Alexi's Grill

Review summary

1. T

   Thomas

   Phoenix

   50 reviews

   vip
   5.0

   50 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were both excellent. We will be returning very soon.
   

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2. a

   anne

   Phoenix

   32 reviews

   5.0

   32 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never pass up the chance o eat here. Food is always great and the service is perfect.
   

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3. C

   Christopher

   Phoenix

   1 review

   3.0

   1 review

   Dined on 14 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our experience at this restaurant was overpriced and underwhelming. We chose this place for a casual anniversary dinner, securing a sitter for our baby based on exceptional reviews. While the company was the best part of the evening, and the food was decent, the service was unacceptable. Everything took too long, the prices were disproportionate, and there was not enough staff to manage the number of tables. We barely interacted with any of the staff members throughout the evening. While no one was outright rude, the lack of attention was frustrating. To make matters worse, the manager informed us that they do not accept Apple credit cards, as she dropped the bill. This was not communicated by our server but rather by the manager herself. I asked her if she meant they don't accept MasterCard since this card was a MasterCard with an Apple logo. Her response was baffling: “No, we don't accept that; it doesn't work in our system for some reason. It doesn't leave a tip line.” This makes no sense. If you accept MasterCard, you should be able to process my payment, regardless of the branding on the card. Either way, I would have typically tipped 25%+ in cash, as I had planned for this meal. So not only were we dealing with subpar service and inflated prices, but I also had to use a Visa debit card at an additional expense and lost out on rewards points because the manager couldn’t correctly process a credit card like any other restaurant. We were initially looking forward to a second visit to give the service another chance, but we will not be returning after this incident. It isn’t worth the aggravation of long waits and dealing with an incompetent manager.
   

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4. S

   Sonja

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   50th girlfriend high school dinner! Thomas was so gracious and didn’t rush us as we visited. Smoked salmon fettuccine, fish, duck and tortellini was amazing. Lemon drop, martini, mix drinks were yummy! We love Akexi’s!
   

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5. C

   Carol

   Tahoe

   7 reviews

   5.0

   7 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. Nice wine list and Joni was excellent. One of the best servers I've ever had..
   

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6. T

   Tom

   Orange County

   8 reviews

   5.0

   8 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, took care of our every need. Food was fantastic and very reasonable. Looking forward to our next visit.
   

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7. S

   Suzanne

   Phoenix

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   We love having dinner before the play at the Phoenix Little Theater. We are always made to feel welcome and enjoy our meal.
   

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8. J

   Jim

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Five of us for dinner, everyone ordered something different and all said they loved the food. Server was great! Highly recommend.
   

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9. OT

   OpenTable Diner

   Calgary

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience. Service 100, food 100, value 100
   

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10. L

    Lou

    Phoenix

    94 reviews

    vip
    5.0

    94 reviews

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What a perfect spot for dinner before the theater! There are so many amazing dishes on the menu it is hard to choose. The atmosphere is is so inviting. It seems to have a neighborhood to fine dining vibe. Our pasta was outstanding and the house salad amazing and generous. We will return.
    

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