Aurum Food & Wine - Breckenridge

Review summary

1. H

   Helena

   VIP

   Washington DC

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Stewart who is the person at the host stand was very rude. He was not accommodating at all. When my friend asked if we could be seated close to each other because she was celebrating her birthday, he denied our request. Additionally, he told my friend that she was intoxicated, which she was not, and that he understood that she was loud because she was Hispanic. She was not being loud and saying g that she was Hispanic was an assumption on his part. Stewart ruined the whole night.
   

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2. A

   Andrea

   Miami

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Terrible experience. The manager on staff Stuart was extremely rude. Above anything I have ever experienced in my life. He accused me of being rude to my waitress. However what really shocked me was the racial comments he made against Hispanics. Claiming he was Hispanic himself. For the record my waitress hugged me and said he was wrong and that I was great. Also wished me a happy birthday. I was hoping I could celebrate a nice night however this man completely changed that. I will never forget how I was made to feel last night. I will never go back. And I really hope that man gets fired and put in his place. Terrible experience.
   

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3. C

   Christian

   VIP

   London

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Out of 6 dishes in the tasting menu, we only liked one. This place is overpriced for the quality of their food. The attitude of hosts and servers was also not very nice. Would not recommend anyone to visit this place
   

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4. N

   Nancy

   New York City

   13 reviews

   3.0

   13 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   The food and service were fabulous. I wouldn't have minded the high prices if the ambience matched it. It has a loud, diner feel. I also didn't appreciate the added 3% for the kitchen. Pay your staff accordingly, don't add it as a junk fee.
   

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5. F

   Frances

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and cocktails with attentive service in a lovely atmosphere
   

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6. L

   Lilia

   VIP

   Austin

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambiance were great. I do think it’s a bit overpriced but I guess it’s the norm around time for this time of the year.
   

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7. M

   Madison

   New Orleans

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great happy hour deals and wonderful, tasty food.
   

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8. D

   DAVID

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant with an incredible staff! Good spot…..
   

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9. A

   Amanda

   Dallas

   78 reviews

   5.0

   78 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, Aurum never disappoints! We love all the happy hour items and the great drinks. Also, they have some of the best waitstaff in Summit County. The manager is always on hand and available to help with anything. We will always go back.
   

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10. z

    zak

    Houston

    1 review

    3.0

    1 review

    Dined on 26 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2

    Somehow I felt the overall value low, price wise very expensive and table in the corner seating overall I fell all inside is IKEA type of environment.
    

    Aurum Food & Wine - BreckenridgeResponded 7 days ago

    Hi Zak, Thank you for taking the time to share your experience. We’re sorry to hear that you felt the value didn’t match your expectations and that the seating and ambiance didn’t enhance your visit. We take your feedback seriously and will use it to evaluate how we can improve both the atmosphere and the overall dining experience. If there are specific ways you think we could elevate the value or environment, we’d love to hear more. Your insights help us grow, and we’d appreciate the chance to welcome you back and exceed your expectations next time. Warm regards, Patrick Ferro General Manager Aurum Breckenridge
    

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