Aqimero

Review summary

1. F

   Frankie

   VIP

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great services, great server, awesome holiday vibe!
   

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2. C

   Carmen

   Philadelphia

   17 reviews

   4.0

   17 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I’ll be honest, I didn’t do much research before booking this reservation. I was a little disappointed by the fact it’s seemingly in the lobby of the Ritz rather than in its own room off the lobby. Due to the open-concept plan we were still getting a stiff breeze whenever someone would enter despite us being against one of the far sides of the restaurant. The service also wasn’t the fastest, which I wasn’t too upset about as I was celebrating my anniversary and enjoyed the extended time to chat. The people next to us just ordered a number appetizers for their meal and probably got out in under an hour. The food was the best part- I really enjoyed my appetizer, main, and dessert. I might go back but I am not rushing to do so.
   

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3. A

   Armen

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Outstanding presentation and creativity. When the porterhouse was served tasty but overcooked and dry the staff were very accommodating and attentive. Being off of the busy and loud lobby was a bit loud but overall an excellent experience.
   

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4. A

   Anja

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   everything tasted amazing everything was well portioned and the servers were very helpful and outstanding
   

   AqimeroResponded on 10 December 2024

   Hello Anja! Thank you so much for your wonderful review! We're so delighted to hear that you enjoyed everything from our amazing dishes to our outstanding service. It's always our goal to provide an incredible dining experience and we're excited we went beyond expectations! We appreciate your kind words and look forward to hosting you again soon at Aqimero.
   

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5. T

   Tracey

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always excellent service and fabulous experience
   

   AqimeroResponded on 10 December 2024

   Hello Tracey! Thank you so much for your wonderful review and for giving us a perfect rating. We are thrilled to hear that you had an excellent experience at Aqimero and that our fabulous service went beyond expectations. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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6. J

   Jeanine

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Boozy Tea is a great experience. Fun, delicious and decadent. The atmosphere is posh. Great way to relax and unwind with good food and drink.
   

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   AqimeroResponded on 10 December 2024

   Thank you for sharing your fantastic review,Jeanine! We're thrilled to hear you enjoyed The Boozy Tea experience and found it both fun and decadent. It's great to know the posh atmosphere and delicious food and drinks helped you relax and unwind. We hope to welcome you back soon for another memorable visit. ¡Salud!
   

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7. S

   Susanna

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 6 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Went for drinks before a show, and it was terribly slow. Took 35+ minutes to get a glasses of wine. Beautiful space but not worth the slow service and expensive drinks.
   

   AqimeroResponded 2 days ago

   Susanna, we sincerely apologize for the delay you experienced during your visit. We understand how frustrating it can be, especially when you’re on a schedule before a show. Providing outstanding service is something we strive for, and it’s clear we fell short in this instance. Your comments have been shared with our team so we can address these concerns and ensure better preparation during busy hours. We truly appreciate your kind words about our space, and we hope you’ll give us another opportunity to provide a more enhanced experience.
   

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8. S

   Stephanie

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   The hostess never told our server we were sat so we waited 15-20 minutes to even be greeted or given waters. The waitress was wonderful though.
   

   AqimeroResponded on 3 December 2024

   Thank you for taking the time to share your feedback, Stephanie! We’re sorry to hear about the delay in being greeted at your table—it’s certainly not the experience we aim to provide, and we’ll address this with our team to ensure it doesn’t happen again. We’re glad to hear your waitress made a positive impression! We truly appreciate your understanding and hope to have the opportunity to give you a flawless experience next time.
   

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9. J

   Jon

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great restaurant with excellent food and good service. Only downside is if you're looking for more private dining. They do have a side area of the lobby that is a little more private than the open area but generally it's not private. Best for groups or more social gatherings, less so for a couples night out. Quality all around though, definitely will be back.
   

   AqimeroResponded on 3 December 2024

   Hello Jon! Thank you so much for taking the time to share your thoughtful feedback. We're excited to hear you enjoyed our food and service—it means a lot to us that you had a great experience. We truly appreciate your note about private dining, and we’ll definitely keep it in mind as we look for ways to improve. Our space is designed to encourage a social atmosphere, but we understand how important privacy can be for certain occasions. We're glad you found the side area to be a bit more intimate and hope it worked for your visit. We're so pleased to hear you'll be coming back, and we look forward to welcoming you again soon.
   

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10. G

    Gregory

    Philadelphia

    22 reviews

    5.0

    22 reviews

    Dined on 30 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great service but the drinks could be better. Overall, it was an enjoyable experience.
    

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    AqimeroResponded on 3 December 2024

    Yes, Gregory! We're so happy to hear how much you enjoyed the delectable food and excellent service! We really value your input about the drinks and will share this with our team to look for ways to enhance. We're so glad you had an enjoyable experience overall and we look forward to continuing to serve you and aim to make each visit better than the last. ¡Salud!
    

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