Adalina

Review summary

1. S

   Susannah

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional and our server was so kind and personable - really made the evening.
   

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2. M

   Mike

   Wilmington

   63 reviews

   5.0

   63 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friends came to town fir Christmas so as always, we take them to our favorite go to resturant. Everything is always great from perfect drinks to great wines.
   

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3. H

   Howard

   VIP

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have had the opportunity to dine here two time. Both were excellent experiences.
   

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4. J

   Joseph

   San Francisco

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The Wagyu steak was a joke in terms of cost/size and the pasta was very mediocre.
   

   AdalinaResponded 1 day ago

   Hello Joseph, Thank you for sharing your feedback. We’re sorry to hear that the Wagyu steak and pasta did not meet your expectations. We strive to offer high-quality dishes, and we appreciate your comments, which will help us improve. We’d love the opportunity to make things right and hope you’ll consider giving us another chance in the future. We’d also appreciate the opportunity to connect privately to better understand what went wrong, and we will be reaching out. Warm regards, Sofia, Adalina Team
   

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5. O

   Oleksandra

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was my best experienced truffle caesar salad, cocktails were delicious and our waiter was very sweet. Beautifully decorated now for Christmas place where you can enjoy your evening with people you love 💕
   

   AdalinaResponded today

   Hi Oleksandra, Thank you for your lovely review! We're thrilled to hear you enjoyed the truffle Caesar salad, delicious cocktails, and the warm service from your waiter. It’s wonderful that our festive decorations added to your evening with loved ones. We can’t wait to welcome you back for another special night! Best, Sofia, Adalina Team
   

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6. J

   Joe

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was exceptional, food was even better and the wine selection is top notch!
   

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7. C

   Caitlin

   VIP

   Chicago

   32 reviews

   2.0

   32 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Adalina is one of my favorite spots for dinner, but I won't be back for brunch. The experience was disappointing. The host stand seemed unorganized and overwhelmed. The event was not as advertised. The some of the dishes in the email that announced the December 15th brunch were not even on the menu. There were no live carolers, I didn't see a cannoli station, and there were no take-home cookies. It was a lot of over promising and under delivering. The staff also didn't seem trained on the brunch menu. The chips lacked the advertised salt and vinegar flavor and the breakfast sandwich was ok. Another guest in our party didn't like what he ordered off the lunch menu. The dinners I've had there have been wonderful but the brunch menu and service needs work.
   

   AdalinaResponded 1 day ago

   Hello Caitlin, Thank you for sharing your feedback. We’re truly sorry to hear that your brunch experience didn’t meet the standards you’ve come to expect from us. We understand your disappointment with the event not aligning with the advertised offerings, and we sincerely apologize for the confusion. Your comments regarding the menu, the lack of live carolers, and other missing elements have been noted, and we will be addressing these with our team. We also regret to hear that the brunch dishes and service did not meet your expectations. We will be reaching out privately to discuss your experience further and work toward a resolution. We are grateful for your kind words and would love the opportunity to welcome you back for another visit. Warm regards, Sofia, Adalina Team
   

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8. S

   Sharyn

   Chicago

   26 reviews

   5.0

   26 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fantastic brunch with impeccable service. Enjoyable dining experience in a beautiful dining area. Never disappoints. Food is fresh and perfectly presented.
   

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9. J

   John

   Chicago

   1 review

   1.0

   1 review

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Most things we ordered and ate were room temperature, including a cappuccino. Things were very chaotic and not organized. Familiarity of the menu from employees was nonexistent. One of the worst experiences we have had dining out in a long time. Every time food or drinks were brought to the table we were having to pass food back-and-forth because no one knew what anyone had ordered . Food was shockingly bad for a place our group of 10 usually loves
   

   AdalinaResponded 1 day ago

   Hello John, Thank you for sharing your feedback. It’s disappointing to learn that the food temperature, service organization, and familiarity with the menu fell short during your visit. We strive to provide exceptional dining experiences, and it’s clear we missed the mark. Your comments are incredibly important to us, and we are already addressing the concerns you’ve raised with our team to ensure this doesn’t happen again. We’d greatly appreciate the opportunity to make things right and will be reaching out to you privately to learn more about your experience. Thank you for bringing this to our attention—we value your feedback and hope to restore your trust in us." Warm regards, Sofia, Adalina Team
   

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10. K

    Kelley

    VIP

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was exceptional and the food was excellent. Ambience was great and restaurant as a whole was terrific
    

    AdalinaResponded today

    Hi Kelley, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the exceptional service, excellent food, and the ambiance of our restaurant. Your kind words mean so much to our team, and we can’t wait to welcome you back for another terrific experience. Best, Sofia, Adalina Team
    

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