400 Gradi - McKinney

Review summary

1. T

   Tom

   VIP

   Dallas

   37 reviews

   5.0

   37 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had another incredible meal at our favorite Italian restaurant. We are so upset to learn they are closing. I don’t understand it as it always is busy when we are there. Hate to lose this location.
   

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2. R

   Rick

   VIP

   Dallas

   75 reviews

   5.0

   75 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John was our server. He did a great job. The menu is not too big. The food was very good. The General Manager, Tom, I think, runs a nice restaurant. Thank you.
   

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3. R

   Ruth

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant. I’ve never been disappointed.
   

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4. K

   Kamila

   Dallas

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service are very good, but the music is too loud.
   

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5. M

   Matt

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Cocktails were less than average. Old fashioned did not come with cherries or an orange peel while our espresso martini was served in a lowball with what we believe was only espresso. The board and the main pasta courses were good! Service was average at best. Not sure we would return.
   

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   400 Gradi - McKinneyResponded 5 days ago

   Thank you for taking the time to provide answers to the survey pertaining to your latest visit to 400Gradi McKinney. We always strive to exceed expectations each and every time you dine with us. We apologize your most recent visit was not up to our standards. We would love for you to rejoin us in the future and allow us to make up for your previous experience. All feedback is utilized to improve the overall quality we provide. Thank you for helping us to improve and ensure great experiences for all guests in the future. We look forward to seeing you on your next visit.
   

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6. J

   Jessica

   Dallas

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Through no fault of our waitress, we did not have a great experience. Service was extremely slow, to the point we had to ask several times for water and had four drinks brought out to us at once. The food was just ok. Overall a very disappointing experience.
   

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7. T

   Tina

   VIP

   Austin

   3 reviews

   1.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservation for evening on heated patio 12/13 it was raining out. However the patio is heated. Several tables left under heater BUT took us clear to side row of tables not with any heat during a cold evening. We left as they did not offer any other tables to us. No form of accommodation or acknowledgement. This was our 3rd time to give this restaurant another try. Every time major problems and manager asking us to come back. Done with chances.
   

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8. K

   Kimberlie

   VIP

   Seattle

   7 reviews

   2.0

   7 reviews

   Dined on 12 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Over cooked chicken, waitress had no clue about many things. Then we were told that they were closing down in 2 weeks so maybe that is why it was so disappointing.
   

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9. V

   Victoria

   VIP

   Chicago

   7 reviews

   2.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   It’s been a year since I dined here and thought I would give it another chance. The ambience is nice and inviting with the nice tables and booths, lighting. No one was at the host stand to greet us when we arrived. The server seemed a little frazzled and I mentioned we had a reservation under open table. The restaurant was out of chai for chai tea latte. We ordered off the brunch menu and the cronuts were very raw and dough tasting in the middle. The bread was too hard and cut too thick on the egg panini (it said fried egg but it was runny) the server didn’t ask how we liked the egg cooked, so I just assumed it would be fried as mentioned in the description. The hashbrowns had no flavor - toasted on the outside , but mushy on the inside. We ordered 2 different menu items from the brunch menu, but they looked exactly the same.
   

   400 Gradi - McKinneyResponded on 13 December 2024

   Thank you for taking the time to provide answers to the survey pertaining to your latest visit to 400Gradi McKinney. We always strive to exceed expectations each and every time you dine with us. We apologize your most recent visit was not up to our standards. We would love for you to rejoin us in the future and allow us to make up for your previous experience. All feedback is utilized to improve the overall quality we provide. Thank you for helping us to improve and ensure great experiences for all guests in the future. We look forward to seeing you on your next visit.
   

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10. M

    Marjabelle

    Seattle

    6 reviews

    5.0

    6 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was incredible and it was such a beautiful atmosphere. The staff was so kind and on top of everything. We mentioned toward the end that it was our sister’s birthday and they comped our dessert! So sweet. If we’re ever in McKinney again we will for sure be coming back to 400 Gradi.
    

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