8595 Restaurant & Bar

Review summary

1. S

   Stephen

   Las Vegas

   1 review

   2.0

   1 review

   Dined on 6 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have eaten here several times but were very dissatisfied with the menu choices thus time. No shrimp & grits and $20 for a small hamburger with fries - very disappointing
   

   8595 Restaurant & BarResponded on 9 December 2024

   Thank you for your feedback and for being a loyal guest. We're truly sorry to hear that your recent visit didn't meet your expectations, especially regarding the menu options and pricing. Your concerns about the absence of shrimp and grits and the value of the burger are important to us, and we'll share them with our culinary team as we continually strive to improve our offerings. We appreciate your honest feedback and hope you'll give us another chance to provide the exceptional dining experience you've enjoyed in the past. Please don’t hesitate to reach out directly if you’d like to discuss further—we value your input and would love to make it right.
   

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2. L

   Lauren

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maurice provided excellent service. He was knowledgeable of the menu and very personable. I will be coming back and requesting him
   

   8595 Restaurant & BarResponded on 9 December 2024

   Thank you for your kind words! We're thrilled to hear that Maurice made such a positive impression with his excellent service and menu knowledge. He truly exemplifies the hospitality we strive to provide. We’ll be sure to share your compliments with him—he’ll be delighted! We can’t wait to welcome you back, and we’ll gladly make sure Maurice is available to take care of you again. See you soon!
   

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3. J

   Jonathan

   Charlotte

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I really enjoyed ourselves. The ambiance was great for a date night. The staff was amazing. Maurice made sure we had everything we needed and was very attentive. We will definitely be back!
   

   8595 Restaurant & BarResponded on 9 December 2024

   Thank you for sharing such wonderful feedback! We're delighted to hear that you and your wife had an enjoyable date night with us. Creating the perfect ambiance and providing attentive service are always our goals, and we're so glad Maurice helped make your evening special. We truly appreciate your kind words and look forward to welcoming you back for more memorable experiences!
   

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4. P

   P

   San Francisco

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Advised wss buffet but stopped that early Took an hour from time of arrival to get alacarte food although was virtually empty Then charged a service fee of over thirty dollars with no explanation Assumed tip so left none
   

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5. K

   Kelsey

   Coastal Georgia

   1 review

   1.0

   1 review

   Dined on 28 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   I do not frequently respond to requests sent via email to write reviews; however, in this case, I felt that I needed to, perhaps, so the establishment could improve. I had reservations made in advance for 3:00 P.M. I got seated at 3:40 P.M. I was told the only seats available were outside; it was a nice enough afternoon, so that was fine. There were, however, many open spots inside. I went there for the Thanksgiving buffet/ brunch. The hostess sat us and explained nothing; we had no silverware, no one asked us about drinks. When she walked by again, I asked if the silverware and drinks were self-serve and where they were located. The hostess found our waitress and said she had eventually took our drink order. When we finally went inside, the gravy was out, the stuffing was out, the chicken was out, tiny prime rib left. There was plenty of crab, yet there were no crab claw crackers available for it, I was told they were all dirty. I stood before the buffet for some time, waiting for everything to be refilled. The only item refilled was the gravey eventually the prime rib as well. While many parties were still eating, they started putting all the food away. I think now that this is why we could not be seated inside, as they knew when they would be breaking down the buffet, yet told none of us and did not even consider how late they had sat everyone. We had yet to finish the first plate of food and thought they would refill the other stations. Lastly, the bill had a “large party gratuity” for my son and me. When I questioned it, no one explained why; I didn’t bother trying to figure it out; however, I probably would have tipped more than the large party gratuity that was added on. It was one of the most disappointing expensive meals I have ever had.
   

   8595 Restaurant & BarResponded on 30 November 2024

   Thank you for taking the time to share your experience with us. I sincerely apologize that your Thanksgiving brunch did not meet your expectations. We value feedback like yours, as it helps us identify areas where we can improve and better serve our guests. I deeply regret the delay in seating, especially given that your reservation was made in advance. Regarding your experience at the buffet, I am truly sorry for the delays in food replenishment and the lack of essential items. The issue with food being put away while many guests were still dining is particularly disappointing. Proper communication and timing are crucial, and we failed to respect the time and enjoyment of our later-seated guests. Thank you again for your honest feedback.
   

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6. S

   Stefanie

   Central Georgia

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We attended the Thanksgiving brunch. The food was good but the event was disorganized and not what we expected based on previous experiences at the hotel restaurant. Service was also lacking. If considering location for holiday brunch service I’d suggest getting an early seating to potentially avoid some of the issues we encountered.
   

