Al Biernat's - North Dallas

Al Biernat's - North Dallas reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Peter

   Dallas40 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First rate dining experience! Delicious meals served in a wonderful environment.
   

   Al Biernat's - North DallasResponded 7 days ago

   Hi Peter, thank you very much for your kind review! We're so pleased to hear that you had a great experience with us today! Sam C Manager
   

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2. P

   Paul VIP

   Dallas6 reviews

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an excellent lunch with a friend and the service was top notch. I love when servers and wait staff take care of business in an almost invisible way. The food was excellent - we enjoyed a very fresh shrimp and mango ceviche along with a wonderful prime rib French dip sandwich accompanied with a side caesar salad.
   

   Al Biernat's - North DallasResponded on 13 May 2025

   Paul, We are thrilled to hear you enjoyed an excellent lunch with top notch service. Sometimes invisible service is ideal! Happy to hear the ceviche and French dip were wonderful, two of my favs! We hope to see you again soon. Best, Marty Collins Manager
   

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3. J

   Jorge

   Dallas1 review

   1.0

   Dined on 12 May 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I’ve been a loyal client for years (Oak Lawn location), but sadly, this recent visit was deeply disappointing. Despite the restaurant being nearly empty, we were told to sit anywhere. After ordering drinks, we were abruptly asked to move because the table was “reserved.” We complied, only to be told—again—that we could choose any open table. Less than 10 minutes later, the same server told us we’d need to vacate in two hours. We agreed, only to be asked to move yet again at the 1 hour and 45-minute mark. It was disorganized, uncomfortable, and frankly, disrespectful—especially given the restaurant’s capacity and our long-standing relationship. Two employees turned what should’ve been an enjoyable experience into a frustrating and overpriced one. Unfortunately, I won’t be returning.
   

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4. A

   Anne VIP

   Dallas60 reviews

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our waiter was excellent!!! He made it great. We had great conversation with him. First time we have been here and the drinks were excellent and the food was good. The outdoor area was lacking but at least it wasn’t as noisy as inside since we went on Mother’s Day.
   

   Al Biernat's - North DallasResponded on 12 May 2025

   Thank you for your kind review, Anne! We're thrilled to hear that you enjoyed your dining experience with us. We're sorry to hear about the noise level inside, but we're glad that you found the outdoor area enjoyable, nonetheless. We appreciate your feedback and look forward to welcoming you back for another great dining experience. Best wishes, Sam C manager
   

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5. S

   Staci VIP

   Houston9 reviews

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed Kevin, our server. Unfortunately, they did bring a basket with breads that contained nuts -I had noted that my daughter had an allergy upon making the reservation. He was attentive and checked on us frequently. Food was amazing!
   

   Al Biernat's - North DallasResponded on 13 May 2025

   Staci, Thank you for your valuable feedback. We take food allergies very seriously. Please know we are truly sorry the nut allergy was not taken into consideration during the bread service. The issue will addressed with utmost certainty. I am happy to hear that Kevin was attentive otherwise and that the food was amazing. I hope you will give us another chance in the near future. If you have any further feedback please do not hesitate to reach out to me. Best regards, Marty Collins Manager
   

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6. C

   Courtney

   Dallas10 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Shrimp and grits were woefully salty and scallops were bland. Usually great meals but not today.
   

   Al Biernat's - North DallasResponded on 13 May 2025

   Hello Courtney, We're sorry to hear that your recent visit to Al Biernat's North didn't meet your expectations. I appreciate your feedback about the shrimp and grits and scallops, and we'll share your comments with the Chef. It's disappointing to hear that we fell short in providing the usual great meals, but I'm glad to hear that you found our service satisfactory. I hope you'll give us another chance to impress you in the future. I'll be reaching out personally as well. Best regards, Cliff Bennett General Manager
   

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7. C

   Chadwick

   Denver / Colorado1 review

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 2

   Went for Mother’s Day brunch. Good energy in the place, and I’m sure the vibe and food is normally very good. Just felt a bit like a cattle drive…just pushing people through, greeting, service and attitude was a bit rushed. Maybe it should be expected, but they seemed to simply be focused on frenetically rushing people through to make as much money as possible.
   

   Al Biernat's - North DallasResponded on 12 May 2025

   Hello Chadwick, Thank you for choosing us for your Mother's Day brunch. We're glad to hear that you enjoyed the food and found our vibe energetic. We're sorry to hear that you felt rushed and felt the need to move through quickly. We strive to create a relaxed and enjoyable dining experience for our guests, and we'll definitely take your feedback into account. We hope to have the opportunity to serve you again soon. Best regards, Sam C Manager
   

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8. T

   Trisha VIP

   Dallas33 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cassie was awesome waitress. Service and food was amazing. Zero complaints!!
   

   Al Biernat's - North DallasResponded on 13 May 2025

   Trisha, Thank you for your five star review! We are thrilled to hear Cassidy was awesome and the food was amazing. We hope to see you again soon. Best, Marty Collins Manager
   

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9. K

   Kim

   Dallas5 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent as usual! Took our Mom for Mother’s Day brunch. She feels really special with all the staff who make it such a pleasurable experience!
   

   Al Biernat's - North DallasResponded on 12 May 2025

   Always nice to see you, Kim! So thrilled to hear that you had another great experience with us, especially for your darling mother! Best regards, Sam C Manager
   

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10. t

    trish VIP

    Dallas21 reviews

    5.0

    Dined on 9 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The staff is amazing and we greatly appreciate the food and service. You have the best liver in town.
    

    Al Biernat's - North DallasResponded on 12 May 2025

    Thank you, Trish for your kind review.
    

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