17 River Grille

Review summary

1. B

   Bob

   Cleveland

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great views, super great server and great food. Would go again
   

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2. s

   sue

   Cleveland

   53 reviews

   5.0

   53 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Michael was an excellent waiter….food was very good. We haven’t eaten dinner here in a year and felt it was better than last time. We would come back.
   

   17 River GrilleResponded 1 day ago

   We're thrilled to hear that you enjoyed your meal and felt the difference in the quality of our service compared to your last visit. It's always our goal to provide the best dining experience possible, and we're glad we hit the mark for you. We look forward to serving you again soon at 17 River Grille.
   

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3. T

   Trevor

   Cleveland

   8 reviews

   vip
   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat on the covered patio and it was great. Our server was great, as well
   

   17 River GrilleResponded 1 day ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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4. A

   Amy

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food. Delightful waitress and nice atmosphere
   

   17 River GrilleResponded 1 day ago

   We're delighted to hear that you enjoyed your dining experience at 17 River Grille! It's wonderful to know that our food and service met your expectations. We strive to create a pleasant atmosphere for our guests, and your kind words are a testament to our efforts.
   

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5. C

   Christopher

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   started w/ beef short rib pot stickers -- simply yummy and then salmon for main. Everything prepared perfectly, great flavors.
   

   17 River GrilleResponded 1 day ago

   Hello ZogATL, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed the beef short rib pot stickers and the salmon, and that everything was prepared to your satisfaction. We strive to provide our guests with a memorable dining experience, and it's great to know we hit the mark with you. We hope to welcome you back to 17 River Grille soon.
   

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6. r

   ron

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great evening with our friends. The table had a great view of the falls, half price wine night added to the value of the night
   

   17 River GrilleResponded 3 days ago

   Thanks for visiting us at 17 River Grille! We're thrilled to hear that you and your friends had a great evening with us. It's fantastic that our half price wine night added value to your experience. We strive to offer the best views of the falls, and we're glad you appreciated them. Looking forward to welcoming you back soon!
   

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7. M

   MICHAEL

   Cleveland

   69 reviews

   vip
   4.0

   69 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Haley, server/bartender, was terrific. So nice and efficient. Unfortunately her shift ended between our appetizers and our entrees. There was quite a lull between the two. Felt as if no one was watching our table. All of the food was very good. Broccoli a bit overcooked. Artichoke appetizer is one of the best around. Enjoyed the lobster bisque.
   

   17 River GrilleResponded 5 days ago

   Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed our food, especially the lobster bisque. We apologize for the delay in your service, and we appreciate your understanding. We aim to provide efficient service and it seems we fell short this time. We'll definitely work on this to ensure better coordination in the future. We hope to serve you again soon.
   

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8. ZC

   ZinCyn

   San Diego

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The lobster bisque was very good. The ambience was really nice kind of cold in the downstairs area, but the sky heaters served their purpose. The Caesar salad was a disappointment. Our entrées were pretty good. I had the fillet small fillet. It wasn’t done to perfection even though I ordered it rare, the broccoli was overdone and my husband’s fish and chips were so so
   

   17 River GrilleResponded 5 days ago

   We are delighted to hear that you enjoyed our lobster bisque and the ambiance of our restaurant. We appreciate your feedback about the Caesar salad and the sky heaters. We're always looking to improve and your comments help us do that. It's great to hear that your entrées were good and that you found them to your liking. We look forward to welcoming you back soon for another dining experience.
   

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9. L

   Lee

   Cleveland

   100 reviews

   vip
   5.0

   100 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Salmon was prepared perfectly. Staff is professional and accommodating. Definitely make reservations as this is a hot spot.
   

   17 River GrilleResponded 5 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our salmon and found our staff to be professional and accommodating. It's always our goal to provide a great dining experience, so we're glad to know we hit the mark for you. We appreciate your recommendation and look forward to welcoming you back to 17 River Grille soon!
   

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10. A

    Angelo

    Cleveland

    18 reviews

    vip
    3.0

    18 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Nice ambiance, good food but the service was poor. They only had a few servers who were working their tails off while there were so many other employees just standing around doing nothing. Drinks were so watered down, they must have new bartenders. Lots of potential here, this place can be awesome if the servers get more support.
    

    17 River GrilleResponded 5 days ago

    Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our ambiance and food, but we're truly sorry to hear about your experience with our service. We always aim to provide top-notch service to our guests and it seems we fell short during your visit. We appreciate your comments about our staffing and drinks and we'll certainly take them into consideration. We're constantly working on improving our service and your feedback is invaluable in that process. We hope to have the opportunity to serve you again and provide a better experience. Please reach out to our General Manager, Samantha, at 440-893-0797, at your earliest convenience so that we may further discuss your visit.
    

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