17 Arrows Craft Kitchen + Bar

Review summary

1. D

   Daniel

   Columbus

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was amazing. The service was excellent. I would highly recommend.
   

   17 Arrows Craft Kitchen + BarResponded today

   Thanks for the review! We're thrilled to hear that you enjoyed our food and service at 17 Arrows Craft Kitchen + Bar. We strive to provide excellent service and delicious meals, so your recommendation means a lot to us. We look forward to serving you again soon!
   

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2. OT

   OpenTable Diner

   Columbus

   2 reviews

   4.0

   2 reviews

   Dined on 4 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Patio seating is nice. Food was delicious. Service was slow. Took awhile to get drinks. Food came out and didn’t see server again for a long time. We eventually went inside to ask for our check. We will try again but go for bar seating.
   

   17 Arrows Craft Kitchen + BarResponded on 6 October 2024

   Thank you for the review. We're glad to hear that you enjoyed our food and patio seating at 17 Arrows Craft Kitchen + Bar. We apologize for the slow service you experienced, we do strive to provide efficient service and it seems we fell short during your visit. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again soon.
   

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3. OT

   OpenTable Diner

   Toledo

   4 reviews

   vip
   4.0

   4 reviews

   Dined on 24 September 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We sat outside for dinner. Our table was a little wet (and so were several others) but we wiped it off. The chairs were dry. It took quite a while to get waters and we had to ask for silverware. We ordered a salad and entrees. We expected the salad to come out first, but everything was delivered at the same time. Service was quite slow. I know there was only one server, but the bartenders were serving most of the indoor diners. There were only 3 tables outside. Our server would leave and would vanish for extended periods. She was slow with all the tables, not just us. But our food was quite good. We split a wedge salad, and that was very good! The bacon was candied, there were fire-roasted tomatoes, blue cheese and blue cheese dressing. I ordered Birria Tacos—excellent! And my husband had Fried Chicken, mashed potatoes and cole slaw. He really enjoyed his meal too! We saw this restaurant on Insta, and I’m glad we tried it. Other than the slow service, we enjoyed it!
   

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   17 Arrows Craft Kitchen + BarResponded on 6 October 2024

   Thanks for the feedback! We're glad to hear that you enjoyed your meal at 17 Arrows Craft Kitchen + Bar. We apologize for the delay in service and the lack of attention from one of our servers. We're pleased to know that you enjoyed the salad and your entrees. We're always striving to provide the best food and service to our guests and your feedback is invaluable in helping us improve. We hope to welcome you back soon for a smoother experience.
   

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4. C

   Coreen

   Columbus

   19 reviews

   vip
   1.0

   19 reviews

   Dined on 8 September 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   we stopped in for breakfast after seeing a post on Instagram. Absolutely not at what we expected. Very disappointed. They were out of 2 different things we wanted. Couldn’t make cocktails. Close at 10:30am and reopens at 11. Posts on IG very misleading. Just a subpar hotel restaurant
   

   17 Arrows Craft Kitchen + BarResponded on 12 September 2024

   Thanks for the review. We're sorry to hear that your experience at 17 Arrows Craft Kitchen + Bar didn't meet your expectations. We strive to provide a variety of options and it's clear we fell short in some cases. We also acknowledge the miscommunication on Instagram and will take steps to improve our communication. We hope you'll give us another chance to impress you in the future.
   

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5. K

   Kali

   Pittsburgh

   5 reviews

   5.0

   5 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience Needed more vegan options . Drink a little too strong at first however it was fixed
   

   17 Arrows Craft Kitchen + BarResponded on 13 September 2024

   Thanks for the feedback, KaliJ! We're glad to hear that you had a great experience during your visit. We appreciate your suggestions for more vegan options and your patience in trying our drinks. We're always working to improve and your feedback is invaluable. Looking forward to your next visit!
   

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6. D

   Deborah

   Columbus

   9 reviews

   5.0

   9 reviews

   Dined on 17 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining; had a wonderful experience!The 17 Arrows salad with salmon was spectacular!! The flavors were spot on. Beautiful atmosphere! Service was above and beyond!!
   

