Dined on 25 December 2017
- Overall 1
- Food 3
- Service 1
- Ambience 3
Normally I assume this would be good BUT NOT ON OUR VISIT. I made a reservation well in advance specifically so we'd have somewhere to eat a traditional Christmas meal while traveling abroad. When we arrived, we were told (despite what I had been told earlier and saw online) that we could only have breakfast unless we wanted to wait two hours until 1pm to eat their special Christmas menu. A family of four came in with a reservation while we were there and had the same issue too. Long story short, we ate breakfast because we were starving but then could find nowhere else available to eat Christmas dinner later that day sowe ended up having to eat room service at our hotel around the corner. Really disappointing. And while we were there, everyone was so busy getting ready at 11 Cadogan Gardens for the Christmas meal that we had to ask for things- like a fork to eat with (and it was 5 minutes after our breakfast had been delivered before we saw a server to ask for a fork). I ordered a mimosa and a flute came which I drank...couldn't taste any champagne in the oj. 10 minutes later they bring me a separate flute of champagne! Apparently I was supposed to wait and mix it myself (?) but no one told me that. Breakfast was okay but not worth the equivalent of about $75 USD.
