347 Grille by Coach Shula - The Westin Lake Mary

Review summary

1. C

   Christine

   Orlando

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was pretty good. Our server was training. Someone between the two of them. You think they could’ve given us our silverware before our appetizer came out. My chicken was a little bland to be honest, but not too bad. My husband had the French onion burger, and it was very good And the appetizer we had was the mushroom flatbread and it was delicious. Other than that it was a good experience.
   

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2. L

   Luis

   Charleston

   1 review

   2.0

   1 review

   Dined on 25 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Restaurant was conveniently located in our hotel while attending Rolex 24. We were excited to have a nice meal after a long day of travel. Our waiter was very polite, we ordered steak and fish. It took longer than expected and when it was brought to the table it was under cooked and it had to be taken back. That also took a while and when it returned the steak was cooked but veggies were reheated. The food did not match the cost at all. It saddened me to share this review because I was looking forward to dinner.
   

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3. D

   Debbie

   Orlando

   8 reviews

   5.0

   8 reviews

   Dined on 24 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I love Shula's and always look forward to it. The service was amazing.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded 6 days ago

   Hello Debbie and thank you for your wonderful 5-star review! We're thrilled to hear that you love Shula's and always look forward to dining with us. Providing amazing service is our top priority, and it means so much to know we delivered that for you. We can’t wait to welcome you back again soon at Shula's 347 Grille by Coach Shula.
   

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4. W

   William

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was amazing. Braised short ribs were the highlight.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 13 January 2025

   Hello William and thank you for the fantastic review! We're thrilled to hear you enjoyed your visit, especially the braised short ribs – they’re a guest favorite! Your kind words mean so much to our team. We hope to welcome you back to Shula’s 347 Grille soon for another amazing experience!
   

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5. K

   Kim

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, Food was delicious, service was top notch!
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 7 January 2025

   Thank you so much, Kim, for your kind words! We're thrilled to hear that you had a great experience and enjoyed our delicious food and top-notch service. Your feedback means the world to us, and we look forward to welcoming you back to Shula's 347 Grille soon!
   

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6. c

   chris

   Raleigh

   1 review

   5.0

   1 review

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Chloe, our server and David, the assistant GM were excellent! They were attentive without being overbearing. The happy hour was reasonably priced with a diverse menu.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 7 January 2025

   Hello David and thank you for your kind words! We're thrilled to hear that Chloe and David provided excellent service during your visit. They truly embody the level of attentiveness and professionalism we strive for. We're also glad you enjoyed our happy hour offerings and found the menu diverse and reasonably priced. We hope to welcome you back to Shula's 347 Grille soon for another great experience!
   

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7. C

   Chris

   VIP

   Richmond

   6 reviews

   5.0

   6 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting and everything was fantastic. The entire staff was very friendly and special kudos to our server Brian!
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 7 January 2025

   Thank you so much for your kind words and for choosing Shula’s 347 Grille for your first visit! We’re thrilled to hear you had a fantastic experience and that our team, especially Brian, made it extra special. We’ll be sure to pass along your kudos to him! We hope to welcome you back again soon at Shula's 347 Grille.
   

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8. N

   Nicole

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful dinner NYE! Service was great and the food was delicious!
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 2 January 2025

   Hello Nicole and thank you for sharing your experience! We're so glad to hear you had a wonderful dinner on New Year's Eve. It's fantastic that you enjoyed the service and the food. We look forward to welcoming you back again soon!
   

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9. F

   Farrah

   VIP

   Seattle

   1 review

   2.0

   1 review

   Dined on 25 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I've been to Shula's for Christmas and few times and this was by far the worst. Started off with a cocktail that only half the glass was filled. Asked for bread service as was told no bread was being offered that evening and then the table next to us got bread. When asked about it our waiter said he would look into it but never returned with an answer and ignored the situation. My salad that was to arrive before my meal showed up at the same time and had to ask for steak knives. The food was good but we've had better from them in the past. I give them grace for it being a busy evening but when I pay close to $300 for a family of 4, there is a level of expectations and service that matter.
   

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10. M

    Michelle

    Coastal Georgia

    7 reviews

    3.0

    7 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    For the price the food was very average. The diningroom was freezing with several other tables complaining it was too cold.
    

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