   17 Arrows Craft Kitchen + BarResponded on 25 August 2024

   Thanks for the feedback, Deborah! We're thrilled to hear that you had a wonderful experience dining with us at 17 Arrows Craft Kitchen + Bar. It's great to know that you enjoyed the food to your liking. We're also glad that you appreciated our atmosphere and service. We strive to provide a memorable experience for our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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7. M

   Michelle

   Nashville

   1 review

   5.0

   1 review

   Dined on 16 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, drinks and service were all outstanding! Telling everyone I know how great this place is and can’t wait to come back!
   

   17 Arrows Craft Kitchen + BarResponded on 25 August 2024

   Hi MichelleC, We're absolutely thrilled to hear that you had an outstanding experience at 17 Arrows Craft Kitchen + Bar! It's fantastic to know that you enjoyed our food, drinks, and service. We're honored to be your go-to spot and can't wait to welcome you back soon! Best, The Management Team
   

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8. RB

   RossB

   Columbus

   16 reviews

   vip
   3.0

   16 reviews

   Dined on 30 June 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   The was delicious. Not fancy but good. The place is in a hotel lobby. The patio area is nice though. The cocktails were great but very pricey at $15 and up
   

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   17 Arrows Craft Kitchen + BarResponded on 7 July 2024

   Thanks for the review, RossB! We're delighted to hear that you enjoyed our dishes at 17 Arrows Craft Kitchen + Bar. It's great to know that you appreciated our patio. We always strive to create a comfortable and enjoyable atmosphere for our guests, and we're glad you noticed. We hope to see you again soon for another delicious meal!
   

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9. OT

   OpenTable Diner

   Columbus

   1 review

   3.0

   1 review

   Dined on 12 May 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Overall the idea of the Mother's Brunch Buffet was a good one and the menu advertised sounded delicious. Unfortunately, it did not hold up to my expectations. Some background info: we had a table of four adults and our reservation was at 1:15. The Good: Staff was very attentive and came around to collect plates and check often Table settings were nice and tables had plenty of room in between Presentation of the cold food and salads were good Biscuits were great Brisket and mashed potatoes were tasty Desserts were good The Bad: Fried chicken was overcooked and not replaced for quite a while. Prime rib was medium to medium well - not even close to medium rare. Would have been nice to have option of temperature Ham was also dry The bread/rolls were rock hard-literally had to pull it apart in pieces to put butter on it. Not sure what was in the sausage gravy- had a weird taste and didn't even resemble sausage Eggs, bacon, and hash brown casserole were not warm-not sure why since they were in warmer Would have liked to see more pies or cookies or cakes on the dessert table Ordered a peach bellini and it was not good. Not very peachy -just Prosecco tasting No fruit on the cold table (that I could find) Not many labels on the salads to tell what they were Price was a little high for what you got
   

   17 Arrows Craft Kitchen + BarResponded on 20 May 2024

   Thank you for taking the time to visit us for the Mother's Day Brunch Buffet. We regret to hear that some aspects of our brunch didn't meet your expectations. Your feedback is appreciated and will be taken into consideration as we continually strive to improve our menu offerings. We appreciate your understanding and patience and hope to have the opportunity to serve you again.
   

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10. TT

    TessaT

    Columbus

    5 reviews

    vip
    1.0

    5 reviews

    Dined on 12 May 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I was very disappointed in the Mother's Day Buffet. First, it is listed as being in the hotel restaurant; however, it was actually held in a large conference room. The ambiance was zero. Much of the food was either running low or cold. Meat was very dry. There were maybe 2-3 servers doing drinks only for the whole place which was very big. The bar guy ended up taking our initial drink orders as he saw us sitting there a long time with no one coming over. It was like eating a bad buffet in a large cafeteria. At $60 per person, I was expecting a MUCH more lavish experience.
    

    17 Arrows Craft Kitchen + BarResponded on 20 May 2024

    Thanks for visiting us, TessaT. We're truly sorry to hear about your experience with our brunch buffet. We understand that it should have been a special occasion and we regret that we fell short of that. We appreciate your feedback regarding the presentation and food quality, and we will certainly look into these issues to improve our service and food quality. We do use the restaurant's page to advertise the event and do our best to communicate that it actually held in a ballroom, but we understand that the ambiance is not what you were expecting. We hope you'll give us another chance to make it right in the future.
    

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