Atrium

Review summary

1. A

   Aliyah

   New York City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was amazing but the waitress was very nonchalant. She forgot our appetizer and didn’t apologize for it. The restaurant wasn’t very busy and it took her over 20 minutes to come and greet us and take our drink order. It was my birthday and I feel like the costumer service was lacking
   

   AtriumResponded today

   Hi Aliyah, Thank you for your feedback. We're thrilled to hear that you enjoyed our food, but we're sorry to hear that you felt neglected by our staff. We strive to provide a warm and welcoming environment for all our guests, and it's clear we fell short in your case. We appreciate your patience and understanding, and we'll certainly address this with our team. We hope to have the opportunity to make it up to you on your next visit. Best, The Management Team
   

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2. J

   Jackson

   San Francisco

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   $24 for a jack and coke is ridiculous and poor service for having two servers.
   

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3. R

   Regina

   Atlanta Metro

   30 reviews

   5.0

   30 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved this restaurant! We had the calamari which was so tender and just a tad spicy. So good! The truffle Mac and cheese, bruschetta, and scallops were all delicious. It was our birthdays and they brought out cotton candy with a candle! We will be back!
   

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4. V

   Vashne

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I had a wonderful time for my birthday there. My only issues are the food is very minimum for the price and why do I need to pay $20 to cut the cake.
   

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5. K

   Katherine

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff at Atrium were absolutely top notch!! Food was good, atmosphere was spectacular. Such a cute little gem inside Ponce City Market. If I’m back in Atlanta, I’d definitely go again. Side note: best French 75 I’ve ever had the pleasure of drinking!! Thanks Atrium 💚
   

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6. A

   Amanda

   New Orleans

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Most beautiful decor with Palm Beach vibes. Slow bar turnaround time with drinks
   

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7. B

   Benjamin

   Atlanta Metro

   4 reviews

   4.0

   4 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Asked for vegan preparation with non-vegan items on side which was never delivered. Still water (Fiji) up charge is like price gouging customers for no apparent reason there’s absolutely no additional benefit for me. Still water IMO should be tap water since when did it become the moniker for bottled water? When you loose focus it’s detrimental to your success. A great dining experience should always be the aim.
   

   AtriumResponded on 20 November 2024

   Thanks for the feedback, Benjamin. We're glad to hear that you enjoyed your dining experience at Atrium. We sincerely apologize for the oversight with the vegan preparation and the confusion with our water up charge. We assure you that we're always looking for ways to improve our services and your feedback is invaluable. We hope to have another opportunity to serve you better in the future.
   

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8. G

   Gerome

   VIP

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch and service! Beautiful restaurant with a menu that made it easy to please a diverse group of dietary needs.
   

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9. R

   Rianne

   Northeast Italy

   1 review

   2.0

   1 review

   Dined on 7 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Too many servers. Forgot to serve a side dish. Brought the check a bit too early
   

   AtriumResponded on 20 November 2024

   Thanks for visiting us at Atrium. We're sorry to hear about your experience with us, especially with the timing of your meal. We always aim to provide excellent service and it's disappointing to hear that we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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10. E

    Erin

    VIP

    Atlanta Metro

    7 reviews

    4.0

    7 reviews

    Dined on 3 November 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Cool art deco decor makes the entire vibe. Fun music. A bit loud. This is the second time we have gone to eat and they were out of Sauvignon Blanc and real champagne vs Prosecco. The service was slow. Avocado toast was perfect!
    

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