Archer

Review summary

1. J

   Jacky

   Vancouver

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Made reservation for 6 course chef tasting menu on my birthday with allergy details on open table app. We were in the restaurant entrance/host counter for almost 5mins before a host came to greet us, there was not a permanent hosting staff manning the entrance. Restaurant hostess or waitress led us to our table did not mention us by name or mention of the birthday occasion during the entire dining experience. Table had all sorts of dinner menus even when we had specifically made tasting menu days in advance and had flagged specifically birthday celebration on OpenTable. We were not introduced what would be in the tasting menu from the website, or at the start of the experience verbally or on any written menu. Each course were revealed as they were served up. We ordered drinks first and in the next 5-10min wait the waitress asked us what we’d like to order. I then reminded her we ordered the chefs tasting menu, she then proceeded to ask if we had any allergies, after we had previously exchanged allergy confirmation on the app with the restaurant. The 1st course oyster, arrived first ahead of our drinks when drinks were ordered 10mins before waitress had realized we ordered the tasting menu. Drinks arrived with the 2nd course. We enjoyed the first 3 cold courses, however there was a bit of a 20min wait into the 4th course. The long wait prompted an inquired on how long of a wait until the next course, waitress explained cold dishes could be prepared more quickly than hot dishes to prepare. We were quite perplexed a Michelin restaurant was not able to gauge the pace of guest journey and respond to managing wait time expectations between courses. The explaining did not focus on feedback and places the issue back on the guests. (A table next to ours had 30mins between dishes) There was no clear narrative from the 6 courses. Chef menu holistically & each dish individually were not balanced. We also learned there are shared dishes from the regular menu.
   

   Is this helpful?

   Report
2. N

   Nicholas

   Toronto

   5 reviews

   3.0

   5 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was good but took over half an hour for the mains to come. Also took a while for water to be refilled. Super loud table beside us as well.
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ian and the Team are fabulous! You cannot beat the lunchtime deals. Great food and great peopel!
   

   Is this helpful?

   Report
4. L

   Lisa

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and exceptional food. We are celiac and they were very accommodating with lots of gluten free options.
   

   ArcherResponded 3 days ago

   Than you for your kind review, we understand the importance of dietary restrictions and we try our best to accommodate to our guest. We are happy to hear that you have a great dining experience with us at Archer. We hope to see you soon again.
   

   Is this helpful?

   Report
5. D

   Deidree

   New York City

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall a great experience. Would recommend for an easy Sunday brunch
   

   ArcherResponded on 20 November 2024

   Thank you for the kind words! We're so glad you had a great experience and appreciate the recommendation. We’d love to welcome you back for another relaxing Sunday brunch soon!
   

   Is this helpful?

   Report
6. m

   marisa

   Vancouver

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Perfect place for a stylish intimate meal with friends. We had a birthday brunch here on the weekend and really enjoyed ourselves. The restaurant is very tastefully decorated for the holidays, grey cup attendees were out in full force, but it was still a relaxed atmosphere and servers were super friendly and prompt. There’s nothing I hate worse than a restaurant that’s too loud for conversation but this was lovely and we had a great time. Will be back for sure!
   

   ArcherResponded on 20 November 2024

   Thank you for such a lovely review! We're so happy you chose us for a special birthday brunch and that you enjoyed the stylish ambiance, festive decorations, and relaxed atmosphere. It’s wonderful to hear that the service was friendly and prompt, and we’re so glad you could enjoy great conversation without the noise. We can’t wait to welcome you back for another memorable meal—thank you again for celebrating with us!
   

   Is this helpful?

   Report
7. O

   Olivia

   Calgary

   5 reviews

   vip
   1.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Disappointed is an understatement. As a Michelin recommended restaurant the ambiance was very poor, it was cold and very bright, not welcoming and poorly designed. The service was okay but rather slow. And then food was generally a hit or miss. Over all, extremely overpriced for the quality of the space and food.
   

   ArcherResponded on 20 November 2024

   Thank you for sharing your feedback. We're truly sorry to hear that your experience didn’t meet expectations. Your concerns about the ambiance, service, and value are important to us, and we’ll be taking a closer look to address these issues. We aim to provide a warm, welcoming atmosphere paired with exceptional service and food, and it’s clear we fell short during your visit. We appreciate your honesty and hope we have the opportunity to make things right in the future. Wishing you a wonderful day.
   

   Is this helpful?

   Report
8. R

   Rod

   Vancouver

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my second time at Archer. The services was great as was the ambience. The octopus was fantastic as was my friend's scallops. We both had the pork collar which was also very good. Definitely will return
   

   ArcherResponded on 16 November 2024

   Thank you for visiting us again and for sharing your wonderful feedback! We’re excited to hear you enjoyed the ambiance, service, and dishes—especially the octopus, scallops, and pork collar. It’s always a pleasure to have you dine with us, and we look forward to welcoming you back for another fantastic experience!
   

   Is this helpful?

   Report
9. M

   Marjorie

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was absolutely amazing and flavorful. Service was excellent. I would definitely come again.
   

   ArcherResponded on 14 November 2024

   Thank you for the fantastic review! We're excited to hear you enjoyed the flavorful food and excellent service. We’d be delighted to welcome you back again soon!
   

   Is this helpful?

   Report
10. J

    Jane

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience, food was excellent, service top notch and enjoyed the ambience. We did the early prix fixe dinner and felt it was great value, portion sizes were generous and all the three courses absolutely delicious. Our server Tracy was wonderful - pleasant, professional and capable. We sat at a table near the entrance and our only small issue was that it was a bit chilly with the front door opening and the chilly evening air coming in, however really a small issue. Very enjoyable evening.
    

    ArcherResponded on 14 November 2024

    Thank you so much for the thoughtful review! We’re delighted to hear you enjoyed the prix fixe dinner, generous portions, and delicious courses, as well as the welcoming ambiance. Tracy will be thrilled to know her service made such a positive impact on your evening. We appreciate your feedback about the table near the entrance; we’ll look into making that area more comfortable on chilly nights. Looking forward to welcoming you back for another wonderful evening!
    

    Is this helpful?

    Report