—your experience should be seamless throughout, and we'll be working with our team to make sure service is attentive in all areas. We hope to welcome you back soon for an even better experience!
   

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10. A

    Arnaud

    London

    1 review

    1.0

    1 review

    Dined on 26 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I chose this restaurant to celebrate my 40th birthday with four close friends, expecting a memorable evening filled with great food and atmosphere. Unfortunately, it was far from what I had hoped for. To start, the food was overpriced for what it was. The burrata, which is usually served with bread, arrived solo – we requested bread three times but never got it. Two cocktails we ordered also never made it to our table. The main course was no better; the steak was rock-hard, and for what they charged, I would have been better off at the Hawksmoor. The dessert was overly sweet, making it nearly inedible. Even the ambiance fell flat. There was no recognition of my birthday; I never felt special. The band looked more annoyed than entertained, barely engaging with the crowd and performing as if they couldn’t wait to leave. To add insult to injury, the final bill was a shocking £500, including a 15% service charge. This felt like a complete rip-off, especially as a single mum of two dealing with the rising cost of living. Instead of leaving with warm memories, I left with regret and a sleepless night. This experience was disappointing on all fronts, and I’ll be warning others to steer clear – it’s truly overrated and absurdly overpriced.
    

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