Akira Back- The Ray Hotel

Review summary

1. M

   Matthew

   New York City

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Two hours before our seating, we got a phone call canceling our reservation because their outdoor section has no weather protection. This is not disclosed when you book the reservation. After much back and forth, they offered to seat us at the bar instead. Then when we got there, the restaurant was half empty and we sat at a table. What an off-putting experience.
   

   Is this helpful?

   Report
2. D

   Daniel

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a wonderful restaurant. The food is excellent, the service is fantastic. The only downside is it’s a bit pricey and the portions are on the smaller side. We couldn’t stop ordering because the food was so so good. No regrets. A must visit.
   

   Is this helpful?

   Report
3. D

   Dr. V

   VIP

   Greater Boston

   161 reviews

   5.0

   161 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An exceptional birthday experience! Our server Anthony was top notch! Great food- colossal tiger prawns out of this world as were the scallops, tuna pizza, crab fried rice, spinach salad and halibut. Dessert over the top as well! The cigar box and how it is presented is delicious and unique! Mochi and apple churro too! Looking forward to returning soon!
   

   Is this helpful?

   Report
4. K

   Kelly

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was incredible, but portions were tiny and pricey. Wish we knew when ordering! Overall, loved it and would come back!
   

   Is this helpful?

   Report
5. F

   Freddie

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We as a family have been so very lucky to have traveled all over the world. We eat out quite often in search of the best restaurant ever! Four out of the five of us said Akira Back was a tie for the number one spot of all the places that we have ever been! We also unanimously agreed that Savannah was the very best server we have ever experienced and we mean that wholeheartedly!!!Savannah was our culinary guide through a sampling of the entire Akira Back menu. It was simply an outstanding and eclectic dining experience that included the freshest and highest quality ingredients available. She was highly professional, well versed and knowledgeable with all aspects of the menus, kind, funny, helpful, attentive, so interesting and just a pleasure to be around! Those few comments barely convey how exceptional she was. Savannah’s efforts made our holiday celebration so very special! Thank you so much for making our night at Akira Back literally the best ever!!!
   

   Is this helpful?

   Report
6. A

   Adam

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good time as always, our server Lang was great, and the manager Michael came by to ensure everything was perfect. Food is always top tier!
   

   Is this helpful?

   Report
7. N

   Nikki

   VIP

   West Palm Beach

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and wonderful service We would definitely go back
   

   Is this helpful?

   Report
8. R

   Royce

   VIP

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals… I have EVER had in my life!!!!
   

   Is this helpful?

   Report
9. T

   Tony

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined here 5 times and it’s always top notch. Anthony, Jacob, and Savannah were our servers who are above and beyond when it comes to knowledge, service and a comfortable experience. The consistency between all these aspects is incredible and keeps us coming back.
   

   Is this helpful?

   Report
10. j

    jenn

    VIP

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was Amazing. Everything unbelievable . Can’t wait to go back
    

    Akira Back- The Ray HotelResponded on 16 December 2024

    Thank you for your amazing review! We're so glad to hear that everything exceeded your expectations. We can't wait to welcome you back for another unforgettable experience. See you again soon!
    

    Is this helpful?

    Report