AKIRA Restaurant

Review summary

1. R

   Ro

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was outstanding, with a great level of attention and the team was in sync, prepared, and always ready despite of being busy. Absolutely amazing, what a team! I will most certainly be back! Congratulations to the chef and team as they have our together a magnificent menu, evocative of Japan’s best restaurants in downtown Tokyo
   

   Is this helpful?

   Report
2. T

   Tim

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Akira are good at what they do. Order from the set menu and you'll not be disappointed - pitch perfect sashimi in their trademark "box of delights" - and how can you go wrong with wagyu beef, with a little sushi set and miso soup on the side? Nice room, thoughtful service, good range of drinks. It's not cheap, but you wouldn't want it to be.
   

   AKIRA RestaurantResponded 3 days ago

   Dear Tim, thank you for your gracious words. We’re delighted to hear you enjoyed our wagyu omakase. Thank you for consistently choosing us and for taking the time to leave such a positive feedback. We look forward to welcoming you back.
   

   Is this helpful?

   Report
3. C

   Charles

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and ambiance. Portions could be bigger, but overall a fancy place for a date.
   

   AKIRA RestaurantResponded 3 days ago

   Dear Charles, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. We can’t wait to welcome you back and provide you with an even better experience next time.
   

   Is this helpful?

   Report
4. C

   Chiara

   London

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Went for the afternoon tea and wanted to order matcha latte from the menu. When asking about alternative milk options we were told there is no alternative, I find that interesting given matcha is being serviced with three types of alternative milks at the downstairs matcha counter. Even if just one alternative would be served in the restaurant it would be ok but just dismissing the request saying none available I find odd in 2024. The food overall was nice, the service not as friendly as you would hope.
   

   Is this helpful?

   Report
5. Y

   Yaoyao

   London

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Hours of operation are too short Opening hours are too short closing at five. The wait staff was a little less attentive to guests calling out. But the food was good.
   

   • 

   AKIRA RestaurantResponded on 19 November 2024

   Dear Yaoyao, thank you for your valuable feedback. We are very sorry that you felt rushed . Please note, due to our internal operation needs of having to prepare, clean up and set up for the busy dinner service, we are unable to provide all day dining. Therefore, we would like to recommend earlier arrival if you wish to extend your seating time in the future. We are looking forward to welcome you back at Akira.
   

   Is this helpful?

   Report
6. W

   Weiying

   London

   2 reviews

   2.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   A regular to this restaurant but have noticed that sushi has gotten smaller, and some of the classic items on the menu have been swapped.
   

   AKIRA RestaurantResponded on 19 November 2024

   Dear Weiying, we appreciate you taking the time to provide your feedback regarding your recent visit to Akira. We take your feedback seriously and are addressing these issues with our kitchen team. We would be delighted to welcome back to our restaurant for a much better experience.
   

   Is this helpful?

   Report
7. B

   Ben

   London

   10 reviews

   5.0

   10 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is beautiful at Akira. The sashimi is a delight… the wagu is terrific and the toilets are sublime… if I could move in permanently I would x
   

   AKIRA RestaurantResponded on 14 November 2024

   Thank you so much, Ben, for the 5-star review at Akira. We are glad you enjoyed the sashimi and Japanese wagyu steak. Our chefs will be happy to read this. We would be delighted to welcome you again.
   

   Is this helpful?

   Report
8. M

   Marita

   London

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely restaurant, beautifully decorated and with great food. The service was excellent, staff were friendly, polite and attentive! Its pricey but the food quality seems to be top! We would definitely visit again!
   

   AKIRA RestaurantResponded on 12 November 2024

   Thank you, Marita, for your kind words and detailed feedback. We are glad you enjoyed our food and service. We strive to provide value through our quality ingredients and service. We’ll take your input into consideration. Looking forward to your next visit.
   

   Is this helpful?

   Report
9. P

   Panumat

   London

   1 review

   3.0

   1 review

   Dined on 8 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food use to be alot better than this. We normally go for a special occasion as we think the food is absolutely amazing. But today was different. Potato salad missing alot of other ingredients that they use to make. The grill are no longer served in a big hot stone. The mushrooms which is our favourite does not taste the same anymore as it not serve sizzling hot. Food taste good but wont be going back anymore.
   

   AKIRA RestaurantResponded on 9 November 2024

   We are sorry to the food didn’t meet your taste preferences. We value your input and will consider it in our kitchen’s quality control. We will look into improvement immediately.
   

   Is this helpful?

   Report
10. A

    Alyouchka

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the food , love the place , perfect service , thank you Akira
    

    Is this helpful?

    Report