17 River Grille

Review summary

1. r

   rich

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience all around. Food was great, our server was fantastic!
   

   17 River GrilleResponded 2 days ago

   Thanks for the feedback, Rich! We're thrilled to hear that you had a great experience at 17 River Grille. It's wonderful to know that our food, especially the salmon, was a hit! We're also glad to hear that our service met your expectations. We strive to provide our guests with exceptional service and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
2. D

   Douglas K

   VIP

   Cleveland

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience from the minute we arrived until we departed - friendly & personable (yet professional) team! Delicious lunch! And, wonderful views of the falls... Thank you!
   

   17 River GrilleResponded 2 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

   Is this helpful?

   Report
3. N

   Natalie

   London

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The reservation was for 7, but the kitchen closed at 7 as well. As such, the service was slow, they didn't want to sell us dessert, and they turned on the lights and started cleaning while we were eating. Too much money for that kind of treatment.
   

   17 River GrilleResponded 2 days ago

   We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time. Please reach out to our General Manager, Samantha, at 440-893-0797, at your earliest convenience so that we may rectify the situation.
   

   Is this helpful?

   Report
4. E

   Eve

   VIP

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a delicious meal in a comfortable atmosphere.
   

   17 River GrilleResponded 2 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you consistently enjoy your meals and find our atmosphere comfortable. We always aim to provide a memorable dining experience and it's great to know we're hitting the mark.
   

   Is this helpful?

   Report
5. s

   scott

   VIP

   Cleveland

   256 reviews

   5.0

   256 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for my wife and I to celebrate Christmas Eve. We both had the cod special and enjoyed it. Our server was very good, also.
   

   17 River GrilleResponded 2 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

   Is this helpful?

   Report
6. T

   Thomas

   Cleveland

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made a reservation for lunch and had a wonderful table by the window with a great view of the falls. Our server was delightful.
   

   17 River GrilleResponded 5 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

   Is this helpful?

   Report
7. K

   Kelly

   Cleveland

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We Booked 17 River Grill based on the wonderful reviews of the food and service! So happy we did ! Food was outstanding and our server was exceptional! We had Lemon Parmesan crusted chicken and filet’s !! French onion soup Wine and desserts delicious as well .. crème brûlée and key lime pie and carrot cake ! WOW !
   

   17 River GrilleResponded 5 days ago

   We're thrilled to hear about your wonderful experience at 17 River Grille! It's great to know that you enjoyed our food and service. We're especially pleased to hear that our Lemon Parmesan crusted chicken and filet were a hit! Your compliment about our French onion soup and desserts is much appreciated. We can't wait to welcome you back for more delicious meals and memorable experiences. Thank you for your kind words and high ratings!
   

   Is this helpful?

   Report
8. D

   David

   Cleveland

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service and the drinks were great. The food was fair. I had the steak frites which was okay. Not sure I would ever order it again.
   

   17 River GrilleResponded 5 days ago

   Thanks for the feedback, David. We're glad to hear that you enjoyed our service and drinks at 17 River Grille. We're sorry to hear that you found our food to be less than amazing. We pride ourselves on our culinary expertise, and your feedback is crucial in helping us improve. We hope you'll give us another chance to impress you with our food in the future. Thanks again for your review.
   

   Is this helpful?

   Report
9. D

   David

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous restaurant in beautiful Chagrin Falls. The service was exceptional with the best view of the falls. We eat there most always when we visit the city. Great place.
   

   17 River GrilleResponded 7 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

   Is this helpful?

   Report
10. R

    Rosey

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great location with great food. Service is always good.
    

    17 River GrilleResponded 7 days ago

    Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed the location and food at 17 River Grille. Your kind words about our service truly mean a lot to us. We strive to provide our guests with the best experience and it's always rewarding to hear when we've succeeded. We hope to see you again soon!
    

    Is this helpful?

    Report