Aurum Food & Wine - Steamboat Springs

Review summary

1. T

   Travis

   VIP

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was amazing but the tempo of the service was a little off. We were seated in the bar and that may have played a factor. Our meal at Table 79 was far better. There was also a lot of ice at the entranceway that should probably be scraped away before someone slips.
   

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2. J

   Jan

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Prefixed menu for new years and ran out of bone in elk and soup. Portions were generous. Should have included champagne toast for late night seating and menu substitutions.
   

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3. W

   Wendey

   Naples

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Really sub par NYE experience with preset 4 course menu. Extremely overpriced for value and overall ambience. Service tried to make it right which was appreciated.
   

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4. V

   Vince

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 5

   That was the most overpriced dinner in my life. The restaurant said the fixed price menu is $65 for kids. Then after the meal the waiter said we needed to have asked for a kids menu. So we were charged full price for our two kids ($135 each). We sent back like 3 pounds of fat. The restaurant should inform guests that porchetta means a slab of fat. My meal was also $135 despite not having any meat. Total ripoff and waste of money. Happy New Year!
   

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5. C

   Camy

   Denver

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food wasn’t nearly as good as it typically is. Service was good and pleasant atmosphere.
   

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6. L

   Laura

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent bartender and selection of drinks. Our service was impeccable from the hostess Natalie, the female bartender who made our specialty cocktails to the young man who was our server. Everyone knew the menu and all worked well as a team and were very friendly and accommodating.
   

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7. S

   Stacy

   VIP

   New York City

   6 reviews

   1.0

   6 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I decided to dine at the Steamboat location after enjoying the Breck location a few years ago. The Steamboat experience was nothing like my previous dinner in Breck. The seating offered to us wasn’t great so we opted to eat the bar. The bar server was slow and confused with everyone’s orders; so much so that someone came out to apologize. But the real disappointment was the food. Everything was overcooked and almost tasteless. The Parker house rolls were crusty as if they had been sitting out all day. The only thing that saved them was the honey butter. The crab cake was dry, all filler and no crabmeat; and didn’t come with any accompanying sauce. Even the side salad didn’t have the items listed on the menu and was underdressed; if dressed at all with the stated mango coconut dressing. The Korean fried chicken was so overcooked that it was like chewing beef jerky. I would never go back as the prices were unjustified given the poor quality of the dishes.
   

   Aurum Food & Wine - Steamboat SpringsResponded 4 days ago

   Hey Stacy, First off, thank you for taking the time to give us some feedback, we are always appreciative of opportunities to grow. We will definitely take these examples and be sure to improve on the quality of service and food for future guests. Of course we would always love a second chance to win you back and if you do, please call the restaurant and we will be sure to follow up with you. Thanks Stacy!
   

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8. H

   Henrietta

   VIP

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal we had in Steamboat Springs. Great food and ambiance.
   

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9. M

   Mary

   VIP

   Milwaukee

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Jade was our server and “caretaker”. 😁 She did an excellent job! The food, as usual, was amazing! The daily soup was fabulous and the presentation was stellar. Bistro steak, which I had, was delicious. We were a table of 7 and we had appetizers of bread and Brussel sprouts. Many other dishes were ordered and reported delicious. A fabulous night!
   

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10. H

    Holly

    Denver

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We live in Steamboat and have for 50 years. Arum is our new go-to place when family visit. The Happy Hour menu is great and well priced. We usually order some off the Happy Hour menu and some of the regular menu. What we like, as locals, is they will take a reservation. This is needed for us during peak seasons. And I requested a table by a window so we could watch skiers on Howelson Hill and I was enthusiastically accommodated (several weeks ahead). We have Vegetarians in our family and Arum is nice about making changes (like tonight they would have left pork belly off the SteelHead…). Everyone is sincerely friendly too. We love coming in the summer to sit outside but will be back more this winter. The general vibe just feels right.
    

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