17 River Grille

Review summary

1. S

   Stephen

   VIP

   Cleveland

   32 reviews

   5.0

   32 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thank you Sophia for a wonderful afternoon 😉 See you next time
   

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2. J

   Joanie

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again had a delicious meal at 17 River Grill. The chicken pot is phenomenal! And perfect seat by the window for perfect view of the raging Falls today
   

   17 River GrilleResponded 2 days ago

   We're thrilled to hear that you had another fantastic dining experience at 17 River Grille! Your kind words about our chicken pot and the view from your table are greatly appreciated. We strive to provide our guests with the best food, service, and value, and your feedback lets us know we're on the right track. We look forward to serving you again soon.
   

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3. C

   Carolyn

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server, portions, speed, all was excellent. We requested a view of the falls and they honored our request. The server checked in with us as well as the manager.
   

   17 River GrilleResponded 1 day ago

   Thanks for visiting us, Carolyn! We're thrilled to hear that you enjoyed your experience at 17 River Grille. It's great to know that our team was attentive to your needs, from the portions to the view of the falls. We strive to provide excellent service and value, and we're glad we hit the mark for you. Looking forward to your next visit!
   

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4. M

   Marsha

   VIP

   Cleveland

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Our salads and deviled eggs were excellent
   

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   17 River GrilleResponded 1 day ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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5. E

   Earl

   Cleveland

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Let's start with the service. Agatha was superb! Her professionalism and personality started and completed the experience at a five-plus star level. The wine and cocktails were perfect. I had a Hot Toddy, and my wife had a great wine. Soup: The chicken noodle soup was the best I have ever had in a restaurant, and the French Onion was top-notch. Dinner: The Lemon Parmesan Chicken was outstanding. The Chicken and Kale Salad was made to perfection. This was our anniversary, and they brought us ice cream with Kalua syrup to cap off a great dining experience.
   

   17 River GrilleResponded 2 days ago

   Thanks for visiting us, Earl! We're thrilled to hear that you had a wonderful experience at 17 River Grille. It's great to know that our service, wine and cocktails, and especially the Hot Toddy and Lemon Parmesan Chicken hit the mark. Your anniversary dinner was a special treat and we're pleased we could make it memorable. We hope to see you again soon!
   

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6. S

   Shawn

   VIP

   Seattle

   32 reviews

   5.0

   32 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great dinner with great service. Beautiful restaurant on River in beautiful town.
   

   17 River GrilleResponded 2 days ago

   We're delighted to hear that you had a great dinner and enjoyed the ambiance of our restaurant. It's wonderful to know that our service met your expectations. We strive to provide a memorable experience for our guests and your feedback is a testament to that. We look forward to serving you again soon. Thanks again for your kind words!
   

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7. j

   jon

   Cleveland

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   IF you want a steak , but not a lot. the 7 oz Steak and Frites was perfect size balance and the bearnaise sauce complemented every bite !!
   

   17 River GrilleResponded 2 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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8. r

   rich

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience all around. Food was great, our server was fantastic!
   

   17 River GrilleResponded 5 days ago

   Thanks for the feedback, Rich! We're thrilled to hear that you had a great experience at 17 River Grille. It's wonderful to know that our food, especially the salmon, was a hit! We're also glad to hear that our service met your expectations. We strive to provide our guests with exceptional service and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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9. D

   Douglas K

   VIP

   Cleveland

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience from the minute we arrived until we departed - friendly & personable (yet professional) team! Delicious lunch! And, wonderful views of the falls... Thank you!
   

   17 River GrilleResponded 5 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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10. N

    Natalie

    London

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    The reservation was for 7, but the kitchen closed at 7 as well. As such, the service was slow, they didn't want to sell us dessert, and they turned on the lights and started cleaning while we were eating. Too much money for that kind of treatment.
    

    17 River GrilleResponded 5 days ago

    We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time. Please reach out to our General Manager, Samantha, at 440-893-0797, at your earliest convenience so that we may rectify the situation.
    

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