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B Napoli, West Springfield, MA

B Napoli

4.8
4.8
1917 Reviews
$30 and under
Contemporary Italian

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2 people
19:30
Booked 24 times today
  • Good for special occasions
  • Great for creative cocktails
  • Good for business meals
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Hours of Operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (413) 240-2106
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
  • Area
    West Springfield
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Additional
    Gluten-free Options

What 1,917 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.4Value

NoiseModerate

Diners' Choice Awards

  • Central and Western MA

    Best Overall

  • Central and Western MA

    Best Food

  • Central and Western MA

    Best Service

  • Central and Western MA

    Best Ambience

  • Central and Western MA

    Innovative

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for fine wines

  • Central and Western MA

    Romantic

  • Central and Western MA

    Lively

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Service

  • Western MA

    Best Ambience

  • Western MA

    Best Value

  • Western MA

    Good for groups

  • Western MA

    Hot spot

  • Western MA

    Great for fine wines

  • Western MA

    Romantic

  • Western MA

    Good for special occasions

  • Western MA

    Lively

  • Western MA

    Most Booked

Review summary

AI-generated from verified diner reviews
B Napoli shines as a top dining destination in Western Massachusetts with its "outstanding food" and "exceptional service." Known for Italian specialties and diverse menu options, it's perfect for special occasions. The warm, inviting atmosphere and attentive staff make every visit memorable. Reservations are recommended for a delightful experience.

1,917 Reviews
  1. Peter

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Have passed bNapoli numerous times on our way to the theatre. It always looked interesting, so we joined friends there last night for our first visit. Won't be our last. From start to finish, the experience was totally enjoyable. Wonderful service, food and drinks, and ambiance.

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  2. Rebecca

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love carbonara and always are looking for the best in the area. So glad to see BNapoli has added carbonara to their menu and they have perfected it! Best in the area!!

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  3. Ellen

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food is exceptionable and the service is also excellent.

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  4. OpenTable Diner

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    B Napoli exceeds expectations in all areas. I hate leaving reviews like this because it only leads to longer wait times, with more people looking for an outstanding dining experience! See you soon B Napoli!!!❤️🍕🍝🐟🥩

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  5. David

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on 13 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    As always, an outstanding meal and experience. Our favorite place to eat in West Springfield.

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  6. Adele

    Greater Boston

    35 reviews

    5.0

    35 reviews

    Dined on 13 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    another wonderful meal at b Napoli, this time to celebrate my birthday. we sat at the bar, which is always fun, and the food, service and cocktails were top-notch, as always. we shared the Romaine salad, which is a decontructed Caesar salad (yum!) and had the veal bolognese with papardelle and short-rib ragu with casaresce....hard to say which one was better when they were both so good. shared affogato for dessert and went home feeling wonderful!

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  7. Brenda

    Massachusetts

    3 reviews

    5.0

    3 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience. On par with the best Italian restaurants in Boston’s North end!

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  8. Michael

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on 8 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Staff were knowledgeable and attentive. Ambiance was beautiful felt very city swank … not very common in Western Mass. Food was good but not overly amazing, nothing we had became an iconic we need to rush back type of dish. I’ll go back, and try more adventurous dishes next time. If you have not gone before, give it a try.

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  9. Joanne

    New York City

    9 reviews

    4.0

    9 reviews

    Dined on 5 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Celebrated a birthday with a friend on a quiet weeknight. The cocktails were stunning and delicious. The octopus appetizer is expensive but AMAZINGLY good. The Carbonara entrée was a disappointment--dry and too salty. The scallops were excellent....a bit on the sweet side and would have paired well with a side dish to tame the sweetness but entrees don't come with any side. Bread helped to soak up the sauce. I would order it again. My guest had the chocolate mousse and enjoyed it. The dessert cocktail was also wonderful. All-in-all a great dining experience aside from the carbonara. Will definitely go back and try something else. The service is attentive without being over the top.

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  10. Lee

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined on 5 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent as usual. Attentive service and delicious! Our go to for special occasions - most recent for wedding anniversary. Gimlets very good and not too sweet as requested. We’ll return…

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FAQs

B Napoli is rated 4.8 stars by 1917 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:30
Booked 24 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Area
    West Springfield
  • Hours of Operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options
  • Phone number
    (413) 240-2106
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
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