   8595 Restaurant & BarResponded on 2 December 2024

   Thank you for sharing your detailed feedback about your recent brunch experience. We truly regret that your visit didn’t meet expectations and are committed to addressing the concerns you’ve raised. We understand the frustration caused by unclear brunch service hours, seating delays, and issues with buffet maintenance and communication. It’s disappointing to hear that the later seating impacted the quality and availability of the buffet. We’ll be reviewing our service flow, buffet replenishment processes, and staffing levels to improve consistency for all guests, regardless of seating time. We sincerely apologize for the shortcomings and appreciate your feedback as it helps us improve. Thank you for giving us the opportunity to learn and grow.
   

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7. M

   Mike

   Charleston

   3 reviews

   3.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The reservation process was poor. Party of 3 had to wait for an hour to be seated at a buffet. Also, we were automatically charged a 23% gratuity for a "large party." Food was adequate, but servers on the food line acted like they did not want to be there, which they probably didn't since it was Thanksgiving. I did not really want to be there either and won't be again.
   

   8595 Restaurant & BarResponded on 1 December 2024

   Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your Thanksgiving visit. Allow me to address your concerns.For holiday events, there is an automatic service charge and gratuity due to the unique nature of these occasions, which involves additional staffing and preparation. However, I regret that this wasn’t communicated clearly during the reservation process. We’ll review this process to ensure better transparency moving forward. Regarding the wait time, we aim to seat all guests promptly, especially with reservations, and I’m sorry we fell short in your case. This is not the standard we strive for, and we’ll work to improve our efficiency during high-demand events. We appreciate your feedback, as it helps us improve.
   

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8. L

   Lanette

   Central Georgia

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent.. This was my first time going to a buffet at this establishment and it was so good.. Toyeshia greeted me and Maurice sat me at my table. They gave great hospitality and I’ll be back for the Christmas brunch.
   

   8595 Restaurant & BarResponded on 9 December 2024

   Thank you so much for your kind words and for choosing to join us for your first buffet experience! We're thrilled to hear that you enjoyed the food and that Toyeshia and Maurice provided you with excellent hospitality. I'll be sure to share your feedback with them—they'll be delighted to know they made your visit special. We can't wait to welcome you back for our Christmas brunch! It’s going to be a fantastic celebration, and we’ll make sure it’s just as memorable. See you soon! 🎄✨
   

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9. M

   Matthew

   Atlanta Metro

   19 reviews

   5.0

   19 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The restaurant exceeded all my expectations! From the moment I walked in, I was welcomed by a warm, friendly team who made me feel right at home. The staff went above and beyond to ensure a memorable dining experience, attentive without being intrusive. And the food—simply outstanding! Every dish was bursting with flavor, clearly made with fresh, high-quality ingredients. The chefs have mastered a perfect balance of taste and presentation. I can’t recommend this place enough for anyone looking for a wonderful meal with impeccable service. I’ll definitely be coming back!
   

   8595 Restaurant & BarResponded on 15 November 2024

   Thank you so much for your glowing review! We are thrilled to hear that your experience at 8595 exceeded your expectations from start to finish. Our team takes great pride in creating a warm and welcoming atmosphere, and it's wonderful to know we made you feel at home. We're also delighted that you enjoyed our dishes and appreciated the care and quality we put into every plate. Your kind words mean the world to our staff and chefs, and we’ll be sure to share your compliments with the entire team. We can’t wait to welcome you back for another memorable dining experience. Thank you for recommending us, and we look forward to serving you again soon! 🌟 Sincerely, Toyeshia Mims Director of Food & Beverage
   

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10. J

    Justin

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on 13 November 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    I can tell you that this restaurant thrives on hospitality. They are by far the best hospitality service I had at any restaurant! From the hostess, to the waitress even to the cook accommodated every request we had and it was greatly appreciated.. they make you feel every concern you have and that goes along way!
    

    8595 Restaurant & BarResponded on 13 November 2024

    Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that our team was able to provide such a memorable experience for you. Our staff takes great pride in ensuring every guest feels welcomed and cared for, from the moment they arrive to the last bite of their meal. Knowing that we could meet your expectations and that you felt truly taken care of means the world to us. We’ll be sure to share your kind words with our entire team—they’ll be delighted to know their efforts made such an impact. Looking forward to welcoming you back soon for more exceptional hospitality! Sincerely, Toyeshia Mims Director of Food Beverage
    

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