Aqimero

Review summary

1. J

   Julianne

   Columbus

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Server was outstanding! The food and drink was great!
   

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2. T

   Tina

   VIP

   Philadelphia

   24 reviews

   3.0

   24 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went here for Valentine’s Day. A bit disappointed that the food wasn’t tastier for this type of hotel as well as the prices. Branzino was dry with a Light flavor. Side of Mac & cheese was totally flavorless. Salmon was just ok. This is not the standard for Ritz Carlton restaurants. I would return only for drinks and light bites. The atmosphere and Ambience are beautiful. Service was very good.
   

   AqimeroResponded 2 days ago

   Thank you for taking the time to share your feedback with us following your Valentine’s Day visit. We’re delighted to hear that you enjoyed the beautiful ambiance and atmosphere of our restaurant, as well as the attentive service from our team. Creating a welcoming and memorable dining space is always a priority for us. That said, we’re truly sorry to learn that the food was less than perfect. Your comments about the Branzino, mac & cheese, and salmon are very important to us, and we’ll be sharing them with our culinary team to ensure we consistently deliver the high standards that guests expect from The Ritz-Carlton. It is our hope you'll give us another chance to impress you in the future. Best regards, The Management Team at Aqimero
   

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3. Z

   Zayne

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Get the Branzino, you won't regret it. Amazing! Service is great as well.
   

   AqimeroResponded 2 days ago

   Hi Zane! Thank you so much for your glowing review. We're so pleased to hear you loved the Branzino—it’s definitely a guest favorite! We'll also pass on your kind words about the service to our team. We appreciate your 5 stars and look forward to seeing you back again soon!
   

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4. P

   Patrick

   VIP

   Philadelphia

   35 reviews

   4.0

   35 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The prix fixe brunch is fun! Unlimited sparkling wine beverages and a fine selection of apps, mains, and extras along the way. Drinks were slow to come, but arrived over time. Food delivery was fast (first deconstructed yogurt parfait and pasties) then paced slow after that - just right for afternoon brunch! Two small complaints but nothing huge- the server missed a few small items (we should have been given spoons in my opinion to eat the parfait. Had to ask after eating it with our forks. And I’m certain the sparkling wine contained sulfites - I don’t react to Prosecco but definitely got flushed due to the sulfites in this wine. Overall I’ll definitely do it again for a special occasion. We were both “stuffed” and still had food to go home. Like any red-blooded American I embrace more is better. Ha!
   

   AqimeroResponded 2 days ago

   Thank you for sharing, Patrick! It's so rewarding to see how much you loved our prix fixe brunch—unlimited sparkling wine beverages and a delicious selection of dishes make for a great way to spend an afternoon, don’t they? It’s fantastic to know you loved the pacing of the meal, and we’re so glad you left feeling "stuffed" with food to take home. We appreciate your feedback about the spoons and the sparkling wine. We’re always looking for ways to refine the experience, and your input is noted. We can’t wait to welcome you back for another special occasion. Cheers to good food, sparkling drinks, and indulgent brunches!
   

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5. M

   Mark

   VIP

   Philadelphia

   49 reviews

   5.0

   49 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. Server Julio was outstanding, everything was delightful
   

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   AqimeroResponded 2 days ago

   Yes, Mark! We're so grateful to hear you enjoyed your time at Aqimero. We try our best to make sure that we're not only providing an exceptional experience, but also a memorable one. We're grateful Julio was amazing and provided outstanding service. Our team is so pleased that you loved your expereince and we look forward to your return.
   

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6. B

   Brigitte

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   When the food arrived, it was cold. We told the manager that the food arrived cold and her response was lackluster and slightly apologetic. The food was taken back to the kitchen to be reheated and returned cold, as it was originally. The food was subpar and the whole dining experience was not what we expected, given the restaurants reputation. We will not be dining at Aqimero again.
   

   AqimeroResponded 2 days ago

   Thank you Brigitte, for sharing your experience with us at Aqimero. We understand that mistakes can occur, but we also want to ensure our guests have a wonderful dining experience no matter the circumstances. We truly apologize that your meal was not served hot and beautifully presented. We do our best to make sure that all of our guests are well taken care of and we'll take this opportunity to revisit with our managers and culinary team in order to ensure we provide the service and attention to detail that we are known for. If you’re open to it, please reach out to us directly at hello@aqimero com or kindly DM us your contact information so we can follow up with you personally. Thank you again for bringing this to our attention.
   

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7. K

   Kamron

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was amazing. Food was amazing, everything was amazing. Perfect for date night.
   

   AqimeroResponded 2 days ago

   Kamron, thank you! We love your 5 star review and we're so glad to hear that everythinng was amazing at Aqimero! A lot of passion and expertise goes into preparing our exquisite food and gorgeous, intimate vibe to be just perfect for date night. We’re so thrilled you had such a wonderful experience with us and we hope it won't be long before your next visit!
   

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8. L

   Lauren

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So beautiful & the service was friendly but extremely professional
   

   AqimeroResponded 2 days ago

   Wow, Lauren! Thank you so much for your kind recommendation. It's such a pleasure to hear that you found our venue so beautiful and that you absolutely enjoyed our friendly yet professional service. Your feedback motivates us to keep providing the best experience for our amazing guests like you!
   

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9. D

   Da

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience I loveed every bit of it definitely recommend coming back
   

   AqimeroResponded on 7 February 2025

   Thank you so much for joining us at Aqimero, we are so glad you enjoyed everything. We look forward to inviting you back in the future to enjoy more of our delectable dishes and excellent service.
   

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10. D

    Davia

    VIP

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on 2 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious, service was great, and it’s a beautiful setting.
    

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    AqimeroResponded on 7 February 2025

    Hello Davia! Thank you for taking the time to review your experience at Aqimero. We're glad to see that you enjoyed your visit and our grand and beautiful ambiance. Our team would love to provide another unforgettable experience the next time we host you!
    

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